Screen saver problems

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I HAVE PURCHASED A LAPTOP COMPUTER RUNNING WINDOWS VISTA I BOUGHT A CORDLESS OPTICAL MOUSE FOR IT AND THE SCREEN SAVER DOESN'T WORK IS THIS A KNOWN PROBLEM DO YOU HAVE A FIX FOR IT

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I HAVE PURCHASED A LAPTOP COMPUTER RUNNING WINDOWS VISTA I BOUGHT A CORDLESS OPTICAL MOUSE FOR IT AND THE SCREEN SAVER DOESN'T WORK IS THIS A KNOWN PROBLEM DO YOU HAVE A FIX FOR IT

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Sorry, no. Take the laptop back and demand your money back.
 
I have exactly the same problem. Just purchased a Dell Inspiron 9400 laptop. Everything seems to work except the ScreenSaver and I think the Power down Management as well. It must be a software problem and probably needs a patch to fix it.I will get onto Dell next week but not sure how helpful they will be. If I find out the cause I will let you know if I have your Email address.

Michael Kirk

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Can you tel me how to find the update you mentioned? I installed Vista Home
Premium on my Dell with the Dell installation disk tool and cannot get any
screensavers to work.
 
Oldman,

I found the update you recommended, installed it and now my screen saver
function works. Thank you very much. It was listed under an "optional"
update, thus whenever I did rutine updates it was omitted. MS should make
this a regular update - if they had, I could have saved several hours of
frustation.
 
Not true, it is a known problem with Vista and a wireless mouse, even with a
MS wireless mouse. Great beta testing Microsoft !!!!!
 
Thanks - my screen saver works now. Saw the update but didn't know what it
was for so didn't download it until I saw this post. Very greatful!
 
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