Rule error: "Cannot remove messages from the folder"

  • Thread starter Thread starter Rick Charnes
  • Start date Start date
R

Rick Charnes

I have a rule where I chose "delete it" in the "What do you want to do
with the message?" box. That works fine, and places my desired messages
in the Deleted folder. Today I decided to change it to "permanently
delete it". For some reason now it returns an error "Cannot remove
messages from the folder".

Any idea why Outlook can't permanently delete a message via a Rule?
Thanks.
 
I have recently updated XP (11/03) with the latest Critical Updates and
started getting the same error message from various rules that delete or
move messages. Many of these are rules that have worked for months and have
not changed. Also, I have not added new rules for a month or so. So, the
change in Outlook's (2000) behavior is surprising.

Yahoo Groups has a Microsoft Office group that has several messages from
people experiencing the problem. But as yet, no one has a definitive answer.

In some cases there is a problem that occurs when one does not use "stop
processing more rules." In this case one rule may move the message. A later
rule may also attempt to move the message and as it is already gone the
second or later rules fail.

Please post if you find more information.
Alan C
 
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