Scanner / Digital Camera Problems

  • Thread starter Thread starter Jaymee
  • Start date Start date
J

Jaymee

Why is it that I cannot have both drivers for my scanner
and digtial camera working at the same time? If my
scanner is connected and working I cannot download photos
from my digital camera. If I update the driver for my
digital camera and have it working I cannot use my
scanner. So everytime I want to use one, while the other
is connected, I have to update the driver, restart and
then I can use it. If I want to use the opposite device I
have to do it all over again. WHY? Anyone? I need help!
Thanks
 
You would have to provide details of how the devices are attached in
order to receive useful help with this problem. And your best bet for
getting immediate help is probably conversation with the tech support
people at either or both device manufacturers, or at least checking
through their websites.
 
Both devices are attached via USB ports.
I checked the driver info on both and they have a file in
common: c:\winnt\system32\drivers\usbscan.sys

Does this mean I can't ever have both properly working at
the same time?
 
Just a guess here but perhaps you are trying to use the SAME Twain
driver. Are both pieces of gear from the same manufacturer? And Like the
previous poster wrote, contacting the manufacturer would be an EXCELLENT
place to start.
 
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