Bill,
Thanks for asking.
In my business I very often have several secondary decision making
influencers involved in the sales process. These influencers are both
individual contacts and sometimes they are an organization. I like to be
very "Opportunity-centric" in my workflow so it is very convenient to have a
clickable list of related contacts or account records for both viewing and
easy navigation. The way that this is set up on the new Business Project
record would also be perfect for the Oppportunity record as well. This
section on the General tab of each Project Record is titled "Related Accounts
and Business Contacts." I would love to see this section duplicated on the
Opportunity record.
When you analyze the comparable functions, successfully managing a Sales
Opportunity process to a successful close is actually in itself a "Project"
to be completed that involves several others with related tasks, meetings,
correspondence, etc. Some 3rd party Outlook CRM programs even use the same
identical record form for both Opportunities and Projects and you just have
to click on a radio button to indicate which way you are going to use the
record and a few displayed field changes are automatically altered
accordingly.
I have long felt that the Opportunity Record should be at the heart of BCM's
effectiveness as a tool. This record has languished as the neglected step
child when in contrast it should be the most feature rich piece of the BCM
puzzle. Making your opportunity record tracking ever more powerful is all
good in my book.
-THP
Hi Tim -- Can you give a few more details in how you might use this
mutli-linking for Opportunities? Is it primarily that you would like to see
a list (clickable) on the Opportunity form that would show various people
that might be involved in some way with the Opportunity, or is there more to
it. Thanks.
Regards.....Bill Kratz
I sure wish the Opportunity Record incorporated this multi contact linking
feature like the new BCM Project record does. What is interesting is that
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