running regsvr32.exe vbscript.dll does not help me open outlook

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My outlook 2002 (xp) works wonderfully. I have set up another user account on
the same laptop for my wife but outlook will not open.
'failed to register a vb script dll. Re install or run regsvr32.exe
vbscript.dll to self register
 
Oliver,

thank you for the links - it has obviously worked for them but I am still a
little confused as to how they did it. It involved remaming of vbscript files
etc. Can you (or Mitch or Milly) give fuller more detailed instructions as to
how they solved this problem.
Many thanks
Graham

Oliver Vukovics said:
Hi Mossy and Madam

here is a website with a solution for Outlook 2000:
http://support.microsoft.com/default.aspx?scid=kb;en-us;271141

and here is a solution for Outlook 2002 from Milly Staples [MVP Outlook]
http://www.mcse.ms/archive175-2004-5-676606.html

--
Oliver Vukovics
Outlook Network without Exchange: Public ShareFolder
Awarded by ZDNet UK and ZDNet DE with the "Editors Choice".
http://www.publicshareware.com

Mossy and Madam said:
My outlook 2002 (xp) works wonderfully. I have set up another user account on
the same laptop for my wife but outlook will not open.
'failed to register a vb script dll. Re install or run regsvr32.exe
vbscript.dll to self register
Click to expand...
Click to expand...
 
Dear Graham,

everything that you will need is in the posting of Milly Staples [MVP
Outlook]

1st Step: "Start->Run-> regsvr32 vbscript.dll ->Enter"

I did a rename the "vbscript.dll"
Click to expand...

so search for vbscript.dll and change the name to "vbscript_old.dll"
....then ran detect and repair in Word.
Then I went to file/folder
C:\Docoments and settings\user\Application data\Microsoft\1033 (your language)
and rename to old like the vbsript.dll
This solved the problem
Click to expand...

Create a new Profile.
Click to expand...

How to create a new Outlook 2003 profile:
http://support.microsoft.com/?scid=kb;en-us;829918&spid=2520&sid=486

--
Oliver Vukovics
Outlook Network without Exchange: Public ShareFolder
Awarded by ZDNet UK and ZDNet DE with the "Editors Choice".
http://www.publicshareware.com

Mossy and Madam said:
Oliver,

thank you for the links - it has obviously worked for them but I am still a
little confused as to how they did it. It involved remaming of vbscript files
etc. Can you (or Mitch or Milly) give fuller more detailed instructions as to
how they solved this problem.
Many thanks
Graham

Oliver Vukovics said:
Hi Mossy and Madam

here is a website with a solution for Outlook 2000:
http://support.microsoft.com/default.aspx?scid=kb;en-us;271141

and here is a solution for Outlook 2002 from Milly Staples [MVP Outlook]
http://www.mcse.ms/archive175-2004-5-676606.html

--
Oliver Vukovics
Outlook Network without Exchange: Public ShareFolder
Awarded by ZDNet UK and ZDNet DE with the "Editors Choice".
http://www.publicshareware.com

Mossy and Madam said:
My outlook 2002 (xp) works wonderfully. I have set up another user
Click to expand...
account
on
the same laptop for my wife but outlook will not open.
'failed to register a vb script dll. Re install or run regsvr32.exe
vbscript.dll to self register
Click to expand...
Click to expand...
Click to expand...
 
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