samsung laser printer "TSKROOT 0983" Internal Error message???

  • Thread starter Thread starter Andrew Hamilton
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A

Andrew Hamilton

I have this very nice Samsung printer I got several years ago. It
prints very nicely, including duplex,never jams. However, lately I
have been getting a lot of this strange error message, which is not
covered in the manual that comes on the CD that came with the printer:

TSKRoot 0983

Anyone have any idea what this means? I just hope it doesn't mean an
expensive repair. I already had to replace a circuit board in this
printer and it cost me about $150, if I remember correctly.

I even googled for this error message but I didn't find anything
useful.

Thanks for any suggestions.

-AH
 
I have this very nice Samsung printer I got several years ago. It
prints very nicely, including duplex,never jams. However, lately I
have been getting a lot of this strange error message, which is not
covered in the manual that comes on the CD that came with the printer:

TSKRoot 0983
Click to expand...

Well, replying to my own posting:

Well, a friend suggested that I pull out the extra RAM stick, and that
seems to have solved the problem. Now that doesn't tell me whether
the RAM is defective, or the connector is, or maybe the electronics
that connect to that stick of RAM. And, my printer is down to 16 MB
from 32 MB. But it seems to work OK.

So I guess this is a chance to upgrade to a 128 MB stick. Anyone have
recommendations for stores/manufacturers for this upgrade? I've done
a bit of searching and found that Samsung sells a 128 MB upgrade for
something like $400. (Are they crazy? They can't sell very much at
that price.) Other people seem to change less than $40 to as much as
$100, so I'm pretty confused about who to buy from.

-AH
 
Andrew Hamilton said:
Well, replying to my own posting:

Well, a friend suggested that I pull out the extra RAM stick, and that
seems to have solved the problem. Now that doesn't tell me whether
the RAM is defective, or the connector is, or maybe the electronics
that connect to that stick of RAM. And, my printer is down to 16 MB
from 32 MB. But it seems to work OK.

So I guess this is a chance to upgrade to a 128 MB stick. Anyone have
recommendations for stores/manufacturers for this upgrade? I've done
a bit of searching and found that Samsung sells a 128 MB upgrade for
something like $400. (Are they crazy? They can't sell very much at
that price.) Other people seem to change less than $40 to as much as
$100, so I'm pretty confused about who to buy from.
Click to expand...

Save your money. You'd be having problems if 16M wasn't enough for your
print jobs.

Summarizing:

1. The printer doesn't need the extra memory to do the job.
2. Upgrades are proprietary and hard to find.
3. A formerly-working component has failed.

#1 alone is good enough reason to leave it alone (it works!). #2 means
the gain-for-pain coefficient is probably not optimal. #3 could be a
bad sign (as in it dies entirely two weeks after the upgrade).
 
Save your money. You'd be having problems if 16M wasn't enough for your
print jobs.
Click to expand...

Well, I have seen some complex pages that are more than 16 MB in size.
(Lots of graphics, etc.)
Summarizing:

1. The printer doesn't need the extra memory to do the job.
Click to expand...

How do you know that? Personal experience? Are you a printer
designer?
2. Upgrades are proprietary and hard to find.
Click to expand...

Well, that is what I was asking about.
3. A formerly-working component has failed.

#1 alone is good enough reason to leave it alone (it works!). #2 means
the gain-for-pain coefficient is probably not optimal. #3 could be a
bad sign (as in it dies entirely two weeks after the upgrade).
Click to expand...

Actually I have had this problem occur at rare intervals over the past
3 years. The problem starting becoming frequent about 3 weeks ago.
Once I took out the extra memory stick, the problem has disappeared
completely. A few days ago, I put the memory stick back into the
printer, and the problem returned immediately. I took it out again,
and the problem disappeared just as promptly.

So who knows.

-AH
 
Andrew Hamilton said:
Well, I have seen some complex pages that are more than 16 MB in size.
(Lots of graphics, etc.)
Click to expand...

File size? Sure. But the printer likely uses compression internally,
and may not need to hold the whole file in memory anyway.
How do you know that?
Click to expand...

You said it still works.
Are you a printer designer?
Click to expand...

No, just a long-time user and sysadmin.
 
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