Save as Web Page extremely slow in 2007 compared to 2003

D

Dave Williamson

We upgraded a couple of clients from Outlook 2003 to Outlook 2007. On both
clients the Calendar "Save as web page" is extremely slow saving the calendar.

The Outlook client is saving to

ftp://usernamehere:p[email protected]/mycals/usernamehere/index.htm

Using the same outlook calendar contents ...

In Outlook 2003 the "save as web page" completes in less than 1 minute.

In Outlook 2007 the "save as web page" takes over 1.5 hours.

Does anyone know if this is a known issue or if there is some default
setting in Outlook 2007 that causes this behavior?
 
D

Dave Williamson

Office Enterprise 2007 (with outlook 2007) was installed fresh on the 2 new
clients. Then a calendar export (pst) from Outlook 2003 was used to import
into Outlook 2007.

Both clients are on Windows XP SP3.




Diane Poremsky said:
Did you make new profiles when you upgraded to 2007? What OS are you using?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Dave Williamson said:
We upgraded a couple of clients from Outlook 2003 to Outlook 2007. On
both
clients the Calendar "Save as web page" is extremely slow saving the
calendar.

The Outlook client is saving to

ftp://usernamehere:p[email protected]/mycals/usernamehere/index.htm

Using the same outlook calendar contents ...

In Outlook 2003 the "save as web page" completes in less than 1 minute.

In Outlook 2007 the "save as web page" takes over 1.5 hours.

Does anyone know if this is a known issue or if there is some default
setting in Outlook 2007 that causes this behavior?
 
B

Brian Tillman

Dave Williamson said:
Office Enterprise 2007 (with outlook 2007) was installed fresh on the
2 new clients. Then a calendar export (pst) from Outlook 2003 was
used to import into Outlook 2007.

Exporting and importing could have an effect. There's never any reason to
use import/export when transferring data between Outlook instances. On top
if that, importing from a PST can damage the mail profile.
 
D

Dave Williamson

Without using Import/Export ... what is the best way to get the existing
calendar from the Outlook 2003 PC to the Outlook 2007 PC?
 
B

Brian Tillman

Dave Williamson said:
Without using Import/Export ... what is the best way to get the
existing calendar from the Outlook 2003 PC to the Outlook 2007 PC?

Copy the original PST to the hard drive on the second PC, making sure you do
NOT overwrite any existing PST, then open the copied PST in Outlook with
File>Open>Outlook Data File. You can either use it in place, copy the data
it contains to the second Outlook's default folders, or make the added PST
the delivery location.
 
D

Dave Williamson

Ok. I'll give it a try.

One thing occurred to me as I was thinking about this post. When Outlook
2007 was installed ... and prior to it having any data imported .... the Save
as Web Page was slow given the calendar was empty ... if I recall it took
around 2 minutes to "save as web page" an empty calendar. At the time I
didn't think much of it. Now though it does seem pertinent.

I used SysInternals TCPView to watch the TCP connections and found that the
ftp-data connection would Establish and then enter the Time Wait state rather
quickly. However, there was a significant delay before the next ftp-data
connection was attempted (about 15 seconds or so).

There seemed to be a lot of established ftp connections that were initially
created then remained there throughout the process. They were as follows:

alg.exe FTP Established
alg.exe FTP Established
Outlook.exe FTP Established
Outlook.exe FTP Established
[System Process]":0 FTP-DATA TIME_WAIT
[System Process]":0 FTP-DATA TIME_WAIT
[System Process]":0 FTP-DATA TIME_WAIT
[System Process]":0 FTP-DATA TIME_WAIT

Then after 15 seconds or so the connections would briefly show:

alg.exe FTP Established
alg.exe FTP Established
alg.exe FTP SYN_SENT
Outlook.exe FTP Established
Outlook.exe FTP Established
Outlook.exe FTP Established
[System Process]":0 FTP-DATA TIME_WAIT
[System Process]":0 FTP-DATA TIME_WAIT
[System Process]":0 FTP-DATA TIME_WAIT
[System Process]":0 FTP-DATA TIME_WAIT

The above cycle repeated itself until Outlook came back to responsiveness
and the Calendar had been saved. Then the TCPView showed:

alg.exe FTP Established
Outlook.exe FTP Established

The above 2 FTP connections remained until Outlook was closed.
 
B

Brian Tillman

Dave Williamson said:
One thing occurred to me as I was thinking about this post. When
Outlook 2007 was installed ... and prior to it having any data
imported .... the Save as Web Page was slow given the calendar was
empty ... if I recall it took around 2 minutes to "save as web page"
an empty calendar. At the time I didn't think much of it. Now
though it does seem pertinent.

I have no personal experience with publishing calendars to a web page.
Perhaps someone else can help with it.
 
D

Diane Poremsky [MVP]

I don't think an empty calendar would have an effect, neither would
importing the contents to a new pst. One way to check is how fast it is if
you save to the hard drive rather than a web or FTP server. If its speedy
then its not the pst or # of appointments that cause the slowdown when
uploading to a network location.


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Dave Williamson said:
Ok. I'll give it a try.

One thing occurred to me as I was thinking about this post. When Outlook
2007 was installed ... and prior to it having any data imported .... the
Save
as Web Page was slow given the calendar was empty ... if I recall it took
around 2 minutes to "save as web page" an empty calendar. At the time I
didn't think much of it. Now though it does seem pertinent.

I used SysInternals TCPView to watch the TCP connections and found that
the
ftp-data connection would Establish and then enter the Time Wait state
rather
quickly. However, there was a significant delay before the next ftp-data
connection was attempted (about 15 seconds or so).

There seemed to be a lot of established ftp connections that were
initially
created then remained there throughout the process. They were as follows:

alg.exe FTP Established
alg.exe FTP Established
Outlook.exe FTP Established
Outlook.exe FTP Established
[System Process]":0 FTP-DATA TIME_WAIT
[System Process]":0 FTP-DATA TIME_WAIT
[System Process]":0 FTP-DATA TIME_WAIT
[System Process]":0 FTP-DATA TIME_WAIT

Then after 15 seconds or so the connections would briefly show:

alg.exe FTP Established
alg.exe FTP Established
alg.exe FTP SYN_SENT
Outlook.exe FTP Established
Outlook.exe FTP Established
Outlook.exe FTP Established
[System Process]":0 FTP-DATA TIME_WAIT
[System Process]":0 FTP-DATA TIME_WAIT
[System Process]":0 FTP-DATA TIME_WAIT
[System Process]":0 FTP-DATA TIME_WAIT

The above cycle repeated itself until Outlook came back to responsiveness
and the Calendar had been saved. Then the TCPView showed:

alg.exe FTP Established
Outlook.exe FTP Established

The above 2 FTP connections remained until Outlook was closed.



Brian Tillman said:
Copy the original PST to the hard drive on the second PC, making sure you
do
NOT overwrite any existing PST, then open the copied PST in Outlook with
File>Open>Outlook Data File. You can either use it in place, copy the
data
it contains to the second Outlook's default folders, or make the added
PST
the delivery location.
 
D

Diane Poremsky [MVP]

BTW - what firewall are you using?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Dave Williamson said:
Ok. I'll give it a try.

One thing occurred to me as I was thinking about this post. When Outlook
2007 was installed ... and prior to it having any data imported .... the
Save
as Web Page was slow given the calendar was empty ... if I recall it took
around 2 minutes to "save as web page" an empty calendar. At the time I
didn't think much of it. Now though it does seem pertinent.

I used SysInternals TCPView to watch the TCP connections and found that
the
ftp-data connection would Establish and then enter the Time Wait state
rather
quickly. However, there was a significant delay before the next ftp-data
connection was attempted (about 15 seconds or so).

There seemed to be a lot of established ftp connections that were
initially
created then remained there throughout the process. They were as follows:

alg.exe FTP Established
alg.exe FTP Established
Outlook.exe FTP Established
Outlook.exe FTP Established
[System Process]":0 FTP-DATA TIME_WAIT
[System Process]":0 FTP-DATA TIME_WAIT
[System Process]":0 FTP-DATA TIME_WAIT
[System Process]":0 FTP-DATA TIME_WAIT

Then after 15 seconds or so the connections would briefly show:

alg.exe FTP Established
alg.exe FTP Established
alg.exe FTP SYN_SENT
Outlook.exe FTP Established
Outlook.exe FTP Established
Outlook.exe FTP Established
[System Process]":0 FTP-DATA TIME_WAIT
[System Process]":0 FTP-DATA TIME_WAIT
[System Process]":0 FTP-DATA TIME_WAIT
[System Process]":0 FTP-DATA TIME_WAIT

The above cycle repeated itself until Outlook came back to responsiveness
and the Calendar had been saved. Then the TCPView showed:

alg.exe FTP Established
Outlook.exe FTP Established

The above 2 FTP connections remained until Outlook was closed.



Brian Tillman said:
Copy the original PST to the hard drive on the second PC, making sure you
do
NOT overwrite any existing PST, then open the copied PST in Outlook with
File>Open>Outlook Data File. You can either use it in place, copy the
data
it contains to the second Outlook's default folders, or make the added
PST
the delivery location.
 
D

Dave Williamson

Dlink DI-524



Diane Poremsky said:
BTW - what firewall are you using?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Dave Williamson said:
Ok. I'll give it a try.

One thing occurred to me as I was thinking about this post. When Outlook
2007 was installed ... and prior to it having any data imported .... the
Save
as Web Page was slow given the calendar was empty ... if I recall it took
around 2 minutes to "save as web page" an empty calendar. At the time I
didn't think much of it. Now though it does seem pertinent.

I used SysInternals TCPView to watch the TCP connections and found that
the
ftp-data connection would Establish and then enter the Time Wait state
rather
quickly. However, there was a significant delay before the next ftp-data
connection was attempted (about 15 seconds or so).

There seemed to be a lot of established ftp connections that were
initially
created then remained there throughout the process. They were as follows:

alg.exe FTP Established
alg.exe FTP Established
Outlook.exe FTP Established
Outlook.exe FTP Established
[System Process]":0 FTP-DATA TIME_WAIT
[System Process]":0 FTP-DATA TIME_WAIT
[System Process]":0 FTP-DATA TIME_WAIT
[System Process]":0 FTP-DATA TIME_WAIT

Then after 15 seconds or so the connections would briefly show:

alg.exe FTP Established
alg.exe FTP Established
alg.exe FTP SYN_SENT
Outlook.exe FTP Established
Outlook.exe FTP Established
Outlook.exe FTP Established
[System Process]":0 FTP-DATA TIME_WAIT
[System Process]":0 FTP-DATA TIME_WAIT
[System Process]":0 FTP-DATA TIME_WAIT
[System Process]":0 FTP-DATA TIME_WAIT

The above cycle repeated itself until Outlook came back to responsiveness
and the Calendar had been saved. Then the TCPView showed:

alg.exe FTP Established
Outlook.exe FTP Established

The above 2 FTP connections remained until Outlook was closed.



Brian Tillman said:
Without using Import/Export ... what is the best way to get the
existing calendar from the Outlook 2003 PC to the Outlook 2007 PC?

Copy the original PST to the hard drive on the second PC, making sure you
do
NOT overwrite any existing PST, then open the copied PST in Outlook with
File>Open>Outlook Data File. You can either use it in place, copy the
data
it contains to the second Outlook's default folders, or make the added
PST
the delivery location.
 

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