Scanner "not connected", did not have this problem before

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tech guy

I have a Visioneer 9020 flatbed scanner, which worked fine before I
moved: it could scan, do optical character recognition (OCR), make
copies, etc. It is hooked up to a 2.3ghz Windows XP computer. I
recently moved to a new address, unplugged all the components and
reconnected when I reached my new destination.

All of the components, except the scanner seem to be working (printer,
etc.).

After I moved the error I am getting for my scanner is that is "not
connected"). The light is on, so I know that electricity is flowing
into it. It is connected by USB to my computer, so I know that there
is a physical connection.

I downloaded the newest driver, but it still says that there is no
scanner connected. I tried to "manually" install new hardware, but it
is not showing up on there either.

Any ideas?
 
tech guy said:
I have a Visioneer 9020 flatbed scanner, which worked fine before I
moved: it could scan, do optical character recognition (OCR), make
copies, etc. It is hooked up to a 2.3ghz Windows XP computer. I
recently moved to a new address, unplugged all the components and
reconnected when I reached my new destination.

All of the components, except the scanner seem to be working (printer,
etc.).

After I moved the error I am getting for my scanner is that is "not
connected"). The light is on, so I know that electricity is flowing
into it. It is connected by USB to my computer, so I know that there
is a physical connection.
Click to expand...
No, you don't know that there is a physical connection merely because the
cable looks like it is inserted into the USB port. Try reinserting the
cable or moving the cable to another port.
I have this problem quite frequently with my APC UPS. Sometimes it works,
and sometimes it doesn't.Jim
 
I have a Visioneer 9020 flatbed scanner, which worked fine before I
moved: it could scan, do optical character recognition (OCR), make
copies, etc. It is hooked up to a 2.3ghz Windows XP computer. I
recently moved to a new address, unplugged all the components and
reconnected when I reached my new destination.

All of the components, except the scanner seem to be working (printer,
etc.).

After I moved the error I am getting for my scanner is that is "not
connected"). The light is on, so I know that electricity is flowing
into it. It is connected by USB to my computer, so I know that there
is a physical connection.

I downloaded the newest driver, but it still says that there is no
scanner connected. I tried to "manually" install new hardware, but it
is not showing up on there either.

Any ideas?
Click to expand...

I assume you remembered to lock the scanner head when you moved it?
 
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