Shara:
Ray provided the correct information, that is why I told you to test it.
Also, that 'os470425.bin' file has nothing to do with Win2K.
Technet is a reliable definitive answer base of information. I don't understand
why you have not queried it. If you did, you would not have found said BIN
file. BIN files are usually associated with hardware, often they are used as
disk files for firmWare. Technet would have had ZERO hits on that file. If it
was associated with with the boot process and NTLDR, you would have found it.
Also, a search of the installation files in the i386 directory would have
yielded it or its compressed version. Again, if a Win2K PC was in front of you
you could have found this out.
I am telling you the above becuse you are LEARNING -- this is my lesson to you.
Now I'll answer your intial query...
Dave, 'oh wise one'
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PSS ID Number: 315396
Article Last Modified on 4/25/2003
How to Start the Computer in Safe Mode
When you start the computer in safe mode, only essential drivers and computer
services are loaded. You can use safe mode when you need to identify and resolve
problems that are caused by either faulty drivers, programs, or services that
start automatically.
If the computer starts in safe mode but it does not start in normal mode, the
computer may have a conflict with either the hardware settings or the resources.
There may be incompatibilities with either programs, services, or drivers, or
there may be registry damage. In safe mode, you can disable or remove a program,
service, or device driver that may be preventing the computer from starting
normally.
To troubleshoot startup problems in safe mode, follow these steps:
1.. Restart the computer.
2.. Press F8 when you receive the following message:
Please select the operating system to start
3.. In Windows Advanced Option Menu, use the arrow keys to select Safe Mode,
and then press ENTER.
4.. If you are running other operating systems on the computer, click
Microsoft Windows 2000 on the list that is displayed, and then press ENTER.
5.. Do one of the following steps:
a.. If the computer does not start in safe mode, check for possible hardware
problems such as defective devices, installation problems, cabling problems, or
connector problems. Remove any newly added hardware, and then restart the
computer to see if the problem is resolved.
b.. If the computer starts in safe mode, proceed to the next section to
continue to troubleshoot the startup issue.
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How to Use Event Viewer to Identify the Cause of the Startup Problem
View the event logs in Event Viewer for additional information that may help you
to identify and diagnose the cause of the startup problem. To view events
recorded to the event logs, follow these steps:
1.. Click Start, point to Settings, and then click Control Panel.
2.. Double-click Administrative Tools, and then double-click Event Viewer.
Alternatively, start Microsoft Management Console (MMC) that contains the
Event Viewer snap-in.
3.. In the console tree, click to expand Event Viewer, and then click the log
that you want to view, for example, System log or Application log.
4.. In the details pane, double-click the event that you want to view.
To copy the details of the event, click Copy, open a new document in the
program in which you want to paste the event (for example, Microsoft Word), and
then click Paste on the Edit menu.
5.. To view the description of the previous event or the next event, press
either the UP ARROW key or the DOWN ARROW key.
