rundll32.exe- second request for help

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Guest

i have windows xp media edition. when i try to shut down
the program hangs and an error message says that i will
lose information. can anyone give me a hand with this.
thanks, dave
 
Go to technet at microsoft.com,search,type:dll erro
You need to get to the on-line utility for dlls and errors,type in youre .ex
at the utility and you'll get specific answers to the problem..
 
i have windows xp media edition. when i try to shut down
the program hangs and an error message says that i will
lose information. can anyone give me a hand with this.
thanks, dave
Click to expand...

Have you closed all of the files that you were working on? If yes, your
information is relatively safe. This message is a standard warning that
appears when you are in a situation where you might elect to force a
program or process to end. You need to figure out what is causing your
hangs at shutdown. There is a myriad of possible causes. See this shutdown
troubleshooting site and work through the suggestions:
http://www.aumha.org/win5/a/shtdwnxp.htm
 
I tried this. Technet instructs me to go to System tools, System Information, Tools & then System File Checker. Only problem is, (my) Windows XP has no System File Checker! If anyone can help on this, thanks

Here's the start of the verbatim instructions

Source of the Proble
Getting an error message when you shut down Microsoft Windows® isn't as serious as getting one when you start up Windows, but it still leaves you with the uncomfortable feeling that something's wrong with your computer. The most common error message that appears when you shut down Windows is about Rundll32 or Msgsrv32, two files that Windows uses during the shutdown process. You can often solve the trouble by replacing these files

Reinstalling Rundll32 requires extracting the original file from the Windows CD. Fixing error messages about Msgsrv32 requires reinstalling the drivers for your sound card because, among its other functions, Msgsrv32 plays the Windows shutdown sound. Here's how to take care of both of these tasks

How to Fix I
Insert the Windows CD in the CD-ROM drive.
Click Start, point to Programs, point to Accessories, point to System Tools, and then click System Information.
On the Tools menu, click System File Checker.
In the System File Checker dialog box, click Extract One File From Installation Disk.
In the Specify the system file you would like to restore box (Figure 1), type Rundll32.exe, and then click Start
 
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