R
Rick Urquhart
I just installed Nero 8 and this icon has disappeared. I have talked to
Nero and they have sent me a registry checker file and Driver-Clean Tool.
The Clean Tool found no drivers to clean and the registry checker did find
errors which supposedly were fixed, but the problem was not resolved. I
have gotten back to Nero and they will escalate the problem, even though
they have not heard of this before. I have decided to come here because I
there must be a simple configuration fix of some kind to get this icon
working again so I can use my memory stick. Right now when I plug in my
memory stick, the usual windows box comes up with a list of menu items to
check and the light on my memory stick flashes, but after about 4 seconds,
the windows box disappears and the light stops flashing. I have another
computer here and it does see the memory stick. I am sure it is a Windows
problem probably created by the Nero 8 install.
In my own search of the net for a solution, I stumbled upon this URL:
http://ask-leo.com/safely_remove_ha...w_do_i_safely_remove_hardware_without_it.html
It talks about a similar problem where one has already plugged in a memory
stick and wants to eject it safely. What I did was from Admin mode run the
following:
RunDll32.exe shell32.dll,Control_RunDLL hotplug.dll
The Safely Remove Hardware box does come up with nothing in it. I then
plugged in my memory stick and was able to use it. I then safely removed my
memory stick, rebooted my PC, then went back to Admin mode. When I plug in
my memory stick, all functions do work now in Admin mode.
However when I go back to a non-Admin account, I still have the same
problem. So I am partially down the solution path here I think. But I need
a total solution.
I am running Windows XP Pro SP2 with all updates installed. Does anybody
have any ideas?
Rick
Nero and they have sent me a registry checker file and Driver-Clean Tool.
The Clean Tool found no drivers to clean and the registry checker did find
errors which supposedly were fixed, but the problem was not resolved. I
have gotten back to Nero and they will escalate the problem, even though
they have not heard of this before. I have decided to come here because I
there must be a simple configuration fix of some kind to get this icon
working again so I can use my memory stick. Right now when I plug in my
memory stick, the usual windows box comes up with a list of menu items to
check and the light on my memory stick flashes, but after about 4 seconds,
the windows box disappears and the light stops flashing. I have another
computer here and it does see the memory stick. I am sure it is a Windows
problem probably created by the Nero 8 install.
In my own search of the net for a solution, I stumbled upon this URL:
http://ask-leo.com/safely_remove_ha...w_do_i_safely_remove_hardware_without_it.html
It talks about a similar problem where one has already plugged in a memory
stick and wants to eject it safely. What I did was from Admin mode run the
following:
RunDll32.exe shell32.dll,Control_RunDLL hotplug.dll
The Safely Remove Hardware box does come up with nothing in it. I then
plugged in my memory stick and was able to use it. I then safely removed my
memory stick, rebooted my PC, then went back to Admin mode. When I plug in
my memory stick, all functions do work now in Admin mode.
However when I go back to a non-Admin account, I still have the same
problem. So I am partially down the solution path here I think. But I need
a total solution.
I am running Windows XP Pro SP2 with all updates installed. Does anybody
have any ideas?
Rick