rPing General Failure

  • Thread starter Thread starter Tim
  • Start date Start date
T

Tim

I'm having some issues with acquiring an IP address via DHCP. When I
statically set the address and try to ping anything I get General Failure as
a result each time. This is the case when I ping 127.0.0.1 as well. I tried
using a USB wireless card instead with the same results which is why I do not
believe it is a hardware problem.

I have restarted in safe mode with networking which provides the same
result. I've checked for any software firewalls that the user may have
installed but found nothing. It is a Sony VAIO, so I can't rule out the Sony
hid one somewhere and I just can't find it.

The machine is running Windows Vista Home Premium. When in the network and
sharing center, there is a link between 'This computer' and (when the address
is not static - unidentified network or when static - Network 2) but the next
link has a red x through it. When I tell it to diagnose the problem it
responds with "There might be a problem with one or more network adapters on
this computer" and reccommends that I try to use wireless instead. Since
wireless has the same problem, I'm at a loss.

I've contacted Sony support and I would like those 40 minutes of my life
back. If anybody has any ideas, they would be greatly appreciated.
 
It could be incompatible issue. Have you tried some update? Or this search
result may help.

Vista incompatible issuesVista Incompatible issues. 1. Some switches or
routers may not compatible with Vista – Solutions: upgrade the firmware,
disable the IPv6, re-configure the ...
www.chicagotech.net/vista/vistacompatible.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
 
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