Saving files as...

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Guest

I apoligize for being such a dunce, but I have looked in Help and Support and haven't found a solution, so here goes... When I get an image, whether it`s one I received in an e-mail or one I found on the web, no matter what the original file extension is, the only new file extension choices it will give me when I go to save it is an .art file or a bitmap image file. None of my image or picture programs open those kinds of files. I usually have to go through a long drawn out process to convert these images to gifs or jpgs so I can save them to my computer. Any serious help will be appreciated. Thanks!
 
Michelle, just try deleting your temporary internet files by going to IE and
click on Tools and then Internet Options and Delete Files.

Michelle said:
I apoligize for being such a dunce, but I have looked in Help and Support
and haven't found a solution, so here goes... When I get an image, whether
it`s one I received in an e-mail or one I found on the web, no matter what
the original file extension is, the only new file extension choices it will
give me when I go to save it is an .art file or a bitmap image file. None of
my image or picture programs open those kinds of files. I usually have to go
through a long drawn out process to convert these images to gifs or jpgs so
I can save them to my computer. Any serious help will be appreciated.
Thanks!
 
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