Scanpst.exe errors scanning / problems importing old emails/contac

[George F]

I've hit a brick wall and really could use some help..

I have Vista OS and using Outlook 2007
All of sudden I'm having problems opening Outlook.
I get a message that cannot open file outlook.pst. Errors with file:
"The file C:\Users\gflefel\Appdata\local\Microsoft\Outlook\Outlook.pst
cannot open and has an error. Run Scanpst.exe" (something like that -I can’t
repeat the error message now cause outlook now opens in a new pst file I
created)

When I tried the Outlook 2007 Inbox repair tool using Scanpst.exe, I get
another error message on phase 6 (out of 8):
" An error has occurred which caused the scan to be stopped. No changes have
been made to the scanned file"

All programs were closed before the scan. Nothing except the IE.

Thanks to many posters here, I managed to understand somewhat what's going
on. So I added another Outlookpst file and named it differently (Outlook08).
And I made it the default file. So for now, I can at least receive emails &
work using outlook (but no contacts or old emails). Thanks guys.

Both old pst and new pst files (outlook08) are in the same location and both
show on the account settings in the data management file option (but the
outlook08 is the default). So when I try importing the data from the old to
the new, it tells me the old pst file is in use. Outlook is open and I am
using the new outlook08 profile. So what am I doing wrong to import the data
and is there another way to repair my old pst file since the Scanpst option
is not working.

Do I remove the old pst file from the Data file management option? I am
concerned incase I cant bring it back (keeps giving me errors if I try to
make it back to the default file)

Any help is much appreciated.
Thanks in advance
George

 

[Alias]

I've hit a brick wall and really could use some help..

I have Vista OS and using Outlook 2007
All of sudden I'm having problems opening Outlook.
I get a message that cannot open file outlook.pst. Errors with file:
"The file C:\Users\gflefel\Appdata\local\Microsoft\Outlook\Outlook.pst
cannot open and has an error. Run Scanpst.exe" (something like that -I can’t
repeat the error message now cause outlook now opens in a new pst file I
created)

When I tried the Outlook 2007 Inbox repair tool using Scanpst.exe, I get
another error message on phase 6 (out of 8):
" An error has occurred which caused the scan to be stopped. No changes have
been made to the scanned file"

All programs were closed before the scan. Nothing except the IE.

Thanks to many posters here, I managed to understand somewhat what's going
on. So I added another Outlookpst file and named it differently (Outlook08).
And I made it the default file. So for now, I can at least receive emails &
work using outlook (but no contacts or old emails). Thanks guys.

Both old pst and new pst files (outlook08) are in the same location and both
show on the account settings in the data management file option (but the
outlook08 is the default). So when I try importing the data from the old to
the new, it tells me the old pst file is in use. Outlook is open and I am
using the new outlook08 profile. So what am I doing wrong to import the data
and is there another way to repair my old pst file since the Scanpst option
is not working.

Do I remove the old pst file from the Data file management option? I am
concerned incase I cant bring it back (keeps giving me errors if I try to
make it back to the default file)

Any help is much appreciated.
Thanks in advance
George

Don't import the messed up .pst. Use File/Open. Then copy whatever
messages you want to the new .pst and close the messed up one and delete it.

Alias

 

[George F]

RE:> Don't import the messed up .pst. Use File/Open. Then copy whatever

messages you want to the new .pst and close the messed up one and delete it.

Alias

Hi Alias,

Thanks for your prompt response. The problem is I cannot access my old
emails or old contacts. So there is nothing I can copy. I am using a fresh
pst file with no contacts or old emails that I need for work (but at least I
can download new emails). I cant even import my older archived emails because
I get a message that this profile is already in use (that's also what I cant
figure out).


thanks again
George

 

[Alias]

RE:> Don't import the messed up .pst. Use File/Open. Then copy whatever


Hi Alias,

Thanks for your prompt response. The problem is I cannot access my old
emails or old contacts. So there is nothing I can copy. I am using a fresh
pst file with no contacts or old emails that I need for work (but at least I
can download new emails). I cant even import my older archived emails because
I get a message that this profile is already in use (that's also what I cant
figure out).


thanks again
George

Don't import. Use File/Open/Outlook Data File and then browse to the old
..pst file and it will open below the folders you have now under Personal
Folders. You can then go to each folder and copy the emails in them and
move them to a folder under the new .pst file.

Alias

 

[Milly Staples [MVP - Outlook]]

How big is that .pst file? Is it in the older ansi format (Personal Folders 97-2002) or the new unicode format (Personal Folders)?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, George F asked:

| RE:> Don't import the messed up .pst. Use File/Open. Then copy
| whatever
|| messages you want to the new .pst and close the messed up one and
|| delete it.
||
|| Alias
|
|
| Hi Alias,
|
| Thanks for your prompt response. The problem is I cannot access my old
| emails or old contacts. So there is nothing I can copy. I am using a
| fresh pst file with no contacts or old emails that I need for work
| (but at least I can download new emails). I cant even import my older
| archived emails because I get a message that this profile is already
| in use (that's also what I cant figure out).
|
|
| thanks again
| George
|
|
| "Alias" wrote:
|
|| George F wrote:
||| I've hit a brick wall and really could use some help..
|||
||| I have Vista OS and using Outlook 2007
||| All of sudden I'm having problems opening Outlook.
||| I get a message that cannot open file outlook.pst. Errors with file:
||| "The file
||| C:\Users\gflefel\Appdata\local\Microsoft\Outlook\Outlook.pst
||| cannot open and has an error. Run Scanpst.exe" (something like that
||| -I can’t repeat the error message now cause outlook now opens in
||| a new pst file I created)
|||
||| When I tried the Outlook 2007 Inbox repair tool using Scanpst.exe,
||| I get another error message on phase 6 (out of 8):
||| " An error has occurred which caused the scan to be stopped. No
||| changes have been made to the scanned file"
|||
||| All programs were closed before the scan. Nothing except the IE.
|||
||| Thanks to many posters here, I managed to understand somewhat
||| what's going on. So I added another Outlookpst file and named it
||| differently (Outlook08). And I made it the default file. So for
||| now, I can at least receive emails & work using outlook (but no
||| contacts or old emails). Thanks guys.
|||
||| Both old pst and new pst files (outlook08) are in the same location
||| and both show on the account settings in the data management file
||| option (but the outlook08 is the default). So when I try importing
||| the data from the old to the new, it tells me the old pst file is
||| in use. Outlook is open and I am using the new outlook08 profile.
||| So what am I doing wrong to import the data and is there another
||| way to repair my old pst file since the Scanpst option is not
||| working.
|||
||| Do I remove the old pst file from the Data file management option?
||| I am concerned incase I cant bring it back (keeps giving me errors
||| if I try to make it back to the default file)
|||
||| Any help is much appreciated.
||| Thanks in advance
||| George
|||
||
|| Don't import the messed up .pst. Use File/Open. Then copy whatever
|| messages you want to the new .pst and close the messed up one and
|| delete it.
||
|| Alias

 

[George F]

Ok, I see what you mean. But it wont let me open the old Data file. It says:
"This file is in use. Enter a new name or close the file that's open in
another program"

Sorry to sound so ignorant. But the old personal data and archive files are
closed. There is nothing on the left of the Outlook window except the new
personal file.

And to respond to Milly; the old pst file is pretty big ~5GB.
Not sure what format it is in but I have been using the same Outlook 07 and
Vista for nearly a year now. So it is the latest format.
I really appreciate all your input

 

[Alias]

Ok, I see what you mean. But it wont let me open the old Data file. It says:
"This file is in use. Enter a new name or close the file that's open in
another program"

Sorry to sound so ignorant. But the old personal data and archive files are
closed. There is nothing on the left of the Outlook window except the new
personal file.

And to respond to Milly; the old pst file is pretty big ~5GB.
Not sure what format it is in but I have been using the same Outlook 07 and
Vista for nearly a year now. So it is the latest format.
I really appreciate all your input

Probably won't work but try closing Outlook and rebooting the computer
and then try to open the old .pst file again. If that doesn't work, try
copying and pasting the old .pst file into a new folder and try opening
it then. If that doesn't work, I'm out of ideas, sorry.

Alias

 

[Diane Poremsky [MVP]]

Thanks for your prompt response. The problem is I cannot access my old

emails or old contacts. So there is nothing I can copy. I am using a fresh
pst file with no contacts or old emails that I need for work (but at least
I
can download new emails). I cant even import my older archived emails
because
I get a message that this profile is already in use (that's also what I
cant
figure out).

You said earlier that its in the profile:
So go to the folder list (ctrl+6) and move the stuff over.


--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[George F]

OK Alias , After closing outlook and rebooting, I was able to go to 'open
Data file' to go to my old PST file. But it wont open and gives me the
orginial message:

"Errors have been detected in the file
C:\Users\gflefel\Appdata\local\Microsoft\Outlook\Outlook.pst. Quit Outlook
and all mail=enabled apps, and use the Inbox repair tool (Scanpst.exe) to
diagnose and repair errors in the file. For more info about the repair tool,
see help"

And so I decided to run Scanpst again. And again on Phase 6 it program stops
and gives me the same error message:

" An error has occurred which caused the scan to be stopped. No changes have
been made to the scanned file" .

So I am still trying to access my old contacts and old emails from my older
PST files.

Thanks Diane for your input and time but now I am at the stage above.

Help

Thanks for your prompt response. The problem is I cannot access my old
emails or old contacts. So there is nothing I can copy. I am using a fresh
pst file with no contacts or old emails that I need for work (but at least
I
can download new emails). I cant even import my older archived emails
because
I get a message that this profile is already in use (that's also what I
cant
figure out).

You said earlier that its in the profile:
So go to the folder list (ctrl+6) and move the stuff over.


--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

RE:> Don't import the messed up .pst. Use File/Open. Then copy whatever


Hi Alias,

Thanks for your prompt response. The problem is I cannot access my old
emails or old contacts. So there is nothing I can copy. I am using a fresh
pst file with no contacts or old emails that I need for work (but at least
I
can download new emails). I cant even import my older archived emails
because
I get a message that this profile is already in use (that's also what I
cant
figure out).


thanks again
George

 

[DL]

If scanpst.exe cannot repair it you will probably have to resort to third
party recovery tools, and pay for them. I'm not in a position to reccomend
any.
Ensure you make a copy of the problem pst and use any tools on the copy
version
I dont suppose you have any backups?

OK Alias , After closing outlook and rebooting, I was able to go to 'open
Data file' to go to my old PST file. But it wont open and gives me the
orginial message:

"Errors have been detected in the file
C:\Users\gflefel\Appdata\local\Microsoft\Outlook\Outlook.pst. Quit Outlook
and all mail=enabled apps, and use the Inbox repair tool (Scanpst.exe) to
diagnose and repair errors in the file. For more info about the repair
tool,
see help"

And so I decided to run Scanpst again. And again on Phase 6 it program
stops
and gives me the same error message:

" An error has occurred which caused the scan to be stopped. No changes
have
been made to the scanned file" .

So I am still trying to access my old contacts and old emails from my
older
PST files.

Thanks Diane for your input and time but now I am at the stage above.

Help

Thanks for your prompt response. The problem is I cannot access my old
emails or old contacts. So there is nothing I can copy. I am using a
fresh
pst file with no contacts or old emails that I need for work (but at
least
I
can download new emails). I cant even import my older archived emails
because
I get a message that this profile is already in use (that's also what I
cant
figure out).

You said earlier that its in the profile:

Both old pst and new pst files (outlook08) are in the same location
and
both
show on the account settings in the data management file option (but
the

So go to the folder list (ctrl+6) and move the stuff over.


--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

RE:> Don't import the messed up .pst. Use File/Open. Then copy whatever
messages you want to the new .pst and close the messed up one and
delete
it.

Alias


Hi Alias,

Thanks for your prompt response. The problem is I cannot access my old
emails or old contacts. So there is nothing I can copy. I am using a
fresh
pst file with no contacts or old emails that I need for work (but at
least
I
can download new emails). I cant even import my older archived emails
because
I get a message that this profile is already in use (that's also what I
cant
figure out).


thanks again
George


:

George F wrote:
I've hit a brick wall and really could use some help..

I have Vista OS and using Outlook 2007
All of sudden I'm having problems opening Outlook.
I get a message that cannot open file outlook.pst. Errors with file:
"The file
C:\Users\gflefel\Appdata\local\Microsoft\Outlook\Outlook.pst
cannot open and has an error. Run Scanpst.exe" (something like
that -I
can't
repeat the error message now cause outlook now opens in a new pst
file
I
created)

When I tried the Outlook 2007 Inbox repair tool using Scanpst.exe, I
get
another error message on phase 6 (out of 8):
" An error has occurred which caused the scan to be stopped. No
changes
have
been made to the scanned file"

All programs were closed before the scan. Nothing except the IE.

Thanks to many posters here, I managed to understand somewhat what's
going
on. So I added another Outlookpst file and named it differently
(Outlook08).
And I made it the default file. So for now, I can at least receive
emails &
work using outlook (but no contacts or old emails). Thanks guys.

Both old pst and new pst files (outlook08) are in the same location
and
both
show on the account settings in the data management file option (but
the
outlook08 is the default). So when I try importing the data from the
old to
the new, it tells me the old pst file is in use. Outlook is open and
I
am
using the new outlook08 profile. So what am I doing wrong to import
the
data
and is there another way to repair my old pst file since the Scanpst
option
is not working.

Do I remove the old pst file from the Data file management option? I
am
concerned incase I cant bring it back (keeps giving me errors if I
try
to
make it back to the default file)

Any help is much appreciated.
Thanks in advance
George


Don't import the messed up .pst. Use File/Open. Then copy whatever
messages you want to the new .pst and close the messed up one and
delete
it.

Alias

 

[George F]

Hi DL, yes I do have back ups but over a week old and I get hundreds of
emails weekly.

i will try one more time to Scanpst under the safe mode

Thanks everyone for your time and efforts.

George

If scanpst.exe cannot repair it you will probably have to resort to third
party recovery tools, and pay for them. I'm not in a position to reccomend
any.
Ensure you make a copy of the problem pst and use any tools on the copy
version
I dont suppose you have any backups?

OK Alias , After closing outlook and rebooting, I was able to go to 'open
Data file' to go to my old PST file. But it wont open and gives me the
orginial message:

"Errors have been detected in the file
C:\Users\gflefel\Appdata\local\Microsoft\Outlook\Outlook.pst. Quit Outlook
and all mail=enabled apps, and use the Inbox repair tool (Scanpst.exe) to
diagnose and repair errors in the file. For more info about the repair
tool,
see help"

And so I decided to run Scanpst again. And again on Phase 6 it program
stops
and gives me the same error message:

" An error has occurred which caused the scan to be stopped. No changes
have
been made to the scanned file" .

So I am still trying to access my old contacts and old emails from my
older
PST files.

Thanks Diane for your input and time but now I am at the stage above.

Help

Thanks for your prompt response. The problem is I cannot access my old
emails or old contacts. So there is nothing I can copy. I am using a
fresh
pst file with no contacts or old emails that I need for work (but at
least
I
can download new emails). I cant even import my older archived emails
because
I get a message that this profile is already in use (that's also what I
cant
figure out).

You said earlier that its in the profile:
Both old pst and new pst files (outlook08) are in the same location
and
both
show on the account settings in the data management file option (but
the

So go to the folder list (ctrl+6) and move the stuff over.


--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


RE:> Don't import the messed up .pst. Use File/Open. Then copy whatever
messages you want to the new .pst and close the messed up one and
delete
it.

Alias


Hi Alias,

Thanks for your prompt response. The problem is I cannot access my old
emails or old contacts. So there is nothing I can copy. I am using a
fresh
pst file with no contacts or old emails that I need for work (but at
least
I
can download new emails). I cant even import my older archived emails
because
I get a message that this profile is already in use (that's also what I
cant
figure out).


thanks again
George


:

George F wrote:
I've hit a brick wall and really could use some help..

I have Vista OS and using Outlook 2007
All of sudden I'm having problems opening Outlook.
I get a message that cannot open file outlook.pst. Errors with file:
"The file
C:\Users\gflefel\Appdata\local\Microsoft\Outlook\Outlook.pst
cannot open and has an error. Run Scanpst.exe" (something like
that -I
can't
repeat the error message now cause outlook now opens in a new pst
file
I
created)

When I tried the Outlook 2007 Inbox repair tool using Scanpst.exe, I
get
another error message on phase 6 (out of 8):
" An error has occurred which caused the scan to be stopped. No
changes
have
been made to the scanned file"

All programs were closed before the scan. Nothing except the IE.

Thanks to many posters here, I managed to understand somewhat what's
going
on. So I added another Outlookpst file and named it differently
(Outlook08).
And I made it the default file. So for now, I can at least receive
emails &
work using outlook (but no contacts or old emails). Thanks guys.

Both old pst and new pst files (outlook08) are in the same location
and
both
show on the account settings in the data management file option (but
the
outlook08 is the default). So when I try importing the data from the
old to
the new, it tells me the old pst file is in use. Outlook is open and
I
am
using the new outlook08 profile. So what am I doing wrong to import
the
data
and is there another way to repair my old pst file since the Scanpst
option
is not working.

Do I remove the old pst file from the Data file management option? I
am
concerned incase I cant bring it back (keeps giving me errors if I
try
to
make it back to the default file)

Any help is much appreciated.
Thanks in advance
George


Don't import the messed up .pst. Use File/Open. Then copy whatever
messages you want to the new .pst and close the messed up one and
delete
it.

Alias

 

[DL]

Hundreds of relevent mail weekly? - eek -
The OL MS site has a free backup addin that can be configured to run daily,
on exiting OL

Hi DL, yes I do have back ups but over a week old and I get hundreds of
emails weekly.

i will try one more time to Scanpst under the safe mode

Thanks everyone for your time and efforts.

George

If scanpst.exe cannot repair it you will probably have to resort to third
party recovery tools, and pay for them. I'm not in a position to
reccomend
any.
Ensure you make a copy of the problem pst and use any tools on the copy
version
I dont suppose you have any backups?

OK Alias , After closing outlook and rebooting, I was able to go to
'open
Data file' to go to my old PST file. But it wont open and gives me the
orginial message:

"Errors have been detected in the file
C:\Users\gflefel\Appdata\local\Microsoft\Outlook\Outlook.pst. Quit
Outlook
and all mail=enabled apps, and use the Inbox repair tool (Scanpst.exe)
to
diagnose and repair errors in the file. For more info about the repair
tool,
see help"

And so I decided to run Scanpst again. And again on Phase 6 it program
stops
and gives me the same error message:

" An error has occurred which caused the scan to be stopped. No changes
have
been made to the scanned file" .

So I am still trying to access my old contacts and old emails from my
older
PST files.

Thanks Diane for your input and time but now I am at the stage above.

Help



:

Thanks for your prompt response. The problem is I cannot access my
old
emails or old contacts. So there is nothing I can copy. I am using a
fresh
pst file with no contacts or old emails that I need for work (but at
least
I
can download new emails). I cant even import my older archived
emails
because
I get a message that this profile is already in use (that's also
what I
cant
figure out).

You said earlier that its in the profile:
Both old pst and new pst files (outlook08) are in the same
location
and
both
show on the account settings in the data management file option
(but
the

So go to the folder list (ctrl+6) and move the stuff over.


--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


RE:> Don't import the messed up .pst. Use File/Open. Then copy
whatever
messages you want to the new .pst and close the messed up one and
delete
it.

Alias


Hi Alias,

Thanks for your prompt response. The problem is I cannot access my
old
emails or old contacts. So there is nothing I can copy. I am using a
fresh
pst file with no contacts or old emails that I need for work (but at
least
I
can download new emails). I cant even import my older archived
emails
because
I get a message that this profile is already in use (that's also
what I
cant
figure out).


thanks again
George


:

George F wrote:
I've hit a brick wall and really could use some help..

I have Vista OS and using Outlook 2007
All of sudden I'm having problems opening Outlook.
I get a message that cannot open file outlook.pst. Errors with
file:
"The file
C:\Users\gflefel\Appdata\local\Microsoft\Outlook\Outlook.pst
cannot open and has an error. Run Scanpst.exe" (something like
that -I
can't
repeat the error message now cause outlook now opens in a new pst
file
I
created)

When I tried the Outlook 2007 Inbox repair tool using
Scanpst.exe, I
get
another error message on phase 6 (out of 8):
" An error has occurred which caused the scan to be stopped. No
changes
have
been made to the scanned file"

All programs were closed before the scan. Nothing except the IE.

Thanks to many posters here, I managed to understand somewhat
what's
going
on. So I added another Outlookpst file and named it differently
(Outlook08).
And I made it the default file. So for now, I can at least
receive
emails &
work using outlook (but no contacts or old emails). Thanks guys.

Both old pst and new pst files (outlook08) are in the same
location
and
both
show on the account settings in the data management file option
(but
the
outlook08 is the default). So when I try importing the data from
the
old to
the new, it tells me the old pst file is in use. Outlook is open
and
I
am
using the new outlook08 profile. So what am I doing wrong to
import
the
data
and is there another way to repair my old pst file since the
Scanpst
option
is not working.

Do I remove the old pst file from the Data file management
option? I
am
concerned incase I cant bring it back (keeps giving me errors if
I
try
to
make it back to the default file)

Any help is much appreciated.
Thanks in advance
George


Don't import the messed up .pst. Use File/Open. Then copy whatever
messages you want to the new .pst and close the messed up one and
delete
it.

Alias

 

[Milly Staples [MVP - Outlook]]

This is a long shot, but have you tried moving that .pst file to another directory on your hard drive? Reason I ask is that it might be on a bad sector. Try running chkdsk /r on that partition.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, George F asked:

| Hi DL, yes I do have back ups but over a week old and I get hundreds
| of emails weekly.
|
| i will try one more time to Scanpst under the safe mode
|
| Thanks everyone for your time and efforts.
|
| George
|
|
|
| "DL" wrote:
|
|| If scanpst.exe cannot repair it you will probably have to resort to
|| third party recovery tools, and pay for them. I'm not in a position
|| to reccomend any.
|| Ensure you make a copy of the problem pst and use any tools on the
|| copy version
|| I dont suppose you have any backups?
||
|| ||| OK Alias , After closing outlook and rebooting, I was able to go to
||| 'open Data file' to go to my old PST file. But it wont open and
||| gives me the orginial message:
|||
||| "Errors have been detected in the file
||| C:\Users\gflefel\Appdata\local\Microsoft\Outlook\Outlook.pst. Quit
||| Outlook and all mail=enabled apps, and use the Inbox repair tool
||| (Scanpst.exe) to diagnose and repair errors in the file. For more
||| info about the repair tool,
||| see help"
|||
||| And so I decided to run Scanpst again. And again on Phase 6 it
||| program stops
||| and gives me the same error message:
|||
||| " An error has occurred which caused the scan to be stopped. No
||| changes have
||| been made to the scanned file" .
|||
||| So I am still trying to access my old contacts and old emails from
||| my older
||| PST files.
|||
||| Thanks Diane for your input and time but now I am at the stage
||| above.
|||
||| Help
|||
|||
|||
||| "Diane Poremsky [MVP]" wrote:
|||
||||| Thanks for your prompt response. The problem is I cannot access
||||| my old emails or old contacts. So there is nothing I can copy. I
||||| am using a fresh
||||| pst file with no contacts or old emails that I need for work (but
||||| at least
||||| I
||||| can download new emails). I cant even import my older archived
||||| emails because
||||| I get a message that this profile is already in use (that's also
||||| what I cant
||||| figure out).
||||
|||| You said earlier that its in the profile:
||||||| Both old pst and new pst files (outlook08) are in the same
||||||| location and
||||||| both
||||||| show on the account settings in the data management file option
||||||| (but the
||||
|||| So go to the folder list (ctrl+6) and move the stuff over.
||||
||||
|||| --
|||| Diane Poremsky [MVP - Outlook]
||||
||||
||||
|||| Outlook Tips by email:
|||| (e-mail address removed)
||||
|||| EMO - a weekly newsletter about Outlook and Exchange:
|||| (e-mail address removed)
||||
|||| You can access this newsgroup by visiting
|||| http://www.microsoft.com/office/community/en-us/default.mspx or
|||| point your
|||| newsreader to msnews.microsoft.com.
||||
||||
|||| ||||| RE:> Don't import the messed up .pst. Use File/Open. Then copy
||||| whatever
|||||| messages you want to the new .pst and close the messed up one and
|||||| delete
|||||| it.
||||||
|||||| Alias
|||||
|||||
||||| Hi Alias,
|||||
||||| Thanks for your prompt response. The problem is I cannot access
||||| my old emails or old contacts. So there is nothing I can copy. I
||||| am using a fresh
||||| pst file with no contacts or old emails that I need for work (but
||||| at least
||||| I
||||| can download new emails). I cant even import my older archived
||||| emails because
||||| I get a message that this profile is already in use (that's also
||||| what I cant
||||| figure out).
|||||
|||||
||||| thanks again
||||| George
|||||
|||||
||||| "Alias" wrote:
|||||
|||||| George F wrote:
||||||| I've hit a brick wall and really could use some help..
|||||||
||||||| I have Vista OS and using Outlook 2007
||||||| All of sudden I'm having problems opening Outlook.
||||||| I get a message that cannot open file outlook.pst. Errors with
||||||| file: "The file
||||||| C:\Users\gflefel\Appdata\local\Microsoft\Outlook\Outlook.pst
||||||| cannot open and has an error. Run Scanpst.exe" (something like
||||||| that -I
||||||| can't
||||||| repeat the error message now cause outlook now opens in a new
||||||| pst file
||||||| I
||||||| created)
|||||||
||||||| When I tried the Outlook 2007 Inbox repair tool using
||||||| Scanpst.exe, I get
||||||| another error message on phase 6 (out of 8):
||||||| " An error has occurred which caused the scan to be stopped. No
||||||| changes
||||||| have
||||||| been made to the scanned file"
|||||||
||||||| All programs were closed before the scan. Nothing except the IE.
|||||||
||||||| Thanks to many posters here, I managed to understand somewhat
||||||| what's going
||||||| on. So I added another Outlookpst file and named it differently
||||||| (Outlook08).
||||||| And I made it the default file. So for now, I can at least
||||||| receive emails &
||||||| work using outlook (but no contacts or old emails). Thanks guys.
|||||||
||||||| Both old pst and new pst files (outlook08) are in the same
||||||| location and
||||||| both
||||||| show on the account settings in the data management file option
||||||| (but the
||||||| outlook08 is the default). So when I try importing the data
||||||| from the old to
||||||| the new, it tells me the old pst file is in use. Outlook is
||||||| open and I
||||||| am
||||||| using the new outlook08 profile. So what am I doing wrong to
||||||| import the
||||||| data
||||||| and is there another way to repair my old pst file since the
||||||| Scanpst option
||||||| is not working.
|||||||
||||||| Do I remove the old pst file from the Data file management
||||||| option? I am
||||||| concerned incase I cant bring it back (keeps giving me errors
||||||| if I try
||||||| to
||||||| make it back to the default file)
|||||||
||||||| Any help is much appreciated.
||||||| Thanks in advance
||||||| George
|||||||
||||||
|||||| Don't import the messed up .pst. Use File/Open. Then copy
|||||| whatever messages you want to the new .pst and close the messed
|||||| up one and delete
|||||| it.
||||||
|||||| Alias