rundll error

  • Thread starter Thread starter Alisha
  • Start date Start date
A

Alisha

I am receiving a error code that I have never seen before, it reads....Error
loading C:\WINDOWS\system32\dryryolw.dll the specified module could not be
found.]=

Windows came set up on my computer and when I asked the store from where I
bought my computer they said to use the windows disk to re-install
windows...but I never got a Windows disk, and now I don't know how to correct
this problem..can you please help me??? Thank you Alisha
 
Alisha said:
I am receiving a error code that I have never seen before, it
reads....Error
loading C:\WINDOWS\system32\dryryolw.dll the specified module could not be
found.]=

Windows came set up on my computer and when I asked the store from where I
bought my computer they said to use the windows disk to re-install
windows...but I never got a Windows disk, and now I don't know how to
correct
this problem..can you please help me??? Thank you Alisha

Have you run an antivirus or antispyware scan recently on this computer? It
sounds like one of these programs found a trojan on your computer and
deleted the file.

The behavior you describe is usually what happens when an antivirus or
antispyware program identifies a file as malware, deletes the file, but
doesn't
clean up the mechanism that launches the malware at startup.

Here's a program from Microsoft that will help you stop the error messages.

AutoRuns for Windows v9.35
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

Once you've downloaded and extracted the files, run autoruns.exe.
Look on the Everything tab for an entry that lists dryryolw.dll in the Image
path
column.
Right click on that entry and select Search Online from the menu.
Odds are that you'll come up with an empty search. This pretty much confirms
that it was some type of malware that your scan deleted.
Uncheck the item.
Restart your computer. If you no longer see the error message, you can go
back
and delete the entry in Autoruns.

Just to be on the safe side, you might consider taking steps to make sure
the
system is malware free. Here's a site with general instructions on cleaning
a
computer.

Courtesy of Malke Routh, MS-MVP
http://www.elephantboycomputers.com/page2.html#Viruses_Malware

Good luck

Nepatsfan
 
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