Running Office frommultiple accounts

  • Thread starter Thread starter jack
  • Start date Start date
J

jack

I have very recently updated from ME to XP. I am running
Office 2000 and I am only able to startup and run Office
apps (Word, Excel, Powerpoint, etc) when logged in as the
admin.

When I login as an "ordinary user", I get the following 2
error messages...

.....cannot start 7288971 invalid configuration....

and

......Office - this application must be installed to run.
Please run setup from location.....

I have completely unistalled and removed Office and
reinstalled all Office products, and downloaded and
nstalled all recommended SRs.

Any help will be much appreciated.

Thanks,

JF
 
Hi Jack,

Install Office2000, then log off and on as another user, insert the disk and
install again. Repeat for other users.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone
 
Rick - Many thanks for the advice but unfortunately it
didn't work - I got an error message "couldn't update
ini.ini" - and had to cancel the install - any other
suggestions would be much appreciated - Thanks - Jack
 
Hi Jack,

Try cleaning up the installer.

Start/run services.msc, scroll down to "Windows Installer" and double click
it. Stop the service if it is running, set the startup type line to
disabled. Click apply/ok and reboot.

Delete the contents of the temp folders, there may be a file in there
interfering with the setup routine of the installer. Get both:

C:\Windows\temp
C:\Documents and Settings\<username>\local settings\temp

Now reverse the first set of steps and reenable the Windows Installer (You
can just set the startup type to manual). Reboot.

Turn off all other running programs, especially your antivirus software. Use
ctrl+shift+escape, if necessary, to "end task" on everything.

Now retry installing some software.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone
 
Rick - Thanks - I am now on travel for a few days - I
will try when I get back - I'll let you know how it all
worked out - many thanks!! - Jack
 
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