Safely Remove Icon Has Disappeared

  • Thread starter Thread starter Rick Urquhart
  • Start date Start date
R

Rick Urquhart

I just installed Nero 8 and this icon has disappeared. I have talked to
Nero and they have sent me a registry checker file and Driver-Clean Tool.
The Clean Tool found no drivers to clean and the registry checker did find
errors which supposedly were fixed, but the problem was not resolved. I
have gotten back to Nero and they will escalate the problem, even though
they have not heard of this before. I have decided to come here because I
there must be a simple configuration fix of some kind to get this icon
working again so I can use my memory stick. Right now when I plug in my
memory stick, the usual windows box comes up with a list of menu items to
check and the light on my memory stick flashes, but after about 4 seconds,
the windows box disappears and the light stops flashing. I have another
computer here and it does see the memory stick. I am sure it is a Windows
problem probably created by the Nero 8 install.
I am running Windows XP Pro SP2 with all updates installed. Does anybody
have any ideas?
Rick
 
Rick Urquhart said:
I just installed Nero 8 and this icon has disappeared. I have talked to
Nero and they have sent me a registry checker file and Driver-Clean Tool.
The Clean Tool found no drivers to clean and the registry checker did find
errors which supposedly were fixed, but the problem was not resolved. I
have gotten back to Nero and they will escalate the problem, even though
they have not heard of this before. I have decided to come here because I
there must be a simple configuration fix of some kind to get this icon
working again so I can use my memory stick. Right now when I plug in my
memory stick, the usual windows box comes up with a list of menu items to
check and the light on my memory stick flashes, but after about 4 seconds,
the windows box disappears and the light stops flashing. I have another
computer here and it does see the memory stick. I am sure it is a Windows
problem probably created by the Nero 8 install.
I am running Windows XP Pro SP2 with all updates installed. Does anybody
have any ideas?
Rick
Click to expand...
As a work around until you can get the icon back you should be able to click
start and run. Then type in, RunDll32.exe shell32.dll,Control_RunDLL
hotplug.dll
Click ok and that should bring up the window to remove a USB device.
 
I already tried that from my non-admin account. The windows box does come
up. Then I plug in my memory stick and get much the same results as before.
Within 4 seconds the windows box disappears and the light on my memory stick
have stopped flashing. This is not the solution. The work around is to go
to my admin account to accomplish this task.
Rick
 
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