RPC service unavailable on Laptops

  • Thread starter Thread starter Matthew Kaess
  • Start date Start date
M

Matthew Kaess

I have a few XP Pro laptops that have joined our domain
but I cannot access any of the RPC services. The computer
browser, server and workstation services are running and
file & print sharing is turned on. I am at a complete
loss here and have no remote access to these machines.
 
Probably a simplistic question but is the RPC service
enabled and auto started on the laptops (even though this
is started usually by default)?

colin
 
Those settings are exactly the same as my workstation and
it still doesn't work. The services are not throwing any
errors and restart fine. This only affects the Sony
laptops. I have one Dell Inspirion 8000 that works fine.
 
Good question - but yes - it is started.
-----Original Message-----
Probably a simplistic question but is the RPC service
enabled and auto started on the laptops (even though this
is started usually by default)?

colin
.
Click to expand...
 
Correction - I also have one Dell Latitude that I cannot
connect to. The common denominator is that they are all
laptops...
 
Did any of the laptops come with a firewall installed, or is the Internet
Connection Firewall enabled? For the Internet Connection Firewall, look in
the Network Connections control panel and see if there is a little lock icon
on the network adapter you are using to connect.
 
The ICF is not enabled.

When I do a netstat -an it says it's listening on port
135. But when I try to connect to that port via telnet -
it can't connect to that port.
 
That is a classic sign that there is a firewall installed. Some of the
bigger antivirus makers, notably McAfee and Norton and possibly others, are
offering firewalls with their antivirus premium product or suites as a value
add type of thing. The new laptops may have come with a trial version of
that software, so you may have a firewall on your machine even if you don't
realize it. Can you ping the computers in question? Check around a little
in the user interface for the antivirus on those computers and see if you
see something that makes a reference to a firewall.
 
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