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Hello,
I have tried the suggestions about clearing the Internet Cache, making
sure you have enough room in your cache, and verifying the registry
settings for the image file types. This works for most of the time,
but there is one setting that seems to screw things up.
If our users have the option of "Hide Extensions for Known File Types"
turned on, the image is always saved as a .gif. No matter what is
selected in the file type drop down list. If the "Hide Extensions for
Known File Types" is turned off, everything works great! Now, this
wouldn't be a problem, except that the image is a JPG so it doesn't
work.
The system that I am testing the problem on is using Windows XP and IE
6.0.2800
If anyone has any tips or suggestions, they would be MUCH appreciated.
Thank you!
I have tried the suggestions about clearing the Internet Cache, making
sure you have enough room in your cache, and verifying the registry
settings for the image file types. This works for most of the time,
but there is one setting that seems to screw things up.
If our users have the option of "Hide Extensions for Known File Types"
turned on, the image is always saved as a .gif. No matter what is
selected in the file type drop down list. If the "Hide Extensions for
Known File Types" is turned off, everything works great! Now, this
wouldn't be a problem, except that the image is a JPG so it doesn't
work.
The system that I am testing the problem on is using Windows XP and IE
6.0.2800
If anyone has any tips or suggestions, they would be MUCH appreciated.
Thank you!