R
Richard in AZ
I have a customer with an older Compaq 98SE machine. He can connect to the
ISP and seems to be accessing the internet, but can not display any web
site. A text page comes up with a discussion about "the site being
restricted by Safepage.com" for every web address I tried. The computer
did download an update on his AVG antivirus while I was there, so that link
worked in the background. I ran a virus scan which came back clean. Tried
to update Spybot only to get the error message that the update failed (after
a 15 minute download wait). I could not get to Lavasoft to get Ad-Aware.
I will be going back on Monday with updated Ad-Aware and Spybot on a CD to
run these again. But I can't find anything on "Safepage.com" as a malware
or spyware. I could not find any thing in the Add/Remove list that looked
out of place, nor in the "msconfig" listings.
The customer can get his "Encredimail" just fine and he is happy with that
for the moment. I did notice that he had over a 100 addresses in the
Security - restricted site list. He claims he did not put any of these in,
but they looked like sites I would have banded. His Hosts file is the
standard default file.
Anyone with any suggestions, help would be appreciated.
ISP and seems to be accessing the internet, but can not display any web
site. A text page comes up with a discussion about "the site being
restricted by Safepage.com" for every web address I tried. The computer
did download an update on his AVG antivirus while I was there, so that link
worked in the background. I ran a virus scan which came back clean. Tried
to update Spybot only to get the error message that the update failed (after
a 15 minute download wait). I could not get to Lavasoft to get Ad-Aware.
I will be going back on Monday with updated Ad-Aware and Spybot on a CD to
run these again. But I can't find anything on "Safepage.com" as a malware
or spyware. I could not find any thing in the Add/Remove list that looked
out of place, nor in the "msconfig" listings.
The customer can get his "Encredimail" just fine and he is happy with that
for the moment. I did notice that he had over a 100 addresses in the
Security - restricted site list. He claims he did not put any of these in,
but they looked like sites I would have banded. His Hosts file is the
standard default file.
Anyone with any suggestions, help would be appreciated.