Runtime error

  • Thread starter Thread starter Justin Abbott
  • Start date Start date
J

Justin Abbott

Hi folks,

I am getting a dialog box with 'runtime error' on a lot
of pages.

I am getting it on .chm files as well which (SQL Server
Books online) which leads me to think it is not the
version of java but rather Internet explorer itself.

Iexplore version 6.0.2800.1106.xpsp2.030422-1633
Update versions: Q328970, Q324929, Q331906, Q810847,
Q822925

If I follow the debug option I can see this kind of
javascript trying to execute:

hhobj_2.Click()
which gives:
Microsoft JScript runtime error: Object does not support
this property or method

Anyone got any thoughts on this?

Cheers
 
Justin,
I am getting it on .chm files as well which (SQL Server Books online)
which leads me to think it is not the version of java but rather
Internet explorer itself.
...
If I follow the debug option I can see this kind of javascript
trying to execute:

hhobj_2.Click()
which gives:
Microsoft JScript runtime error: Object does not support this
property or method

It's possible that you have installed a Microsoft security patch or
service pack that has broken the registry entries for the HTML Help
ActiveX control, hhctrl.ocx. Quite a number of the updates that
Microsoft has released this year are known to do this, including the
security patches for Internet Explorer and Service Pack 4 (SP4) for
Windows 2000.

If you're running any version of Windows other than Windows 2000 SP4,
the fix should be to install Microsoft Critical Update 811630, which
is available from:

http://support.microsoft.com/?kbid=811630

If you're a Windows 2000 user and you've installed SP4, try opening a
command prompt window and then running the following two commands:

regsvr32 /u <drive>:/winnt/system32/hhctrl.ocx
regsvr32 <drive>:/winnt/system32/hhctrl.ocx
 
Hi Pete,

Thanks for your reply.

I am running Windows XP Pro sp1.
Our tech support people have rebuilt the pc to an earlier
build of internet explorer so I cannot try your
suggestion.

The build I have now works with html help and this is
what I have got running, namely:
Iexplore version 6.0.2800.1106.xpsp1.020828-1920
Update versions:; SP1; Q328970, Q324929, Q331906, Q810847

ie I have not got Q822925 any more which is fixed by your
suggestion.

Cheers

regards
Justin
 
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