run time error on limited user account

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I continue to have intermittent problems when trying to use the internet on
my limited user account. I thought the problem occurred when another user
had an internet explorer window open but that doesn't seem to account for it.
Any help would be greatly appreciated.
Thanks
Cindy
 
Hi,
The Google toolbar has been causing a C++ Runtime error recently. Try
uninstalling the Google toolbar from Control Panel> add/remove programs. You
may be able to reinstall it or you may have to wait for a newer version.

See:
http://www.google.com/support/toolbar/bin/answer.py?answer=24036&topic=923

If the Goodle toolbar isn't the culprit, another BHO, toolbar or add-on may
be. If running XP SP2, try IE> Tools> Manage add-ons. Disable third-party
add-ons to see if one of them is the culprit. If not using SP2, try BHODemon
http://www.majorgeeks.com/download3550.html and/or ToolbarCop:
http://windowsxp.mvps.org/toolbarcop.htm

Hope this helps,
Don
[MS MVP- IE]
 
Hi and thanks for your help. I did remove the google toolbar but I'm still
getting the error message. I have the home edition of XP. More specifically
the error message says Microsoft Visual C++ Runtime library.
ProgramC:\Program Files\Internet Explorer\iexplore.exe

I don't know if that gives you any more ideas? When I first added the
limited user account, I had this problem. Then it stopped happening and was
working fine. Then all of a sudden, without changing anything that I know
of, it started happening again. The limited user is unable to access the
internet at all.

Thanks again,
Cindy

Don Varnau said:
Hi,
The Google toolbar has been causing a C++ Runtime error recently. Try
uninstalling the Google toolbar from Control Panel> add/remove programs. You
may be able to reinstall it or you may have to wait for a newer version.

See:
http://www.google.com/support/toolbar/bin/answer.py?answer=24036&topic=923

If the Goodle toolbar isn't the culprit, another BHO, toolbar or add-on may
be. If running XP SP2, try IE> Tools> Manage add-ons. Disable third-party
add-ons to see if one of them is the culprit. If not using SP2, try BHODemon
http://www.majorgeeks.com/download3550.html and/or ToolbarCop:
http://windowsxp.mvps.org/toolbarcop.htm

Hope this helps,
Don
[MS MVP- IE]

Cindymen said:
I continue to have intermittent problems when trying to use the internet on
my limited user account. I thought the problem occurred when another user
had an internet explorer window open but that doesn't seem to account for it.
Any help would be greatly appreciated.
Thanks
Cindy
Click to expand...
Click to expand...
 
Hi,
Any other toolbars, BHOs, add-ons? Did you try BHO Demon or Toolbar Cop?

Hope this helps,
Don
[MS MVP- IE]
 
Back
Top