scedule check disk not responding

  • Thread starter Thread starter Cottonwoodian
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C

Cottonwoodian

I lost my wireless and my security program somehow. Attempted to use system
restore and received a message that there us a "system curruption on ..C" and
to check disk for errors. When attempted a message stated WIndows cannot
check disk when running, do I want to check when starting computer. I
clicked "Schedule disk check" and nothing happens. After shutting down and
restarting the problem remains the same.

How do I proceed to remedy this and get my computer back and restore my
wireless and lost security program?
 
Cottonwoodian said:
I lost my wireless and my security program somehow. Attempted to use system
restore and received a message that there us a "system curruption on ..C" and
to check disk for errors. When attempted a message stated WIndows cannot
check disk when running, do I want to check when starting computer. I
clicked "Schedule disk check" and nothing happens. After shutting down and
restarting the problem remains the same.

How do I proceed to remedy this and get my computer back and restore my
wireless and lost security program?
Click to expand...

Go to Orb, ALL PROGRAMS, ACCESSORIES and then right click on COMMAND
PROMPT. Select run as administrator. Say OK to the UAC Prompt.

At the cursor spot type exactly (note space after the K)

CHKDSK /R/F

Say Yes (Y) to run at next start up

Close that box down and do a reboot

It will fix any problems.

You may then need to go back to a restore point from just before the
problem started.

Report back, as you may have corrupted some system files and need to do
a repair as well

Frenchy
 
Pardon my ignorance as I do not know what is a UAC prompt. However I did the
command and it stated that the computer would check disk at the next startup.
I don't know if it did as after shutting down and starting up the situation
appears unresolved. When I attempted system restore the message appeared
again stating there is a file system corruption.

What is the next step to repair the computer?
 
Cottonwoodian said:
Pardon my ignorance as I do not know what is a UAC prompt. However I did the
command and it stated that the computer would check disk at the next startup.
I don't know if it did as after shutting down and starting up the situation
appears unresolved. When I attempted system restore the message appeared
again stating there is a file system corruption.

What is the next step to repair the computer?
Click to expand...
UAC = User Account Control. This is the Popup you get when you go to
run many programs or system programs. It's the one you click YES to.
Don't tell me you have UAC turned off??

Note Brink has given you a full tutorial on CHKDSK as well, so run
through that.

You may have corrupt system restore points. How many have you tried
going backwards in time?

Frenchy
 
No I don't have UAC turned off. I am so used to it I forgot I had clicked
it. I have tried 10 restore points from the last two weeks with the same
result. I have also tried all of the suggestions from Brink's tutorial
except the installation DVD because the one that came with the machine states
it will delete all files on the machine!

I do not know where to go from here.
 
Cottonwoodian said:
No I don't have UAC turned off. I am so used to it I forgot I had clicked
it. I have tried 10 restore points from the last two weeks with the same
result. I have also tried all of the suggestions from Brink's tutorial
except the installation DVD because the one that came with the machine states
it will delete all files on the machine!

I do not know where to go from here.
Click to expand...
Wish I was there to help! I think you need to try some repair work and
if that fails, back up your data and reformat and start again. While
that may sound draconian, it is only a days work to get all your
programs back and running.

Will your oldest restore point work?

I assume you have scanned for Viruses?

Frenchy
aka Kotuku
 
when the apparent corruption occurred I lost my wireless internet ability and
my Norton Security Center. I used Windows defender to scan and it came up
with no problems also with no history. No restore points work. I bought the
machine just over a month ago. What are repair options prior to having
someone backup the drive and reinstall the os?
 
Cottonwoodian said:
when the apparent corruption occurred I lost my wireless internet ability and
my Norton Security Center. I used Windows defender to scan and it came up
with no problems also with no history. No restore points work. I bought the
machine just over a month ago. What are repair options prior to having
someone backup the drive and reinstall the os?
Click to expand...
Try putting your replies at the BOTTOM of the thread, so they come under
mine! That is the polite way in User Groups and makes it easier for all
to read logically.

Go here and follow the instructions (with pictures) to do a Repair.
http://vistaultimate.windowsreinstall.com/repairstartup/repairstartup.htm

If that doesn't work, and as your machine is only a month old, I suggest
you take it back to the place you bought it from, it is still under
warranty. BUT back your data up, as most will just reformat and install
as the quick option
I am suspicious you got hit by a Virus/Worm/Trojan, as the first thing
they do is block Norton's! Go to one of the Online AV Groups and do an
Online Scan.

Here is one
http://housecall.trendmicro.com/us/index.html
There are others, use GOOGLE.

Frenchy
 
Try putting your replies at the BOTTOM of the thread, so they come under
mine! That is the polite way in User Groups and makes it easier for all
to read logically.
Click to expand...

Another "polite" thing to do is to edit the quote so it pertains only
pertitenent info.

It's a pain in the bippy to have to scroll down through 3 pages of
quotes as a thread progresses.

Nobody reads all that anyway.
 
Frenchy said:
Try putting your replies at the BOTTOM of the thread, so they come under
mine! That is the polite way in User Groups and makes it easier for all
to read logically.

Go here and follow the instructions (with pictures) to do a Repair.
http://vistaultimate.windowsreinstall.com/repairstartup/repairstartup.htm

If that doesn't work, and as your machine is only a month old, I suggest
you take it back to the place you bought it from, it is still under
warranty. BUT back your data up, as most will just reformat and install
as the quick option
I am suspicious you got hit by a Virus/Worm/Trojan, as the first thing
they do is block Norton's! Go to one of the Online AV Groups and do an
Online Scan.

Here is one
http://housecall.trendmicro.com/us/index.html
There are others, use GOOGLE.

Frenchy

The operating system disc is Gateway Windows Vista Home Premium 64-Bit/32-Bit with SP1 and has a warning that it erases all the data and files from the hard disc. I hesitate to attempt repair for fear of losing all. I cannot do an online scan because i lost wireless ability and am using another notebook to access you. I will see what I can do to backup data before turning to Best Buy with the machine. Thanks for your assistance.
Click to expand...
 
Frenchy said:
Try putting your replies at the BOTTOM of the thread, so they come under
mine! That is the polite way in User Groups and makes it easier for all
to read logically.

Go here and follow the instructions (with pictures) to do a Repair.
http://vistaultimate.windowsreinstall.com/repairstartup/repairstartup.htm

If that doesn't work, and as your machine is only a month old, I suggest
you take it back to the place you bought it from, it is still under
warranty. BUT back your data up, as most will just reformat and install
as the quick option
I am suspicious you got hit by a Virus/Worm/Trojan, as the first thing
they do is block Norton's! Go to one of the Online AV Groups and do an
Online Scan.

Here is one
http://housecall.trendmicro.com/us/index.html
There are others, use GOOGLE.

Frenchy
Click to expand...
THANKS for all your help. Today I hit F8 at startup and was able to run the
checkdesk and it cleared up all the problems. Wow, I did not know about F8
until I looked at the Gateway start up guide that came with the computer.
Sorry I bugged you so but maybe someone learned something from our posts.
Bottom I have a clean machine.
 
snip
THANKS for all your help. Today I hit F8 at startup and was able to run the
checkdesk and it cleared up all the problems. Wow, I did not know about F8
until I looked at the Gateway start up guide that came with the computer.
Sorry I bugged you so but maybe someone learned something from our posts.
Bottom I have a clean machine.
Click to expand...

Well there ya go. Read the instructions first <smile>

It looks like you just have an OEM Vista disk, not a full installation
disk? The repair method in the instruction video above does NOT make
you lose data, just fixes any corrupt files. But you need the proper
Vista install disk for that. You should have insisted on one when you
bought it. You just have a recovery disk that takes it back to 'as
bought' status and all data lost
Frenchy
 
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