run download error

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Every time I get on the computer and access the internet I get an error box that won't go away. It doesn't seem to keep me from doing anything but if I close the error box it comes right back. The box read
RUNDL
An exception occurred while trying to run "C:\WINDOWS\System32\btiein.dll,download

How do I get this box to stop showing up
 
This is most likely a Trojan file or part of a virus. I recommend a full Virus scan and use a progarm to look for adware and spyware such as WEB SWEEPER. This is not a file that should be there. If you delete the file it will most likely come back.

www.keen.com/Vince Healey

1-800-ASK-KEEN EXT 0362034
 
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