Scanner wont connect

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have a HP 735 all in one which has been working fine.
I assume that after upgrading to PS 2 I now have a problem.
The printer and copier work fine.
On attempting to scan I, get a message, scanner cannot connect to PC.
I have found reference to the problem at HP site and it redirects to MS see
http://support.microsoft.com/default.aspx?scid=kb;en-us;867780
can anyone direct me to the place I may access the "hotfix" referred to
please.
Regards, Bob.
 
All hotfixes can be accessed thru microsoft via a land line,the #800 936 5700
You need customer service,or wait till hotfix is mentioned,after a tech rep
goes thru it with you the fix is sent via e-mail.
 
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