S3 sleep state driver conflict

  • Thread starter Thread starter precipitate8
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precipitate8

I have used dumppo.exe to change my standby to S3 sleep state in Windows. My
intel 975XBX motherboard is fully capable of ACPI S3 sleep state and the BIOS
is set for that. When I select "standby" I receive an error that my keyboard
driver is preventing the machine to enter standby mode. The device is the
microsoft comfort curve 2000 keyboard. I have attempted to update the driver
and was told it was the most current. In the device manager, I have selected
the keyboard to wake from standby in the power management tab. If I
uninstall the keyboard driver, the computer successfully enters the S3 state.
I'm on XP pro 32. I do not have adobe type manager installed (a known
issue). I have tried a different keyboard from a different brand and
different driver, as well as the windows default "HID" driver and I get the
same error. Any suggestions?
 
So I guess everyone's S3 sleep state functions properly? What's funny is
that microsoft won't offer me support because my keyboard has OEM in the S/N,
despite the fact that I purchased it new as an individual unit from newegg.
 
precipitate8 said:
So I guess everyone's S3 sleep state functions properly? What's funny is
that microsoft won't offer me support because my keyboard has OEM in the S/N,
despite the fact that I purchased it new as an individual unit from newegg.
Click to expand...

There are 400+ reviews here, with comments such as "no drivers needed".
Not one complaint about standby/suspend to RAM.

http://www.newegg.com/Product/ProductReview.aspx?Item=N82E16823109149
http://www.newegg.com/Product/ProductReview.aspx?Item=N82E16823109156

What exactly is the driver supposed to do ?

Paul
 
precipitate8 said:
So I guess everyone's S3 sleep state functions properly? What's funny is
that microsoft won't offer me support because my keyboard has OEM in the S/N,
despite the fact that I purchased it new as an individual unit from newegg.
Click to expand...

When you "set yourself up as OEM", you are the support.
 
Paul said:
There are 400+ reviews here, with comments such as "no drivers needed".
Not one complaint about standby/suspend to RAM.

http://www.newegg.com/Product/ProductReview.aspx?Item=N82E16823109149
http://www.newegg.com/Product/ProductReview.aspx?Item=N82E16823109156

What exactly is the driver supposed to do ?

Paul
Click to expand...

I get that. They say no drivers needed because it's "plug and play"
compatible with the standard microsoft "HID" (human interface driver). So
you don't need to install it, but I assume the driver might help on another
OS or something. If I uninstall the driver, and just use the HID driver, I
get the same error message, just "HID device driver" replaces the specific
"comfort curve keyboard" driver name. If I unistall keyboard drivers
completely (and lose all keyboard control) the machine goes into S3 no
problem. If I left the windows setting in S1, (with either driver installed)
it will go into S1 no problem, but that leaves my case lights, fans, cpu
fans, and all that other stuff on.

So maybe it's something else?
 
They kept telling me that the OEM indicated that the keyboard came from a
ready made system like Gateway and that I should seek support from them. It
seems like I should be able to get support from Microsoft, as they are both
microsoft products, both purchased as individual items, not from a "system
builder" company. But obviously I am very very wrong.
 
precipitate8 said:
I get that. They say no drivers needed because it's "plug and play"
compatible with the standard microsoft "HID" (human interface driver). So
you don't need to install it, but I assume the driver might help on another
OS or something. If I uninstall the driver, and just use the HID driver, I
get the same error message, just "HID device driver" replaces the specific
"comfort curve keyboard" driver name. If I unistall keyboard drivers
completely (and lose all keyboard control) the machine goes into S3 no
problem. If I left the windows setting in S1, (with either driver installed)
it will go into S1 no problem, but that leaves my case lights, fans, cpu
fans, and all that other stuff on.

So maybe it's something else?
Click to expand...

When I wake my system from S3, I use the power button on the front. My
motherboard manual seemed to exclude wake by USB, and so I never bothered
with it.

I see a KB article here, and maybe you can make more sense out of this
than I can. It almost sounds, by default, like the combination of doing S3
standby, and arming the system so the keyboard can wake it, was busted
by design. But maybe I'm just reading this wrong.

"Description of how to enable the S3 system power state for standby
when USB devices are armed for wake"

http://support.microsoft.com/kb/841858/en-us

You might want to Google around first, and see if there are any
references to doing the procedure outlined. Or any side effects,
like messing up the registry etc.

OK, the item here, makes reference to another requirement. Your
USB port must be powered by +5VSB, in order for the keyboard
to be powered during S3. On recent motherboards, that choice is
a default (fixed in hardware). On older motherboards, a jumper on
a 1x3 or 2x3 header, is used to select +5V or +5VSB to power a
given USB port. At least the port the keyboard is plugged into,
should be set to +5VSB via a jumper. The non-waking ports can
run off +5V.

http://groups.google.ca/group/alt.c..._frm/thread/1a6e32674e13be5a/bb40a9620bcd2188

Paul
 
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