Dear Lar,
I hope you find this because by now it's buried deep
within the pages of this newsgroup. But - I did want to
thank you for taking the time to give me such detailed
instructions. GREATLY appreciated. They were clear and I
will be able to follow them easily. I have just one last
question - by setting a password in order to get the
scheduler to work, will I need to constantly use a
password to use my computer? Will I need a password to
log on for ordinary tasks? As the only user of my
computer, this seems like an annoying step just to get the
scheduler to work........ And - if my only problem has
been that I didn't set a password, why doesn't the
scheduling wizard indicate it can't continue without that
step being completed? A retorical question I needed to
get off my chest......... ;-) When I called Dell tech
support - I was never asked if I had set a password. The
techie merely confirmed that the scheduled tasks have
never run - and sent me a new hard drive! Pretty amazing,
isn't it? I agree about Dell tech support being in India
being a problem, and I have been aware that this has been
the case. Although courteous, the language barrier makes
communication difficult. I can only imagine how difficult
it must be for someone who is totally clueless about
computers!
Thanks again for taking the time to help a stranger. I
will try your fix, just as soon as I hear back about
whether or not setting a password will affect other things
that I do. Enjoy your day.
Jude
-----Original Message-----
Windows 2000 and XP do not require user accounts to
create a password during installation, but the Microsoft
Task Scheduler requires that users have a password for
scheduled events to run. Scheduled scans will not run
unless they are configured under a user name that has a
password set up. If a scan is not configured with a user
name and password, then the scheduled scan will not run.
OK?
To fix the problem:
Restart the computer in Safe mode, and then log on as Administrator.
Create a password for each of your Windows user accounts,
and then restart the computer in Normal mode.
Log on as a user that you want the scheduled task to run
for, and then follow these steps to add the new password
to the scheduled macafee virus scan in the Windows Task
Scheduler. Repeat the steps for each user that you created
a password for.
Click Start, point to All Programs, point to Accessories,
point to System Tools, and then click Scheduled Tasks.
Right-click the Macafee task, and then select Properties.
Verify that your computer and user name is correctly
entered in the "Run as"box. If not, supply the correct
information.
Click "Set password"
Enter the password for the user that was logged in into
both windows, and then click OK.
Click OK to close the Properties window.
Restart the computer.
If adding the password does not fix the problem, then
delete the Mcaffee task from Windows Task Scheduler,
create the scan in Macafee, and then add the correct
password in the Windows Task Scheduler scheduled scan
entry.
Verify that you are logged on as Computer Administrator.
Click Start, point to All Programs, point to Accessories,
point to System Tools, and then click Scheduled Tasks.
Right-click the Norton AntiVirus task, and then click Delete.
Close the Windows Task Scheduler.
Start Macafee
Click Scan for Viruses.
Highlight the scan that you want to schedule.
Click Schedule under the section headed Schedule Task.
Fill in the Schedule Task, Start time, and Schedule Task
Daily fields, and then click OK.
Click Start, point to All Programs, point to Accessories,
point to System Tools, and then click Scheduled Tasks.
Right-click the mcafee task, and then select Properties.
Verify that your computer and user name is correctly
entered in the "Run as" box. If not, supply the correct
information.
Click'Set password'...
Enter the password for the user that was logged in into
both windows, and then click OK.
Click OK to close the Properties window.
Restart the computer.
I have given you instructions that I used for my Nortons
product..It should be close or the same..
Here is a very nice document you can use to test your
Task Scedule to see if its working properly.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2 002040313434013?
Open&src=bar_sch_nam&docid=2001110119375006&nsf=nav.nsf&vie
w=b69c799adfa31ecc85256aa30052f4d0&dtype=&prod=&ver=&osv=&o
sv_lvl=
Do me a favor...when you get this working..Call Dell and
tell them to get the TECHS BACK IN THE GOOD OL USA! Or
never buy a Dell again!
