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Guest
Hi! Can someone please help me.....? I get this message NT athourity system Remote procedure called RPC then it completely shuts my computer off. How do i fix this problem? Thank-You! Donna........
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Ken Blake, MVP
In
You have the MSBlaster worm. To remove it, do the following:
The following instructions are in three parts
1. Stop it from running
2. Remove it from your system
3. Make sure it doesn't come back
Before beginning, if you have an always-on internet connection,
it's a good idea to disconnect it.
1. Stop it from running
Press Ctrl-Alt-Delete to bring up the Task Manager, then on the
Processes tab, click msblast.exe and then "End process." Reply
"Yes" to the warning message that comes up.
This stops the worm from running, so your system will not shut
down. However, it doesn't remove it, and if that's all you do, it
will start up again the next time you boot.
***
2. Remove it from your system
a. Start the registry editor program, regedit, by going to Start
| Run, and typing REGEDIT
Navigate to HKEY_Local_Machine\Software\Microsoft\Windows\Current
Version\Run by clicking the plus signs next to each of the
folders in the left hand pane. When you get to the last of them,
Run, click the word Run itself.
Find an entry called "Windows Auto Update" on the right side.
Right-click it and delete it.
b. Do a Windows search for msblast, and delete all files found.
The worm is now gone, and won't start again the next time you
boot. But if that's all you do, you can get reinfected just as
you did the first time.
***
3. Make sure it doesn't come back
a. Make sure you're running a firewall that prevents worms like
this from getting in. You can enable the built-in Windows XP
firewall, or download and install another one such as the free
version of ZoneAlarm. To enable the built-in firewall, go to
Control Panel, double-click Networking and Internet Connections,
then click Network Connections. Right-click your connection, then
click Properties, and on the Advanced tab, click the option
"Protect my computer and network..."
b. If you've disconnected your internet connection, reconnect it.
Download and install the Microsoft patch at
http://www.microsoft.com/downloads/...8b-fe98-493f-ad76-bf673a38b4cf&displaylang=en
That will remove the vulnerability that the worm exploits.
c. Be sure you are running an anti-virus program, and that you
regularly download the latest updated virus definitions.
Donna........Donna said:Hi! Can someone please help me.....? I get this message NT athourity
system Remote procedure called RPC then it completely shuts my
computer off. How do i fix this problem? Thank-You!
You have the MSBlaster worm. To remove it, do the following:
The following instructions are in three parts
1. Stop it from running
2. Remove it from your system
3. Make sure it doesn't come back
Before beginning, if you have an always-on internet connection,
it's a good idea to disconnect it.
1. Stop it from running
Press Ctrl-Alt-Delete to bring up the Task Manager, then on the
Processes tab, click msblast.exe and then "End process." Reply
"Yes" to the warning message that comes up.
This stops the worm from running, so your system will not shut
down. However, it doesn't remove it, and if that's all you do, it
will start up again the next time you boot.
***
2. Remove it from your system
a. Start the registry editor program, regedit, by going to Start
| Run, and typing REGEDIT
Navigate to HKEY_Local_Machine\Software\Microsoft\Windows\Current
Version\Run by clicking the plus signs next to each of the
folders in the left hand pane. When you get to the last of them,
Run, click the word Run itself.
Find an entry called "Windows Auto Update" on the right side.
Right-click it and delete it.
b. Do a Windows search for msblast, and delete all files found.
The worm is now gone, and won't start again the next time you
boot. But if that's all you do, you can get reinfected just as
you did the first time.
***
3. Make sure it doesn't come back
a. Make sure you're running a firewall that prevents worms like
this from getting in. You can enable the built-in Windows XP
firewall, or download and install another one such as the free
version of ZoneAlarm. To enable the built-in firewall, go to
Control Panel, double-click Networking and Internet Connections,
then click Network Connections. Right-click your connection, then
click Properties, and on the Advanced tab, click the option
"Protect my computer and network..."
b. If you've disconnected your internet connection, reconnect it.
Download and install the Microsoft patch at
http://www.microsoft.com/downloads/...8b-fe98-493f-ad76-bf673a38b4cf&displaylang=en
That will remove the vulnerability that the worm exploits.
c. Be sure you are running an anti-virus program, and that you
regularly download the latest updated virus definitions.
R
Ron Martell
Donna said:Hi! Can someone please help me.....? I get this message NT athourity system Remote procedure called RPC then it completely shuts my computer off. How do i fix this problem? Thank-You! Donna........
Your computer has been infected by the Blaster virus/worm.
1. Get the Blaster removal script from MVP Kelly Theriot's web site:
http://www.kellys-korner-xp.com/regs_edits/msblast.vbs
2. Get the Microsoft patch from
http://support.microsoft.com/default.aspx?scid=kb;en-us;823980#WinXP
If possible do the first two steps on an uninfected computer and copy
the downloaded files to a 3.5 inch diskette (they will both fit on the
same 1.44 mb diskette) or burn them to a CD
3. Disconnect from the Internet. Unplug Cable/DSL modem if you have
one. That prevents reinfection during the time interval between
running the script and the completion of the patch installation.
4. Run the script.
5. Install the patch.
6. Activate the Internet Connection Firewall in Windows XP
7. Reconnect to the Internet. Update your antivirus software and do
a complete scan.
8. Go to the Windows Update and get all repeat all of the critical
updates for your computer.
Good luck
Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca
"The reason computer chips are so small is computers don't eat much."
B
Bruce Chambers
Greetings --
If you connected the PC to the Internet without having first
installed the KB824146 Hotfix, without having first installed an
antivirus application with current virus definition files, and before
enabling a firewall, you're very likely to get infected from any of
the thousands of PCs on the Internet that are constantly broadcasting
the Blaster and/or Welchia worms. It only takes a few seconds of
exposure.
To stay on-line long enough to get the necessary updates, patches,
and removal tools, click Start > Run, and enter "shutdown -a" when the
next RPC countdown begins. This will abort the shut down. Also, make
sure you've enabled a firewall before starting, to preclude any more
intrusions while getting the updates/patches/tools.
Microsoft Security Bulletin MS03-39
http://support.microsoft.com/?kbid=824146
What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp
W32.Blaster.Worm a.k.a. W32/Lovesan.Worm
http://www.symantec.com/avcenter/venc/data/w32.blaster.worm.html
W32.Blaster.Worm Removal Tool
http://www.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html
W32.Welchia.Worm a.k.a. W32/Nachi.Worm
http://securityresponse.symantec.com/avcenter/venc/data/w32.welchia.worm.html
W32.Welchia.Worm Removal Tool
http://www.symantec.com/avcenter/venc/data/w32.welchia.worm.removal.tool.html
McAfee AVERT Stinger
http://us.mcafee.com/virusInfo/default.asp?id=stinger
Bruce Chambers
--
Help us help you:
You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
computer off. How do i fix this problem? Thank-You! Donna........
If you connected the PC to the Internet without having first
installed the KB824146 Hotfix, without having first installed an
antivirus application with current virus definition files, and before
enabling a firewall, you're very likely to get infected from any of
the thousands of PCs on the Internet that are constantly broadcasting
the Blaster and/or Welchia worms. It only takes a few seconds of
exposure.
To stay on-line long enough to get the necessary updates, patches,
and removal tools, click Start > Run, and enter "shutdown -a" when the
next RPC countdown begins. This will abort the shut down. Also, make
sure you've enabled a firewall before starting, to preclude any more
intrusions while getting the updates/patches/tools.
Microsoft Security Bulletin MS03-39
http://support.microsoft.com/?kbid=824146
What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp
W32.Blaster.Worm a.k.a. W32/Lovesan.Worm
http://www.symantec.com/avcenter/venc/data/w32.blaster.worm.html
W32.Blaster.Worm Removal Tool
http://www.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html
W32.Welchia.Worm a.k.a. W32/Nachi.Worm
http://securityresponse.symantec.com/avcenter/venc/data/w32.welchia.worm.html
W32.Welchia.Worm Removal Tool
http://www.symantec.com/avcenter/venc/data/w32.welchia.worm.removal.tool.html
McAfee AVERT Stinger
http://us.mcafee.com/virusInfo/default.asp?id=stinger
Bruce Chambers
--
Help us help you:
You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
system Remote procedure called RPC then it completely shuts myDonna said:Hi! Can someone please help me.....? I get this message NT athourity
computer off. How do i fix this problem? Thank-You! Donna........