Rules Rebellion

  • Thread starter Thread starter Ed Ratledge
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Ed Ratledge

I use a bunch of rules to separate my mail by subjects and
correspondents...trouble is, the rules don't work at all
half of the time, unless I do it the hard way, by going
into Rules Wizard and using the "Run Now" feature - then
they work fine. After 33 mouse-clicks to turn 'em all on.

A second and probably related problem is that they put
things in the wrong folders....for example, I just had two
messages from one work group about a chemical system get
thrown into the folder for correspondence on a book I'm
writing, and earlier I had some chemical delivery
notifications put into the folder for my own staff, even
though (after repeated instances of this) I put exceptions
into the rule specifically denoting that those
communications shouldn't be put into that folder.

It happens whether I turn Outlook off and on, or run it
continuously.

Possibly worse, my archive function is doing exactly the
same thing, throwing messages into the wrong folders
almost at random.

Anybody have an idea what might be causing this? I went so
far as to delete all rules and create them again from
scratch, and after a couple of days they started doing the
same thing again.
 
No, the rules are in order and run perfectly if I do the
30-mouse-click chore of telling them all to "Run Now".
Trouble is, half of them don't run at all unless I do --
sent messages don't get sorted at all, and much of the
time incoming material either stays in Inbox, or it gets
put into the wrong box.

If I go to the Inbox and Run Now, the things that were
left behind are sorted normally, and if I go to those
wrong folders to Run Now, the mis-sorted items get sent to
the right places.

Could it be because I use many rules? I'd think that 28
rules wouldn't be too many for a serious business program
to handle, but that makes as much sense as my other idea,
which is that I have a poltergeist following me around....

-----Original Message-----
1) rules don't fire when outlook first starts up, so always leave outlook
open and the rules should run fine
2) it sounds like 2 or more rules apply to the same item - try rearranging
the order of the rules

are you sure archive is putting things in the wrong folder? could they be in
the wrong folder already?

--
Diane Poremsky [MVP - Outlook]
http://www.poremsky.com - http://www.cdolive.com

Expert Zone http://www.microsoft.com/windowsxp/expertzone

Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups? as_ugroup=microsoft.public.outlook.*&num=30


Ed Ratledge said:
I use a bunch of rules to separate my mail by subjects and
correspondents...trouble is, the rules don't work at all
half of the time, unless I do it the hard way, by going
into Rules Wizard and using the "Run Now" feature - then
they work fine. After 33 mouse-clicks to turn 'em all on.

A second and probably related problem is that they put
things in the wrong folders....for example, I just had two
messages from one work group about a chemical system get
thrown into the folder for correspondence on a book I'm
writing, and earlier I had some chemical delivery
notifications put into the folder for my own staff, even
though (after repeated instances of this) I put exceptions
into the rule specifically denoting that those
communications shouldn't be put into that folder.

It happens whether I turn Outlook off and on, or run it
continuously.

Possibly worse, my archive function is doing exactly the
same thing, throwing messages into the wrong folders
almost at random.

Anybody have an idea what might be causing this? I went so
far as to delete all rules and create them again from
scratch, and after a couple of days they started doing the
same thing again.


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