Saved contact incorrectly

[Guest]

I have many contacts where the contact has been saved by Outlook with the
name in the wrong order. All the name fields are correct, but the contact
itself when opened shows, for instance, Smith Steven, in the heading (the
blue bar at the top). I am using Outlook 2003 and these contacts may have
been imported from Outlook XP.

This really only presents a problem when I use the address book (such as
when I am using the 'To:' when sending an email) when these contacts are all
listed by the surnames not their first names.

Does anyone know how I can fix this without manually creating these contacts
again (as there are over one hundred that need to be fixed)?

 

[Russ Valentine [MVP-Outlook]]

You have introduced far too many variables for anyone to solve your
equation.
You failed to specify the view to which you are referring and by which field
that view is sorted.
You failed to clarify whether these Contacts were imported or not.
You failed to indicate the evidence that "Outlook saved Contacts in the
wrong order." Outlook saves Contacts in the order you specify, which you
also failed to reveal.
Start again at the beginning please, and include this information so we can
answer you.

 

[Guest]

Hi Russ,

Thanks for your feedback but I did put all of that information in my
previous post but perhaps it was a little garbled:
1) Not using a view. Viewing contacts in address book. The contacts
display correctly in Outlook.
2) I believe the affected contacts were imported from Outlook XP
3) All the name fields (File As, Full name) are correct but the heading bar
(the blue bar at the top of windows in Windows XP - whatever it's official
name is) shows the name of the contact in reverse order, ie Smith Steven.

Point (3) is why I think Outlook has saved it incorrectly.

Regards
Ben

You have introduced far too many variables for anyone to solve your
equation.
You failed to specify the view to which you are referring and by which field
that view is sorted.
You failed to clarify whether these Contacts were imported or not.
You failed to indicate the evidence that "Outlook saved Contacts in the
wrong order." Outlook saves Contacts in the order you specify, which you
also failed to reveal.
Start again at the beginning please, and include this information so we can
answer you.
--
Russ Valentine
[MVP-Outlook]

I have many contacts where the contact has been saved by Outlook with the
name in the wrong order. All the name fields are correct, but the contact
itself when opened shows, for instance, Smith Steven, in the heading (the
blue bar at the top). I am using Outlook 2003 and these contacts may have
been imported from Outlook XP.

This really only presents a problem when I use the address book (such as
when I am using the 'To:' when sending an email) when these contacts are
all
listed by the surnames not their first names.

Does anyone know how I can fix this without manually creating these
contacts
again (as there are over one hundred that need to be fixed)?

 

[Guest]

Further to above, I have just discovered that if I open one of the affected
contacts in Outlook and change the name this name change is not reflected in
the "header bar". This is not the case for my other contacts. The address
book also shows the old information. Clearly it is picking up this
information rather than the actual name fields.

Hi Russ,

Thanks for your feedback but I did put all of that information in my
previous post but perhaps it was a little garbled:
1) Not using a view. Viewing contacts in address book. The contacts
display correctly in Outlook.
2) I believe the affected contacts were imported from Outlook XP
3) All the name fields (File As, Full name) are correct but the heading bar
(the blue bar at the top of windows in Windows XP - whatever it's official
name is) shows the name of the contact in reverse order, ie Smith Steven.

Point (3) is why I think Outlook has saved it incorrectly.

Regards
Ben

You have introduced far too many variables for anyone to solve your
equation.
You failed to specify the view to which you are referring and by which field
that view is sorted.
You failed to clarify whether these Contacts were imported or not.
You failed to indicate the evidence that "Outlook saved Contacts in the
wrong order." Outlook saves Contacts in the order you specify, which you
also failed to reveal.
Start again at the beginning please, and include this information so we can
answer you.
--
Russ Valentine
[MVP-Outlook]

I have many contacts where the contact has been saved by Outlook with the
name in the wrong order. All the name fields are correct, but the contact
itself when opened shows, for instance, Smith Steven, in the heading (the
blue bar at the top). I am using Outlook 2003 and these contacts may have
been imported from Outlook XP.

This really only presents a problem when I use the address book (such as
when I am using the 'To:' when sending an email) when these contacts are
all
listed by the surnames not their first names.

Does anyone know how I can fix this without manually creating these
contacts
again (as there are over one hundred that need to be fixed)?

 

[Russ Valentine [MVP-Outlook]]

The "heading bar" refers to what view?
If all you are trying to do is sort the Outlook Address Book, that's the
single most posted answer in this group:
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change. > Set your sort order there
--
Russ Valentine
[MVP-Outlook]

Hi Russ,

Thanks for your feedback but I did put all of that information in my
previous post but perhaps it was a little garbled:
1) Not using a view. Viewing contacts in address book. The contacts
display correctly in Outlook.
2) I believe the affected contacts were imported from Outlook XP
3) All the name fields (File As, Full name) are correct but the heading
bar
(the blue bar at the top of windows in Windows XP - whatever it's official
name is) shows the name of the contact in reverse order, ie Smith Steven.

Point (3) is why I think Outlook has saved it incorrectly.

Regards
Ben

You have introduced far too many variables for anyone to solve your
equation.
You failed to specify the view to which you are referring and by which
field
that view is sorted.
You failed to clarify whether these Contacts were imported or not.
You failed to indicate the evidence that "Outlook saved Contacts in the
wrong order." Outlook saves Contacts in the order you specify, which you
also failed to reveal.
Start again at the beginning please, and include this information so we
can
answer you.
--
Russ Valentine
[MVP-Outlook]

I have many contacts where the contact has been saved by Outlook with
the
name in the wrong order. All the name fields are correct, but the
contact
itself when opened shows, for instance, Smith Steven, in the heading
(the
blue bar at the top). I am using Outlook 2003 and these contacts may
have
been imported from Outlook XP.

This really only presents a problem when I use the address book (such
as
when I am using the 'To:' when sending an email) when these contacts
are
all
listed by the surnames not their first names.

Does anyone know how I can fix this without manually creating these
contacts
again (as there are over one hundred that need to be fixed)?

 

[Guest]

Hi Russ,

1) When I open one of the affected contacts, either by double clicking the
contact in the address book or in outlook, it opens in its own window. What
I am referring to as the "header bar" is the blue bar that appears at the top
of all windows in Windows XP.
2) The text in the "header bar" shows, for instance, "Smith Steven -
Contact". So it's putting the last name first.
3) When I change the contact's name, these changes are not reflected in the
"header bar"
4) If I open the address book, all other names are sorted correctly, just
not these affected contacts.

Regards,
Ben

The "heading bar" refers to what view?
If all you are trying to do is sort the Outlook Address Book, that's the
single most posted answer in this group:
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change. > Set your sort order there
--
Russ Valentine
[MVP-Outlook]

Hi Russ,

Thanks for your feedback but I did put all of that information in my
previous post but perhaps it was a little garbled:
1) Not using a view. Viewing contacts in address book. The contacts
display correctly in Outlook.
2) I believe the affected contacts were imported from Outlook XP
3) All the name fields (File As, Full name) are correct but the heading
bar
(the blue bar at the top of windows in Windows XP - whatever it's official
name is) shows the name of the contact in reverse order, ie Smith Steven.

Point (3) is why I think Outlook has saved it incorrectly.

Regards
Ben

You have introduced far too many variables for anyone to solve your
equation.
You failed to specify the view to which you are referring and by which
field
that view is sorted.
You failed to clarify whether these Contacts were imported or not.
You failed to indicate the evidence that "Outlook saved Contacts in the
wrong order." Outlook saves Contacts in the order you specify, which you
also failed to reveal.
Start again at the beginning please, and include this information so we
can
answer you.
--
Russ Valentine
[MVP-Outlook]
I have many contacts where the contact has been saved by Outlook with
the
name in the wrong order. All the name fields are correct, but the
contact
itself when opened shows, for instance, Smith Steven, in the heading
(the
blue bar at the top). I am using Outlook 2003 and these contacts may
have
been imported from Outlook XP.

This really only presents a problem when I use the address book (such
as
when I am using the 'To:' when sending an email) when these contacts
are
all
listed by the surnames not their first names.

Does anyone know how I can fix this without manually creating these
contacts
again (as there are over one hundred that need to be fixed)?

 

[Russ Valentine [MVP-Outlook]]

Then post how your view is sorted, how the Outlook Address Book is sorted,
and how the Full Name field is parsed for those Contacts. Importing Contacts
rarely abides by the settings you make.
--
Russ Valentine
[MVP-Outlook]

Hi Russ,

1) When I open one of the affected contacts, either by double clicking
the
contact in the address book or in outlook, it opens in its own window.
What
I am referring to as the "header bar" is the blue bar that appears at the
top
of all windows in Windows XP.
2) The text in the "header bar" shows, for instance, "Smith Steven -
Contact". So it's putting the last name first.
3) When I change the contact's name, these changes are not reflected in
the
"header bar"
4) If I open the address book, all other names are sorted correctly, just
not these affected contacts.

Regards,
Ben

The "heading bar" refers to what view?
If all you are trying to do is sort the Outlook Address Book, that's the
single most posted answer in this group:
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change. > Set your sort order
there
--
Russ Valentine
[MVP-Outlook]

Hi Russ,

Thanks for your feedback but I did put all of that information in my
previous post but perhaps it was a little garbled:
1) Not using a view. Viewing contacts in address book. The contacts
display correctly in Outlook.
2) I believe the affected contacts were imported from Outlook XP
3) All the name fields (File As, Full name) are correct but the heading
bar
(the blue bar at the top of windows in Windows XP - whatever it's
official
name is) shows the name of the contact in reverse order, ie Smith
Steven.

Point (3) is why I think Outlook has saved it incorrectly.

Regards
Ben

:

You have introduced far too many variables for anyone to solve your
equation.
You failed to specify the view to which you are referring and by which
field
that view is sorted.
You failed to clarify whether these Contacts were imported or not.
You failed to indicate the evidence that "Outlook saved Contacts in
the
wrong order." Outlook saves Contacts in the order you specify, which
you
also failed to reveal.
Start again at the beginning please, and include this information so
we
can
answer you.
--
Russ Valentine
[MVP-Outlook]
I have many contacts where the contact has been saved by Outlook with
the
name in the wrong order. All the name fields are correct, but the
contact
itself when opened shows, for instance, Smith Steven, in the heading
(the
blue bar at the top). I am using Outlook 2003 and these contacts
may
have
been imported from Outlook XP.

This really only presents a problem when I use the address book
(such
as
when I am using the 'To:' when sending an email) when these contacts
are
all
listed by the surnames not their first names.

Does anyone know how I can fix this without manually creating these
contacts
again (as there are over one hundred that need to be fixed)?

 

[Guest]

Hi Russ,

1) This issue does not in any way relate to views. As previously stated,
all contacts appear correctly in views in Outlook.
2) The address book is sorted by first name, last name. All contacts other
than these few (well several hundred) sort correctly. The address book
displays the name for these contacts as it appears in the header bar in the
Outlook contact record not as first name, last name.
3) The full name for these contacts is correct. All name fields are correct.
4) As previously stated, the only place in Outlook where there is a problem
is if I open an individual contact in its own window. The problem is then in
the "header bar" where it shows 'Smith Steven' and this does not change even
when the name is changed completely. I could type in Mary Ellis and it will
still show 'Smith Steven' in the "header bar" (what is the bar on the top of
windows called?)

The only thing that is wrong with the contacts is the name it displays in
the "header bar". This is the data that needs to be corrected. Please
forget about views, sorting, name fields, etc. I need to know how to get
Outlook to correct this.

Regards,
Ben

Then post how your view is sorted, how the Outlook Address Book is sorted,
and how the Full Name field is parsed for those Contacts. Importing Contacts
rarely abides by the settings you make.
--
Russ Valentine
[MVP-Outlook]

Hi Russ,

1) When I open one of the affected contacts, either by double clicking
the
contact in the address book or in outlook, it opens in its own window.
What
I am referring to as the "header bar" is the blue bar that appears at the
top
of all windows in Windows XP.
2) The text in the "header bar" shows, for instance, "Smith Steven -
Contact". So it's putting the last name first.
3) When I change the contact's name, these changes are not reflected in
the
"header bar"
4) If I open the address book, all other names are sorted correctly, just
not these affected contacts.

Regards,
Ben

The "heading bar" refers to what view?
If all you are trying to do is sort the Outlook Address Book, that's the
single most posted answer in this group:
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change. > Set your sort order
there
--
Russ Valentine
[MVP-Outlook]
Hi Russ,

Thanks for your feedback but I did put all of that information in my
previous post but perhaps it was a little garbled:
1) Not using a view. Viewing contacts in address book. The contacts
display correctly in Outlook.
2) I believe the affected contacts were imported from Outlook XP
3) All the name fields (File As, Full name) are correct but the heading
bar
(the blue bar at the top of windows in Windows XP - whatever it's
official
name is) shows the name of the contact in reverse order, ie Smith
Steven.

Point (3) is why I think Outlook has saved it incorrectly.

Regards
Ben

:

You have introduced far too many variables for anyone to solve your
equation.
You failed to specify the view to which you are referring and by which
field
that view is sorted.
You failed to clarify whether these Contacts were imported or not.
You failed to indicate the evidence that "Outlook saved Contacts in
the
wrong order." Outlook saves Contacts in the order you specify, which
you
also failed to reveal.
Start again at the beginning please, and include this information so
we
can
answer you.
--
Russ Valentine
[MVP-Outlook]
I have many contacts where the contact has been saved by Outlook with
the
name in the wrong order. All the name fields are correct, but the
contact
itself when opened shows, for instance, Smith Steven, in the heading
(the
blue bar at the top). I am using Outlook 2003 and these contacts
may
have
been imported from Outlook XP.

This really only presents a problem when I use the address book
(such
as
when I am using the 'To:' when sending an email) when these contacts
are
all
listed by the surnames not their first names.

Does anyone know how I can fix this without manually creating these
contacts
again (as there are over one hundred that need to be fixed)?

 

[Russ Valentine [MVP-Outlook]]

The header is of no consequence. Why does it need to be "fixed?"
--
Russ Valentine
[MVP-Outlook]

Hi Russ,

1) This issue does not in any way relate to views. As previously stated,
all contacts appear correctly in views in Outlook.
2) The address book is sorted by first name, last name. All contacts
other
than these few (well several hundred) sort correctly. The address book
displays the name for these contacts as it appears in the header bar in
the
Outlook contact record not as first name, last name.
3) The full name for these contacts is correct. All name fields are
correct.
4) As previously stated, the only place in Outlook where there is a
problem
is if I open an individual contact in its own window. The problem is then
in
the "header bar" where it shows 'Smith Steven' and this does not change
even
when the name is changed completely. I could type in Mary Ellis and it
will
still show 'Smith Steven' in the "header bar" (what is the bar on the top
of
windows called?)

The only thing that is wrong with the contacts is the name it displays in
the "header bar". This is the data that needs to be corrected. Please
forget about views, sorting, name fields, etc. I need to know how to get
Outlook to correct this.

Regards,
Ben

Then post how your view is sorted, how the Outlook Address Book is
sorted,
and how the Full Name field is parsed for those Contacts. Importing
Contacts
rarely abides by the settings you make.
--
Russ Valentine
[MVP-Outlook]

Hi Russ,

1) When I open one of the affected contacts, either by double clicking
the
contact in the address book or in outlook, it opens in its own window.
What
I am referring to as the "header bar" is the blue bar that appears at
the
top
of all windows in Windows XP.
2) The text in the "header bar" shows, for instance, "Smith Steven -
Contact". So it's putting the last name first.
3) When I change the contact's name, these changes are not reflected
in
the
"header bar"
4) If I open the address book, all other names are sorted correctly,
just
not these affected contacts.

Regards,
Ben



:

The "heading bar" refers to what view?
If all you are trying to do is sort the Outlook Address Book, that's
the
single most posted answer in this group:
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change. > Set your sort order
there
--
Russ Valentine
[MVP-Outlook]
Hi Russ,

Thanks for your feedback but I did put all of that information in my
previous post but perhaps it was a little garbled:
1) Not using a view. Viewing contacts in address book. The
contacts
display correctly in Outlook.
2) I believe the affected contacts were imported from Outlook XP
3) All the name fields (File As, Full name) are correct but the
heading
bar
(the blue bar at the top of windows in Windows XP - whatever it's
official
name is) shows the name of the contact in reverse order, ie Smith
Steven.

Point (3) is why I think Outlook has saved it incorrectly.

Regards
Ben

:

You have introduced far too many variables for anyone to solve your
equation.
You failed to specify the view to which you are referring and by
which
field
that view is sorted.
You failed to clarify whether these Contacts were imported or not.
You failed to indicate the evidence that "Outlook saved Contacts in
the
wrong order." Outlook saves Contacts in the order you specify,
which
you
also failed to reveal.
Start again at the beginning please, and include this information
so
we
can
answer you.
--
Russ Valentine
[MVP-Outlook]
I have many contacts where the contact has been saved by Outlook
with
the
name in the wrong order. All the name fields are correct, but
the
contact
itself when opened shows, for instance, Smith Steven, in the
heading
(the
blue bar at the top). I am using Outlook 2003 and these contacts
may
have
been imported from Outlook XP.

This really only presents a problem when I use the address book
(such
as
when I am using the 'To:' when sending an email) when these
contacts
are
all
listed by the surnames not their first names.

Does anyone know how I can fix this without manually creating
these
contacts
again (as there are over one hundred that need to be fixed)?

 

[Guest]

Hi Russ,

1) Note that my comments about contact records below only relate to the two
hundred or so contact records that have this specific problem. Most of the
contact records work normally.
2) The header is the only place other than in the address book that the
name appears in the format "Smith Steven". All of the name fields are
correct.
3) The address book displays the name exactly as it appears in the header
bar. If I change the name of the contact to something completely different,
eg Mary Ellis, the header stays as 'Smith Steven', and when I open the
address book, the contact is still listed as 'Smith Steven'. If I then open
the contact from the address book by double clicking on 'Smith Steven', it
displays the correct name as Mary Ellis.

This is why, as I have been saying all along, that I believe the information
that is stored in the header bar is damaged/corrupted and therefore needs to
be fixed.

Regards,
Ben

The header is of no consequence. Why does it need to be "fixed?"
--
Russ Valentine
[MVP-Outlook]

Hi Russ,

1) This issue does not in any way relate to views. As previously stated,
all contacts appear correctly in views in Outlook.
2) The address book is sorted by first name, last name. All contacts
other
than these few (well several hundred) sort correctly. The address book
displays the name for these contacts as it appears in the header bar in
the
Outlook contact record not as first name, last name.
3) The full name for these contacts is correct. All name fields are
correct.
4) As previously stated, the only place in Outlook where there is a
problem
is if I open an individual contact in its own window. The problem is then
in
the "header bar" where it shows 'Smith Steven' and this does not change
even
when the name is changed completely. I could type in Mary Ellis and it
will
still show 'Smith Steven' in the "header bar" (what is the bar on the top
of
windows called?)

The only thing that is wrong with the contacts is the name it displays in
the "header bar". This is the data that needs to be corrected. Please
forget about views, sorting, name fields, etc. I need to know how to get
Outlook to correct this.

Regards,
Ben

Then post how your view is sorted, how the Outlook Address Book is
sorted,
and how the Full Name field is parsed for those Contacts. Importing
Contacts
rarely abides by the settings you make.
--
Russ Valentine
[MVP-Outlook]
Hi Russ,

1) When I open one of the affected contacts, either by double clicking
the
contact in the address book or in outlook, it opens in its own window.
What
I am referring to as the "header bar" is the blue bar that appears at
the
top
of all windows in Windows XP.
2) The text in the "header bar" shows, for instance, "Smith Steven -
Contact". So it's putting the last name first.
3) When I change the contact's name, these changes are not reflected
in
the
"header bar"
4) If I open the address book, all other names are sorted correctly,
just
not these affected contacts.

Regards,
Ben



:

The "heading bar" refers to what view?
If all you are trying to do is sort the Outlook Address Book, that's
the
single most posted answer in this group:
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change. > Set your sort order
there
--
Russ Valentine
[MVP-Outlook]
Hi Russ,

Thanks for your feedback but I did put all of that information in my
previous post but perhaps it was a little garbled:
1) Not using a view. Viewing contacts in address book. The
contacts
display correctly in Outlook.
2) I believe the affected contacts were imported from Outlook XP
3) All the name fields (File As, Full name) are correct but the
heading
bar
(the blue bar at the top of windows in Windows XP - whatever it's
official
name is) shows the name of the contact in reverse order, ie Smith
Steven.

Point (3) is why I think Outlook has saved it incorrectly.

Regards
Ben

:

You have introduced far too many variables for anyone to solve your
equation.
You failed to specify the view to which you are referring and by
which
field
that view is sorted.
You failed to clarify whether these Contacts were imported or not.
You failed to indicate the evidence that "Outlook saved Contacts in
the
wrong order." Outlook saves Contacts in the order you specify,
which
you
also failed to reveal.
Start again at the beginning please, and include this information
so
we
can
answer you.
--
Russ Valentine
[MVP-Outlook]
I have many contacts where the contact has been saved by Outlook
with
the
name in the wrong order. All the name fields are correct, but
the
contact
itself when opened shows, for instance, Smith Steven, in the
heading
(the
blue bar at the top). I am using Outlook 2003 and these contacts
may
have
been imported from Outlook XP.

This really only presents a problem when I use the address book
(such
as
when I am using the 'To:' when sending an email) when these
contacts
are
all
listed by the surnames not their first names.

Does anyone know how I can fix this without manually creating
these
contacts
again (as there are over one hundred that need to be fixed)?

 

[Russ Valentine [MVP-Outlook]]

Then your First and Last name fields were transposed when you imported these
Contacts. You must re-enter them or create a new Contact to fix the
corruption.
--
Russ Valentine
[MVP-Outlook]

Hi Russ,

1) Note that my comments about contact records below only relate to the
two
hundred or so contact records that have this specific problem. Most of
the
contact records work normally.
2) The header is the only place other than in the address book that the
name appears in the format "Smith Steven". All of the name fields are
correct.
3) The address book displays the name exactly as it appears in the header
bar. If I change the name of the contact to something completely
different,
eg Mary Ellis, the header stays as 'Smith Steven', and when I open the
address book, the contact is still listed as 'Smith Steven'. If I then
open
the contact from the address book by double clicking on 'Smith Steven', it
displays the correct name as Mary Ellis.

This is why, as I have been saying all along, that I believe the
information
that is stored in the header bar is damaged/corrupted and therefore needs
to
be fixed.

Regards,
Ben

The header is of no consequence. Why does it need to be "fixed?"
--
Russ Valentine
[MVP-Outlook]

Hi Russ,

1) This issue does not in any way relate to views. As previously
stated,
all contacts appear correctly in views in Outlook.
2) The address book is sorted by first name, last name. All contacts
other
than these few (well several hundred) sort correctly. The address book
displays the name for these contacts as it appears in the header bar in
the
Outlook contact record not as first name, last name.
3) The full name for these contacts is correct. All name fields are
correct.
4) As previously stated, the only place in Outlook where there is a
problem
is if I open an individual contact in its own window. The problem is
then
in
the "header bar" where it shows 'Smith Steven' and this does not change
even
when the name is changed completely. I could type in Mary Ellis and it
will
still show 'Smith Steven' in the "header bar" (what is the bar on the
top
of
windows called?)

The only thing that is wrong with the contacts is the name it displays
in
the "header bar". This is the data that needs to be corrected. Please
forget about views, sorting, name fields, etc. I need to know how to
get
Outlook to correct this.

Regards,
Ben

:

Then post how your view is sorted, how the Outlook Address Book is
sorted,
and how the Full Name field is parsed for those Contacts. Importing
Contacts
rarely abides by the settings you make.
--
Russ Valentine
[MVP-Outlook]
Hi Russ,

1) When I open one of the affected contacts, either by double
clicking
the
contact in the address book or in outlook, it opens in its own
window.
What
I am referring to as the "header bar" is the blue bar that appears
at
the
top
of all windows in Windows XP.
2) The text in the "header bar" shows, for instance, "Smith Steven -
Contact". So it's putting the last name first.
3) When I change the contact's name, these changes are not
reflected
in
the
"header bar"
4) If I open the address book, all other names are sorted correctly,
just
not these affected contacts.

Regards,
Ben



:

The "heading bar" refers to what view?
If all you are trying to do is sort the Outlook Address Book,
that's
the
single most posted answer in this group:
Go to Tools > E-mail accounts > View or change existing directories
or
address books > Outlook Address Book > Change. > Set your sort
order
there
--
Russ Valentine
[MVP-Outlook]
Hi Russ,

Thanks for your feedback but I did put all of that information in
my
previous post but perhaps it was a little garbled:
1) Not using a view. Viewing contacts in address book. The
contacts
display correctly in Outlook.
2) I believe the affected contacts were imported from Outlook XP
3) All the name fields (File As, Full name) are correct but the
heading
bar
(the blue bar at the top of windows in Windows XP - whatever it's
official
name is) shows the name of the contact in reverse order, ie Smith
Steven.

Point (3) is why I think Outlook has saved it incorrectly.

Regards
Ben

:

You have introduced far too many variables for anyone to solve
your
equation.
You failed to specify the view to which you are referring and by
which
field
that view is sorted.
You failed to clarify whether these Contacts were imported or
not.
You failed to indicate the evidence that "Outlook saved Contacts
in
the
wrong order." Outlook saves Contacts in the order you specify,
which
you
also failed to reveal.
Start again at the beginning please, and include this
information
so
we
can
answer you.
--
Russ Valentine
[MVP-Outlook]
message
I have many contacts where the contact has been saved by
Outlook
with
the
name in the wrong order. All the name fields are correct, but
the
contact
itself when opened shows, for instance, Smith Steven, in the
heading
(the
blue bar at the top). I am using Outlook 2003 and these
contacts
may
have
been imported from Outlook XP.

This really only presents a problem when I use the address
book
(such
as
when I am using the 'To:' when sending an email) when these
contacts
are
all
listed by the surnames not their first names.

Does anyone know how I can fix this without manually creating
these
contacts
again (as there are over one hundred that need to be fixed)?

 

[Guest]

Great. That's what I had concluded originally but I was hoping that there
was an alternative. Thanks for attempting to help.

Then your First and Last name fields were transposed when you imported these
Contacts. You must re-enter them or create a new Contact to fix the
corruption.
--
Russ Valentine
[MVP-Outlook]

Hi Russ,

1) Note that my comments about contact records below only relate to the
two
hundred or so contact records that have this specific problem. Most of
the
contact records work normally.
2) The header is the only place other than in the address book that the
name appears in the format "Smith Steven". All of the name fields are
correct.
3) The address book displays the name exactly as it appears in the header
bar. If I change the name of the contact to something completely
different,
eg Mary Ellis, the header stays as 'Smith Steven', and when I open the
address book, the contact is still listed as 'Smith Steven'. If I then
open
the contact from the address book by double clicking on 'Smith Steven', it
displays the correct name as Mary Ellis.

This is why, as I have been saying all along, that I believe the
information
that is stored in the header bar is damaged/corrupted and therefore needs
to
be fixed.

Regards,
Ben

The header is of no consequence. Why does it need to be "fixed?"
--
Russ Valentine
[MVP-Outlook]
Hi Russ,

1) This issue does not in any way relate to views. As previously
stated,
all contacts appear correctly in views in Outlook.
2) The address book is sorted by first name, last name. All contacts
other
than these few (well several hundred) sort correctly. The address book
displays the name for these contacts as it appears in the header bar in
the
Outlook contact record not as first name, last name.
3) The full name for these contacts is correct. All name fields are
correct.
4) As previously stated, the only place in Outlook where there is a
problem
is if I open an individual contact in its own window. The problem is
then
in
the "header bar" where it shows 'Smith Steven' and this does not change
even
when the name is changed completely. I could type in Mary Ellis and it
will
still show 'Smith Steven' in the "header bar" (what is the bar on the
top
of
windows called?)

The only thing that is wrong with the contacts is the name it displays
in
the "header bar". This is the data that needs to be corrected. Please
forget about views, sorting, name fields, etc. I need to know how to
get
Outlook to correct this.

Regards,
Ben

:

Then post how your view is sorted, how the Outlook Address Book is
sorted,
and how the Full Name field is parsed for those Contacts. Importing
Contacts
rarely abides by the settings you make.
--
Russ Valentine
[MVP-Outlook]
Hi Russ,

1) When I open one of the affected contacts, either by double
clicking
the
contact in the address book or in outlook, it opens in its own
window.
What
I am referring to as the "header bar" is the blue bar that appears
at
the
top
of all windows in Windows XP.
2) The text in the "header bar" shows, for instance, "Smith Steven -
Contact". So it's putting the last name first.
3) When I change the contact's name, these changes are not
reflected
in
the
"header bar"
4) If I open the address book, all other names are sorted correctly,
just
not these affected contacts.

Regards,
Ben



:

The "heading bar" refers to what view?
If all you are trying to do is sort the Outlook Address Book,
that's
the
single most posted answer in this group:
Go to Tools > E-mail accounts > View or change existing directories
or
address books > Outlook Address Book > Change. > Set your sort
order
there
--
Russ Valentine
[MVP-Outlook]
Hi Russ,

Thanks for your feedback but I did put all of that information in
my
previous post but perhaps it was a little garbled:
1) Not using a view. Viewing contacts in address book. The
contacts
display correctly in Outlook.
2) I believe the affected contacts were imported from Outlook XP
3) All the name fields (File As, Full name) are correct but the
heading
bar
(the blue bar at the top of windows in Windows XP - whatever it's
official
name is) shows the name of the contact in reverse order, ie Smith
Steven.

Point (3) is why I think Outlook has saved it incorrectly.

Regards
Ben

:

You have introduced far too many variables for anyone to solve
your
equation.
You failed to specify the view to which you are referring and by
which
field
that view is sorted.
You failed to clarify whether these Contacts were imported or
not.
You failed to indicate the evidence that "Outlook saved Contacts
in
the
wrong order." Outlook saves Contacts in the order you specify,
which
you
also failed to reveal.
Start again at the beginning please, and include this
information
so
we
can
answer you.
--
Russ Valentine
[MVP-Outlook]
message
I have many contacts where the contact has been saved by
Outlook
with
the
name in the wrong order. All the name fields are correct, but
the
contact
itself when opened shows, for instance, Smith Steven, in the
heading
(the
blue bar at the top). I am using Outlook 2003 and these
contacts
may
have
been imported from Outlook XP.

This really only presents a problem when I use the address
book
(such
as
when I am using the 'To:' when sending an email) when these
contacts
are
all
listed by the surnames not their first names.

Does anyone know how I can fix this without manually creating
these
contacts
again (as there are over one hundred that need to be fixed)?

 

[Guest]

Hi Russ,

Just as an aside, I would suggest to you that the information that is stored
in the header is not "of no consequence" as you suggest. Based on my
experience, if the address book is sorted by 'first name, last name' it is
this information that is used and displayed not the name fields. This might
be something you might like to take onboard for future issues.

Regards,
Ben

Then your First and Last name fields were transposed when you imported these
Contacts. You must re-enter them or create a new Contact to fix the
corruption.
--
Russ Valentine
[MVP-Outlook]

Hi Russ,

1) Note that my comments about contact records below only relate to the
two
hundred or so contact records that have this specific problem. Most of
the
contact records work normally.
2) The header is the only place other than in the address book that the
name appears in the format "Smith Steven". All of the name fields are
correct.
3) The address book displays the name exactly as it appears in the header
bar. If I change the name of the contact to something completely
different,
eg Mary Ellis, the header stays as 'Smith Steven', and when I open the
address book, the contact is still listed as 'Smith Steven'. If I then
open
the contact from the address book by double clicking on 'Smith Steven', it
displays the correct name as Mary Ellis.

This is why, as I have been saying all along, that I believe the
information
that is stored in the header bar is damaged/corrupted and therefore needs
to
be fixed.

Regards,
Ben

The header is of no consequence. Why does it need to be "fixed?"
--
Russ Valentine
[MVP-Outlook]
Hi Russ,

1) This issue does not in any way relate to views. As previously
stated,
all contacts appear correctly in views in Outlook.
2) The address book is sorted by first name, last name. All contacts
other
than these few (well several hundred) sort correctly. The address book
displays the name for these contacts as it appears in the header bar in
the
Outlook contact record not as first name, last name.
3) The full name for these contacts is correct. All name fields are
correct.
4) As previously stated, the only place in Outlook where there is a
problem
is if I open an individual contact in its own window. The problem is
then
in
the "header bar" where it shows 'Smith Steven' and this does not change
even
when the name is changed completely. I could type in Mary Ellis and it
will
still show 'Smith Steven' in the "header bar" (what is the bar on the
top
of
windows called?)

The only thing that is wrong with the contacts is the name it displays
in
the "header bar". This is the data that needs to be corrected. Please
forget about views, sorting, name fields, etc. I need to know how to
get
Outlook to correct this.

Regards,
Ben

:

Then post how your view is sorted, how the Outlook Address Book is
sorted,
and how the Full Name field is parsed for those Contacts. Importing
Contacts
rarely abides by the settings you make.
--
Russ Valentine
[MVP-Outlook]
Hi Russ,

1) When I open one of the affected contacts, either by double
clicking
the
contact in the address book or in outlook, it opens in its own
window.
What
I am referring to as the "header bar" is the blue bar that appears
at
the
top
of all windows in Windows XP.
2) The text in the "header bar" shows, for instance, "Smith Steven -
Contact". So it's putting the last name first.
3) When I change the contact's name, these changes are not
reflected
in
the
"header bar"
4) If I open the address book, all other names are sorted correctly,
just
not these affected contacts.

Regards,
Ben



:

The "heading bar" refers to what view?
If all you are trying to do is sort the Outlook Address Book,
that's
the
single most posted answer in this group:
Go to Tools > E-mail accounts > View or change existing directories
or
address books > Outlook Address Book > Change. > Set your sort
order
there
--
Russ Valentine
[MVP-Outlook]
Hi Russ,

Thanks for your feedback but I did put all of that information in
my
previous post but perhaps it was a little garbled:
1) Not using a view. Viewing contacts in address book. The
contacts
display correctly in Outlook.
2) I believe the affected contacts were imported from Outlook XP
3) All the name fields (File As, Full name) are correct but the
heading
bar
(the blue bar at the top of windows in Windows XP - whatever it's
official
name is) shows the name of the contact in reverse order, ie Smith
Steven.

Point (3) is why I think Outlook has saved it incorrectly.

Regards
Ben

:

You have introduced far too many variables for anyone to solve
your
equation.
You failed to specify the view to which you are referring and by
which
field
that view is sorted.
You failed to clarify whether these Contacts were imported or
not.
You failed to indicate the evidence that "Outlook saved Contacts
in
the
wrong order." Outlook saves Contacts in the order you specify,
which
you
also failed to reveal.
Start again at the beginning please, and include this
information
so
we
can
answer you.
--
Russ Valentine
[MVP-Outlook]
message
I have many contacts where the contact has been saved by
Outlook
with
the
name in the wrong order. All the name fields are correct, but
the
contact
itself when opened shows, for instance, Smith Steven, in the
heading
(the
blue bar at the top). I am using Outlook 2003 and these
contacts
may
have
been imported from Outlook XP.

This really only presents a problem when I use the address
book
(such
as
when I am using the 'To:' when sending an email) when these
contacts
are
all
listed by the surnames not their first names.

Does anyone know how I can fix this without manually creating
these
contacts
again (as there are over one hundred that need to be fixed)?

 

[Russ Valentine [MVP-Outlook]]

That field is a derived field, just like the Full Name... field and File
As... field.
Derived fields rarely survive imports correctly because they get linked to
the improper name elements. That's why it is never a good idea to import
Contacts unless you must bring them from a different type of data source.
The Header itself is of no consequence because it is not used elsewhere. The
Full Name field and File As fields do have consequence because they are used
in other displays.
--
Russ Valentine
[MVP-Outlook]

Hi Russ,

Just as an aside, I would suggest to you that the information that is
stored
in the header is not "of no consequence" as you suggest. Based on my
experience, if the address book is sorted by 'first name, last name' it is
this information that is used and displayed not the name fields. This
might
be something you might like to take onboard for future issues.

Regards,
Ben

Then your First and Last name fields were transposed when you imported
these
Contacts. You must re-enter them or create a new Contact to fix the
corruption.
--
Russ Valentine
[MVP-Outlook]

Hi Russ,

1) Note that my comments about contact records below only relate to the
two
hundred or so contact records that have this specific problem. Most of
the
contact records work normally.
2) The header is the only place other than in the address book that
the
name appears in the format "Smith Steven". All of the name fields are
correct.
3) The address book displays the name exactly as it appears in the
header
bar. If I change the name of the contact to something completely
different,
eg Mary Ellis, the header stays as 'Smith Steven', and when I open the
address book, the contact is still listed as 'Smith Steven'. If I then
open
the contact from the address book by double clicking on 'Smith Steven',
it
displays the correct name as Mary Ellis.

This is why, as I have been saying all along, that I believe the
information
that is stored in the header bar is damaged/corrupted and therefore
needs
to
be fixed.

Regards,
Ben

:

The header is of no consequence. Why does it need to be "fixed?"
--
Russ Valentine
[MVP-Outlook]
Hi Russ,

1) This issue does not in any way relate to views. As previously
stated,
all contacts appear correctly in views in Outlook.
2) The address book is sorted by first name, last name. All
contacts
other
than these few (well several hundred) sort correctly. The address
book
displays the name for these contacts as it appears in the header bar
in
the
Outlook contact record not as first name, last name.
3) The full name for these contacts is correct. All name fields are
correct.
4) As previously stated, the only place in Outlook where there is a
problem
is if I open an individual contact in its own window. The problem
is
then
in
the "header bar" where it shows 'Smith Steven' and this does not
change
even
when the name is changed completely. I could type in Mary Ellis and
it
will
still show 'Smith Steven' in the "header bar" (what is the bar on
the
top
of
windows called?)

The only thing that is wrong with the contacts is the name it
displays
in
the "header bar". This is the data that needs to be corrected.
Please
forget about views, sorting, name fields, etc. I need to know how
to
get
Outlook to correct this.

Regards,
Ben

:

Then post how your view is sorted, how the Outlook Address Book is
sorted,
and how the Full Name field is parsed for those Contacts. Importing
Contacts
rarely abides by the settings you make.
--
Russ Valentine
[MVP-Outlook]
Hi Russ,

1) When I open one of the affected contacts, either by double
clicking
the
contact in the address book or in outlook, it opens in its own
window.
What
I am referring to as the "header bar" is the blue bar that
appears
at
the
top
of all windows in Windows XP.
2) The text in the "header bar" shows, for instance, "Smith
Steven -
Contact". So it's putting the last name first.
3) When I change the contact's name, these changes are not
reflected
in
the
"header bar"
4) If I open the address book, all other names are sorted
correctly,
just
not these affected contacts.

Regards,
Ben



:

The "heading bar" refers to what view?
If all you are trying to do is sort the Outlook Address Book,
that's
the
single most posted answer in this group:
Go to Tools > E-mail accounts > View or change existing
directories
or
address books > Outlook Address Book > Change. > Set your sort
order
there
--
Russ Valentine
[MVP-Outlook]
message
Hi Russ,

Thanks for your feedback but I did put all of that information
in
my
previous post but perhaps it was a little garbled:
1) Not using a view. Viewing contacts in address book. The
contacts
display correctly in Outlook.
2) I believe the affected contacts were imported from Outlook
XP
3) All the name fields (File As, Full name) are correct but
the
heading
bar
(the blue bar at the top of windows in Windows XP - whatever
it's
official
name is) shows the name of the contact in reverse order, ie
Smith
Steven.

Point (3) is why I think Outlook has saved it incorrectly.

Regards
Ben

:

You have introduced far too many variables for anyone to
solve
your
equation.
You failed to specify the view to which you are referring and
by
which
field
that view is sorted.
You failed to clarify whether these Contacts were imported or
not.
You failed to indicate the evidence that "Outlook saved
Contacts
in
the
wrong order." Outlook saves Contacts in the order you
specify,
which
you
also failed to reveal.
Start again at the beginning please, and include this
information
so
we
can
answer you.
--
Russ Valentine
[MVP-Outlook]
message
I have many contacts where the contact has been saved by
Outlook
with
the
name in the wrong order. All the name fields are correct,
but
the
contact
itself when opened shows, for instance, Smith Steven, in
the
heading
(the
blue bar at the top). I am using Outlook 2003 and these
contacts
may
have
been imported from Outlook XP.

This really only presents a problem when I use the address
book
(such
as
when I am using the 'To:' when sending an email) when these
contacts
are
all
listed by the surnames not their first names.

Does anyone know how I can fix this without manually
creating
these
contacts
again (as there are over one hundred that need to be
fixed)?