Scanner and New install of windows 2000

  • Thread starter Thread starter Eric
  • Start date Start date
E

Eric

I recently installed windows 2000 SP4 on my system in a
dual boot configuraftion with windows 98. I have installed
the scanning software that came with my scanner, along
with the most current drivers from Epson 3.4.2. The driver
installs with no problem and requests a reboot. When I try
to activate the scanner I get the normal window asking for
the program to send the scanner information to. When I
select anything I get a variety of erros that contain the
following words: "cannot open data source" Depending on
which software I send it to it states Twain cannot open
data source, or please reinstall scanner software. I have
checked to see if still image service is running and it
is. In the scanner and harware sections the scanner checks
out ok. I am a loss for what to try next. Any suggestions?
Any other information needed to help?

Oh the scanner works fine in windows 98
 
Have you tried the Epson support site?

http://www.epson.com/cgi-bin/Store/support/SupportIndex.jsp?BV_UseBVCookie=yes&infoType=Trouble

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]
Microsoft Certified Professional [Windows 2000]
http://www.microsoft.com/protect.


:
| I recently installed windows 2000 SP4 on my system in a
| dual boot configuraftion with windows 98. I have installed
| the scanning software that came with my scanner, along
| with the most current drivers from Epson 3.4.2. The driver
| installs with no problem and requests a reboot. When I try
| to activate the scanner I get the normal window asking for
| the program to send the scanner information to. When I
| select anything I get a variety of erros that contain the
| following words: "cannot open data source" Depending on
| which software I send it to it states Twain cannot open
| data source, or please reinstall scanner software. I have
| checked to see if still image service is running and it
| is. In the scanner and harware sections the scanner checks
| out ok. I am a loss for what to try next. Any suggestions?
| Any other information needed to help?
|
| Oh the scanner works fine in windows 98
 
Yes I have been in email contact with them going on three
weeks now. They respond about every 2 days with another
way of uninstalling and reinstalling the drivers, noe of
which have so far helped. I have searched the imternet
and all I have found is other people having similar
problems with windwos 2000 sp4. I am wondering if maybe
the drivers are not being registered correctly in the
registry. I am runnign a dual boot system and my windows
2000 partition is on drive D not C. I noticed that the
self extracting software loads up on drive C.
 
having a similar problem with a cannon 3000f but no dual os
on my computer. the buttons just lock up and the cstoolbox
takes 99% cpu and just sits there
-----Original Message-----
Yes I have been in email contact with them going on three
weeks now. They respond about every 2 days with another
way of uninstalling and reinstalling the drivers, noe of
which have so far helped. I have searched the imternet
and all I have found is other people having similar
problems with windwos 2000 sp4. I am wondering if maybe
the drivers are not being registered correctly in the
registry. I am runnign a dual boot system and my windows
2000 partition is on drive D not C. I noticed that the
self extracting software loads up on drive C.
-----Original Message-----
Have you tried the Epson support site?

http://www.epson.com/cgi- bin/Store/support/SupportIndex.jsp?
BV_UseBVCookie=yes&infoType=Trouble

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]
Microsoft Certified Professional [Windows 2000]
http://www.microsoft.com/protect.


:
| I recently installed windows 2000 SP4 on my system in a
| dual boot configuraftion with windows 98. I have installed
| the scanning software that came with my scanner, along
| with the most current drivers from Epson 3.4.2. The driver
| installs with no problem and requests a reboot. When I try
| to activate the scanner I get the normal window asking for
| the program to send the scanner information to. When I
| select anything I get a variety of erros that contain the
| following words: "cannot open data source" Depending on
| which software I send it to it states Twain cannot open
| data source, or please reinstall scanner software. I have
| checked to see if still image service is running and it
| is. In the scanner and harware sections the scanner checks
| out ok. I am a loss for what to try next. Any suggestions?
| Any other information needed to help?
|
| Oh the scanner works fine in windows 98


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