scanpst.exe issue in Outlook 2007

  • Thread starter Thread starter Christian Goeller
  • Start date Start date
C

Christian Goeller

Hi NG,

a user wants to repair his pst-file with "scanpst.exe". But everytime he
starts the program he receives following error message (translated from
german):

"The file C:\Programs\Microsoft Office\Office12\SCANPST.EXE is been
using by an other application. Close Microsoft Office Outlook and all
other applications which using email and try it again."

But no applications are running. Even though he starts Windows in safe
mode (no autostarts will be loaded) he receives this message.

Any hints?
 
Hi,

You can try our product Advanced Outlook Repair to repair your PST
file. It is a powerful tool to recover messages, folders and other
objects from corrupt or damaged Microsoft Outlook PST files.

Please visit http://www.datanumen.com/aor/index.htm for detailed
information about Advanced Outlook Repair.

And you can also download a free demo version at http://www.datanumen.com/aor/aor.exe

Alan Chen
DataNumen, Inc. - World leader in data recovery technologies
Website: http://www.datanumen.com
Fax: +1-800-9917-FAX (US Toll-Free)
 
I find it very offensive that someone looking for support for MS Office is
directed to a $249 "solution". Shouldn't Microsoft provide working tools
with their expen$ive software?

Alan said:
Hi,

You can try our product Advanced Outlook Repair to repair your PST
file. It is a powerful tool to recover messages, folders and other
objects from corrupt or damaged Microsoft Outlook PST files.

Please visit http://www.datanumen.com/aor/index.htm for detailed
information about Advanced Outlook Repair.

And you can also download a free demo version at http://www.datanumen.com/aor/aor.exe

Alan Chen
DataNumen, Inc. - World leader in data recovery technologies
Website: http://www.datanumen.com
Fax: +1-800-9917-FAX (US Toll-Free)
Click to expand...
 
paulmacl said:
I find it very offensive that someone looking for support for MS
Office is directed to a $249 "solution". Shouldn't Microsoft provide
working tools with their expen$ive software?
Click to expand...

The tool that MS provides works. That doesn't mean some company can't write
a tool that might work better.
 
Brian, the tool SCANPST.EXE delivered with Office 2007 *does not* work. I
have the new Office installed on my XP Home system and double clicking the
program doesn't start it and doesn't deliver an error message.

Copying the PST file to a system with Office 2003, I could easily repair the
damaged file.
 
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