scanjet 6300c hp

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

have had this scanner 3+ years, recently it has been balking, currently throws up error message that a problem is encountered and is shutting down, needs to be restarted. Have tried uninstall, reinstall. Changes on pc include upgrade to 2000, worked okay with that. A reformat after a virus infection...not sure when and why. For awhile the scanner worked but took a long time and made a lot of noise. Any ideas or suggestions?

Thanks, Doug
 
Is this a SCSI, parallel or USB scanner ?

Dave

| have had this scanner 3+ years, recently it has been balking, currently throws up error
message that a problem is encountered and is shutting down, needs to be restarted. Have
tried uninstall, reinstall. Changes on pc include upgrade to 2000, worked okay with that.
A reformat after a virus infection...not sure when and why. For awhile the scanner worked
but took a long time and made a lot of noise. Any ideas or suggestions?
|
| Thanks, Doug
 
Have you tried moving the scanner to friend's PC ?

That's what I suggest. Install the; TWAIN, device drivers and the scanner on a friends PC
and try to perform a scan.

If it fails, then maybe the scanner has failed.

Dave


| Hi Dave,
|
| USB
 
Hardware failure? Grinding noise from a scanner usually means bad things
are happening inside.
 
Hi Bob & Dave--

Yup, I think you are right...time to upgrade...why waste all that time when I can just throw some money at it ( : Thanks for the tip on the noise thing. Funny I didn't consider maybe the insides were chewing themselves up!

Thanks again, I appreciate your time on my behalf.

Val
 
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