RPC failure with EVENT ID 7031

[Guest]

My system boots, but immediately after loggin in, the shutdown window pops open with a 60 sec timer. It states there is a RPC failure. Sure enough the service does not start. I start a command prompt and issue: shutdown -a

I look in services and see the RPC service is not started. When I try to start it, it logs a 7031 in the System event log and pops open a 60 second shutdown window.

Anyone have any idea on how to repair this?

Service Pack 1, XP Pro

thanks

 

[John Chin [MSFT]]

Please go to Windows Update and download Critical Updates

Thanks

This posting is provided "AS IS" with no warranties, and confers no rights

My system boots, but immediately after loggin in, the shutdown window pops

open with a 60 sec timer. It states there is a RPC failure. Sure enough the
service does not start. I start a command prompt and issue: shutdown -a

I look in services and see the RPC service is not started. When I try to

start it, it logs a 7031 in the System event log and pops open a 60 second
shutdown window.

 

[Guest]

Okay, but the chicken-in-the-egg deal...

I cannot start RPC, so I cannot get on the net so I cannot update critical updates.

If you know of one or more in particular, I can download them and install them...I hope.

thanks
--tmac

----- John Chin [MSFT] wrote: -----

Please go to Windows Update and download Critical Updates

Thanks

This posting is provided "AS IS" with no warranties, and confers no rights

My system boots, but immediately after loggin in, the shutdown window pops

open with a 60 sec timer. It states there is a RPC failure. Sure enough the
service does not start. I start a command prompt and issue: shutdown -astart it, it logs a 7031 in the System event log and pops open a 60 second
shutdown window.

 

[Chris Lanier]

You have got a virus, removal info at...
http://www.kellys-korner-xp.com/xp_qr.htm#rpc

More info about the worm:
http://www.microsoft.com/security/incident/blast.asp

More info about the worm:
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html

My system boots, but immediately after loggin in, the shutdown window pops

open with a 60 sec timer. It states there is a RPC failure. Sure enough the
service does not start. I start a command prompt and issue: shutdown -a

I look in services and see the RPC service is not started. When I try to

start it, it logs a 7031 in the System event log and pops open a 60 second
shutdown window.

 

[Bruce Chambers]

Greetings --

If you've connected the PC to the Internet without having first
enabling a firewall, without having first installed an antivirus
application with current virus definition files, and/or before
installing the KB824146 Hotfix, you're very likely to have been
infected from any of the thousands of PCs on the Internet that are
constantly broadcasting the Blaster and/or Welchia worms. It only
takes a few seconds of exposure.

To stay on-line long enough to get the necessary updates, patches,
and removal tools, click Start > Run, and enter "shutdown -a" when the
next RPC countdown begins. This will abort the shut down. Also, make
sure you've enabled a firewall before starting, to preclude any more
intrusions while getting the updates/patches/tools.

Microsoft Security Bulletin MS03-39
http://support.microsoft.com/?kbid=824146

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp

W32.Blaster.Worm a.k.a. W32/Lovesan.Worm
http://www.symantec.com/avcenter/venc/data/w32.blaster.worm.html

W32.Blaster.Worm Removal Tool
http://www.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html

W32.Welchia.Worm a.k.a. W32/Nachi.Worm
http://securityresponse.symantec.com/avcenter/venc/data/w32.welchia.worm.html

W32.Welchia.Worm Removal Tool
http://www.symantec.com/avcenter/venc/data/w32.welchia.worm.removal.tool.html

McAfee AVERT Stinger
http://us.mcafee.com/virusInfo/default.asp?id=stinger


Bruce Chambers

--
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having both at once. -- RAH

My system boots, but immediately after loggin in, the shutdown

window pops open with a 60 sec timer. It states there is a RPC
failure. Sure enough the service does not start. I start a command
prompt and issue: shutdown -a

I look in services and see the RPC service is not started. When I

try to start it, it logs a 7031 in the System event log and pops open
a 60 second shutdown window.