rpc failure

  • Thread starter Thread starter alex
  • Start date Start date
A

alex

wen i on internet after a couple of mins an errpr mess
comes on saying my system is going to shutdown and restart
because of a remote procedure call (RPC) failure. Please
advise as this is really annoying
 
I am getting this message today also. I downloaded the
MSN Messenger 6.0 recently. Do you guys have that in
common as well?

It says it is initiated by NT Authority/System. "RPC
service terminated unexpectedly."
 
alex said:
wen i on internet after a couple of mins an errpr mess
comes on saying my system is going to shutdown and restart
because of a remote procedure call (RPC) failure. Please
advise as this is really annoying
Click to expand...

This is caused by a new and rapidly spreading virus.

To clear up the "NT Authority\System" and RPC call errors:

1. Go to http://support.microsoft.com/?kbid=823980 and download the
security patch. If at all possible do this on a clean machine and
copy the patch to a 3.5 inch diskette.

2. Boot the infected machine into Safe Mode. Insert the 3.5 inch
diskette with the patch on it and run it. Do not reboot yet.

3. Use Start - Run - MSCONFIG and go to the Startup tab. Locate the
entry for MSBLAST.EXE and clear the checkbox for it.

4. Use Start - Search and check all your hard drives for the file
MSBLAST.EXE and delete all copies of it.

5. Shut down and restart the computer normally.

6. Immediately do an update of your antivirus software and when the
updates are installed do a complete virus scan of your hard drive. So
far Symantec/Norton, Trend Micro (PC-Cillin) and Sophos seems to be
the only major companies with an update for this specific virus (4:30
p.m. PDT 11 Aug 2003) but the others will undoubtedly follow within 24
hours.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."
 
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