jacalilly wrote:
Thank you all for your replies. I did a few things and now it's
worse...
1) I removed I tunes and restarted - no help there... maybe it's an
apple I
should be going with...
2) checked the event viewer - would you believe this isn't coming up as
an
error? what are these people thinking - i can't send pic's of my
kids - that
is an ERROR. I found the informational events for APPCRASH (that isn't
an
ERROR??), it's event ID 1001. When I click on the link it brings me to
the
microsoft site and the fix for this issue shows all of the products
that this
relates to - none say VISTA.
3) I reporduced the error so I could copy it here, there is no data on
the
error but there is a new feature of VISTA - when a problem occurs a pop
up
window comes up with a solution or where to get it.
The first pop up says this:
Follow these steps to solve the problem with lmpgspl.ax (Follow the
steps in
the article to unregister this binary, e.g. regsvr32 /u lmpgspl.ax)
This problem was caused by lmpgspl.ax (Follow the steps in the article
to
unregister this binary, e.g. regsvr32 /u lmpgspl.ax). lmpgspl.ax
(Follow the
steps in the article to unregister this binary, e.g. regsvr32 /u
lmpgspl.ax)
was created by Ligos Corporation.
A solution is available that will solve this problem.
This file 'lmpgspl.ax' is not found on my system. I click on the link
in
this document and get a web page that says: I need to register and
unregister "Wuv3is.dll ".
Again errors occur when I try to do that. The url for this useless and
unrelated fix is:
http://support.microsoft.com/?kbid=249873
Again I looked at the products this fixes and nowhere do i see VISTA.
I'm SOOO frustrated - at this point I cannot use window's explorer
without
it crashing in 1 minute or less...
I just went through this for a client. The errors occur because the
Ligos codecs installed aren't really Vista-compatible. I don't believe
it has anything to do with iTunes.
There are a couple of different fixes for this depending on what you
have installed on your system.
1. If you have Nero, update to the very latest version.
2. Unregistering the Ligos codecs (lmpgspl.ax, etc.). To do this, click
on the Start Orb and type "cmd.exe". Then right-click on Cmd and choose
Run As Administrator. You will see the cmd prompt. At the prompt, type:
regsvr32 /u lmpgsl.ax [enter]
You'll get a confirmation box saying the unregistration was successful.
Do this for every codec for which you get the error. My client's box had
about 4 of these codecs. She didn't have Wu3is.dll.
3. If after the unregistering you get an error that the codec can't be
found, log into an account with administrative privileges (you should
create at least one extra account like this for emergencies). Go to
Control Panel>Folder Options>View. Set the options to see all hidden
files. You'll get several *.ini files on the Desktop - ignore them
because you aren't going to use this account for anything but
emergencies - or you can go back to Folder Options and hide the
protected files when you're done.
Now go to C:\Windows\System32 and find the .dll for which you got the
error. Right-click on it and Rename to (ex.) lmpgsl.ax.bak. Log off and
go back to your regular account and see if you can play the movie file
by double-clicking on it now. You should not get the error any more.
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User