Samsung reveals details of Note 7 fault and apologies

[Becky]

Samsung's Galaxy Note 7 smartphone / phablet was plagued by overheating problems since its launch in August 2016, causing some handsets to explode. It had previously been revealed that the issues were caused by faulty batteries, and Samsung has now publicised their full findings.

Samsung Electronics Co Ltd indicated on Monday that its latest flagship Galaxy S smartphone could be delayed as it pledged to enhance product safety following an investigation into the cause of fires in its premium Note 7 devices.

Wrapping up its months-long probe, the world's top smartphone maker said faulty batteries from two suppliers were to blame for a product failure that wiped $5.3 billion off its operating profit.

Samsung mobile chief Koh Dong-jin said procedures had been put in place to avoid a repeat of the fires as the South Korean firm prepares to launch the Galaxy S8, its first premium handset since the Note 7's demise.

Read more at Reuters

 

[V_R]