kshina said:
I have the sasser virus. Cant use safe mode to run fix. Cant boot from
floppy. Tried to install win xp, booting from cd. The computer wont accept
f8 to agree to eula. No choise but to use recovery console. Cant use set to
access drives on xp home edition. I have norton & windows fix on cd, cant
access. If I run fixmbr will I loose all my files? How can I get my files?
I have 2 hard drives on this pc.
What makes you think you've got Sasser? It hasn't been around for a long
time although there are sdbot variants. Although your computer certainly
could be infected, the other issues you describe in your post makes me
think your computer has hardware issues. Based on your post, your best
solution will be to take the machine to a professional computer repair
shop (not your local version of BigComputerStore/GeekSquad). I'm not
saying this to hurt your feelings but you are flailing around and have
way too many things going on for us to unravel what you've done.
Here are some general methods to back up your data. You should do this
*now* (or have the tech do it for you). Please note that data retrieval
depends on the hard drive where the data resides being physically sound.
1. Pull the drive and slave it in a computer running a working install
of XP. Depending on the target drive's characteristics, you may need a
drive adapter; i.e., laptop-to-IDE or a SATA controller card, etc. A
usb/firewire external drive enclosure works very well, too. Use the
working Windows Explorer to copy the data to the rescue system's hard
drive and then burn the data to cd or dvd.
Scan for viruses/malware on the drive from the working Windows install.
2. Often XP will not boot with a slaved drive that has a damaged file
system. In that case, boot the target computer with either a Bart's PE
or a Linux live cd such as Knoppix and retrieve the data that way. Here
is general information on using Knoppix for this:
You will need a computer with two cd drives, one of which is a cd/dvd-rw
OR a usb thumb drive with enough capacity to hold your data OR an
external usb/firewire hard drive formatted FAT32 (not NTFS). To get
Knoppix, you need a computer with a fast Internet connection and
third-party burning software. Download the Knoppix .iso and create your
bootable cd. Then boot with it and it will be able to see the Windows
files. If you are using the usb thumb drive or the external hard drive,
right-click on its icon (on the Desktop) to get its properties and
uncheck the box that says "Read Only". Then click on it to open it. Note
that the default mouse action in the window manager used by Knoppix
(KDE) is a single click to open instead of the traditional MS Windows'
double-click. Otherwise, use the K3b burning program to burn the files
to cd/dvd-r's.
http://www.knoppix.net
http://www.nu2.nu/pebuilder/ - Bart's PE Builder
Malke
