scanner installation

  • Thread starter Thread starter MoJR
  • Start date Start date
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MoJR

I am trying to install an HP Scanjet 5p on XP Home. XP will not install WIA
drivers. It asks for files from HP. How do I stop this and get the scanner
installed with WIA drivers please?
MoJR
 
MoJR said:
I am trying to install an HP Scanjet 5p on XP Home. XP will not install WIA
drivers. It asks for files from HP. How do I stop this and get the scanner
installed with WIA drivers please?
MoJR
Click to expand...


Obtain the correct drivers form HP, just as the OS is advising you.

--

Bruce Chambers

Help us help you:


http://support.microsoft.com/default.aspx/kb/555375

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot
 
MoJR said:
I am trying to install an HP Scanjet 5p on XP Home. XP will not install WIA
drivers. It asks for files from HP. How do I stop this and get the scanner
installed with WIA drivers please?
MoJR
Click to expand...

As Bruce said, you can get all the drivers you need from HP. Keep in mind,
most scanners (and all-in-one devices) require that the drivers and other
software on the installation CD be installed before the device is hooked up.

SC Tom
 
Bruce and SC Tom,
Thank you for getting back. I have downloaded the updated drivers and tried
to install them. However, XP tells me it can't install the scanner. That's
why I began the quest of getting XP to use the WIA drivers. I have a computer
with Win XP Pro on it and the scanner installed without a hitch. Is it
possible that my XP files are somehow damaged and not reacting correctly? I
had the scanner installed once before, but for some reason XP stopped
starting the drivers. I can't remember now if they were the twain or the WIA
drivers. I don't use that computer too often. My wife routinely uses it and
is not happy that the scanner is not working. So, I am actually confused
about how to proceed. Any thoughts would be very much appreciated.
MoJR
 
MoJR said:
I am trying to install an HP Scanjet 5p on XP Home. XP will not install WIA
drivers. It asks for files from HP. How do I stop this and get the scanner
installed with WIA drivers please?
Click to expand...

This is a fairly elderly scanner. It can be installed on XP but only with
the drivers provided by HP. XP has no built in support for this scanner.
 
M.I.53/4 (Luv the name),
Scanner problem solved.
Moved entire system to XP Pro. Problem solved. Pro installed scanner with no
human intervention. I was given notice that a scanner was found and that was
that. Works like a charm.
Oh! and just for the record. Windows XP Home version SUUUUUUUUCKKKKS!!!
I finally realized that was the actual problem from the start. I remembered
having difficulty when I first installed the scanner 2 years ago on Home
version.
KUDOS to everyone who took a shot at fixing this problem.
MoJR
 
MoJR said:
M.I.53/4 (Luv the name),
Scanner problem solved.
Moved entire system to XP Pro. Problem solved. Pro installed scanner with
no
human intervention. I was given notice that a scanner was found and that
was
that. Works like a charm.
Oh! and just for the record. Windows XP Home version SUUUUUUUUCKKKKS!!!
I finally realized that was the actual problem from the start. I
remembered
having difficulty when I first installed the scanner 2 years ago on Home
version.
KUDOS to everyone who took a shot at fixing this problem.
MoJR
Click to expand...

This seems strange because the scanner support for XP Pro and XP Home is
exactly the same.
 
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