RUNDLL and Windows Live Communications Platform problems

  • Thread starter Thread starter natalie_lost
  • Start date Start date
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natalie_lost

I'm in a desperate situation......I found a number of virus/infections on my
computer and managed to resolve the problems I was having, I managed to
delete all the virus/infections but now I'm having problems, every time I log
on I get an error message about a run.dll and when logging into Windows Live
Messenger, I manage to log in but then a message pops up advising an error
has occurred with Windows Live Communications Platform and do I want to send
an error report, then Messenger closes.......I have no idea what to.......I
am thousands of miles away from home (and my software CDs etc) and my
computer is a netbook and therefore I have no drives (CD,DVD,floppy) only USB
ports and thankfully still my internet connection. Any help would be so
highly appreciated......I really don't know what to do!
 
natalie_lost said:
I'm in a desperate situation.. I found a number of virus/infections on my
computer and managed to resolve the problems I was having, I managed to
delete all the virus/infections but now I'm having problems, every timeI log
on I get an error message about a run.dll and when logging into WindowsLive
Messenger, I manage to log in but then a message pops up advising an error
has occurred with Windows Live Communications Platform and do I want tosend
an error report, then Messenger closes.. I have no idea what to.. I
am thousands of miles away from home (and my software CDs etc) and my
computer is a netbook and therefore I have no drives (CD, DVD, floppy) only USB
ports and thankfully still my internet connection. Any help would be so
highly appreciated.. I really don't know what to do!

Download, install, update and run these scans:

Malwarebytes© Corporation
http://www.malwarebytes.org/mbam/program/mbam-setup.exe

SuperAntispyware
http://www.superantispyware.com/superantispywarefreevspro.html

Download and install Mozilla Thunderbird, or one of the other free email
clients. This can help till you can get access to the software, a CD.
drive, etc.
 
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