roxio easy media creator 7

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puppytina

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puppytina I am having a bad problem with this. Had this before & had my
computer fixed & had to re-install a lot of things. Tried to re-install
creator 7 & it shut down my cd & dvd recording drives.
Went on-line to roxio & tried everything they said to do. Now I have roxio
still on my computer & keep getting messages that my cd & dvd drives are
disabled!! They had me go in & remove a string & now it won't do anything.
They had me move it from add/remove & it's still on my computer & I keep
getting the same messeges!! Roxio said to re-install it, but it won't even do
that. can anyone give me an idea as to what I can do? If I upgrade to roxio
9, will it take off the creator 7?
 
This is probably related to your problem:

http://support.microsoft.com/kb/314060

"You can no longer access the CD drive or the DVD drive, or you receive an
error message after you remove a CD recording program or a DVD recording
program in Windows XP: "error code 31""

(you may get error codes 19, 32,39, or 41 instead of 31).

Does the stuff above relate to what Roxio support suggested? It may not be
enough to fix a problem related to EMC7, as it makes more changes in the
Windows registry than the above covers.

You may also want to try the tool available here:

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

It may allow you to clean things up to the point where you can re-install
Creator 7 again, and then uninstall it normally.

Good luck. About 6 or 7 years ago I applied an update to a version of Easy
CD Creator. It broke the functionality of the CD drives. I had to manually
get rid of a lot of stuff from the Windows registry before I could properly
install a later version.
 
Bob Knowlden said:
This is probably related to your problem:
Click to expand...

LOL, I was just a little too anxious; I think I could have used those
links about an hour ago!

I'm all set now, but I'll relate this for posterity anyway since it's
timely:
I installed a DivX player, converter & recorder earlier, didn't care
for them or some of the things they took over on me so I decided to
uninstall them. The uninstall went fine but upon a Restart, I first had
no CD/DVD drive, and then got a blue screen about windows stopped the
system to prevent damage and if I only saw that message once, don't
worry about it but if I saw it repeatedly my hardware had problems.
Restarted, still no CD/DVD drive available, and got the message again.
Then the message started coming during the boot. Well, I got the
message three times in a row, so booted to Safe Mode and continued to
get it.
I had left a bootable CD in the drive though, so each time it booted
I was getting the "Press a key to boot from CD ..." message; the CD/DVD
drive didn't seem to be very dead at that point! So I pressed the key
to boot from the CD. And it started up just fine. So I re-imaged the
drive to a few hours earlier than the DivX install, and all has been
fine since. So the moral is, don't always believe messages about
hardware problems; it was not a hardware problem although I have no idea
what th e problem WAS in reality. Well, and also that drive images are
worth their weight in gold too, I guess. Instead or hours, it took 16
minutes to put a recent image back onto the drive. I luv my Ghost<g>.

Again, thanks for the links; they're keepers.

HTH,

Twayne
 
--
puppytina


Bob Knowlden said:
This is probably related to your problem:

http://support.microsoft.com/kb/314060

"You can no longer access the CD drive or the DVD drive, or you receive an
error message after you remove a CD recording program or a DVD recording
program in Windows XP: "error code 31""

(you may get error codes 19, 32,39, or 41 instead of 31).

Does the stuff above relate to what Roxio support suggested? It may not be
enough to fix a problem related to EMC7, as it makes more changes in the
Windows registry than the above covers.

You may also want to try the tool available here:

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

It may allow you to clean things up to the point where you can re-install
Creator 7 again, and then uninstall it normally.

Good luck. About 6 or 7 years ago I applied an update to a version of Easy
CD Creator. It broke the functionality of the CD drives. I had to manually
get rid of a lot of stuff from the Windows registry before I could properly
install a later version.



sorry, I didn't get any numbers in my error codes. It just says cd/dvd has been disabled. can use them.but not to burn on them. thanks for your help. may try your link tomorrow. pupputina
Click to expand...
 
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