Scanner Locks up Mouse & Keyboard

  • Thread starter Thread starter Dave H.
  • Start date Start date
D

Dave H.

I am currently using a CanoScan D1250U2F flatbed scanner
that has been working fine for almost a year now. I am not
sure what has changed but now whenever I plug the scanner
into its power supply, my mouse and keyboard lock up. I
have unplug the scanner and turn my system completly off
and back on again. If I try to turn on the PC with the
scanner connected to power, my PC never boots up. I have
uninstalled and reinstalled the drivers but did not help.
Any suggestions would be much appreciated.
Thanks!
Dave
 
Dave, are all the devices USB? If so, rt click MyComputer>Select
Prop>Hardware>Device Manager>USB Controllers. rt click on them and choose
uninstall. Restart and let XP reinstall them
 
Thanks Rich, I will give that a try. When I go into
device manager and check the USB's they all say they are
working properly but I will uninstall them anyway and
reinstall. I am at the point I will try anything!
Thanks again.
Dave
 
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