Ron re: xp reboots when clicking ftp links

  • Thread starter Thread starter Debz
  • Start date Start date
D

Debz

Thank you so much for your reply Ron... I apologise for
the double post it wasn't intentional... I did what you
said and here is the stop message at the blue screen:

[Driver_IRQL_Not_Less_Or_Equal
Check to make sure any new hardware or software is
properly installed, ask you hardware or software
manufacturer for any windows updates you might need.
If problems continue remove any new software or hardware.
Disable BIOS memory options such as caching or shadowing.

Technical Info:
Stop: 0x000000D1 )0xf48B5361, 0x00000002, 0x00000000,
0xF9F2EFIA)
Netpeeker.sys - address F9F2EFIA base at F9F2C000,
Datestamp 3DBE15CC
Begining dump of physical memory
physical memory dump complete.]

I have not installed any new hardware I have installed a
few older pc games and share freeware programs recently
but I've since uninstalled most of it. This problem is a
recent development. The computer is only 18 months old
and I think most of my programmes: IE, Nortons AntiVirus
and OE for instance are up to date. I know my way around
most programs but when it come to the inner workings of
computers I'm not too good.

Hope you can help.
Thanks
Debz
 
Hi Deb,

Possible causes include an unsigned driver, a disk utility (like a third
party defragger - think Norton's here), or even an updated antivirus
program. Even uninstalling the program that caused it might leave something
behind. If you run System Restore, can you go back to one from before you
installed these extras?

Otherwise, you will need to do some diagnostics:

How to Troubleshoot By Using the Msconfig Utility in Windows XP [Q310560]
http://support.microsoft.com/?kbid=310560

HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
http://support.microsoft.com/?kbid=316434

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone



Debz said:
Thank you so much for your reply Ron... I apologise for
the double post it wasn't intentional... I did what you
said and here is the stop message at the blue screen:

[Driver_IRQL_Not_Less_Or_Equal
Check to make sure any new hardware or software is
properly installed, ask you hardware or software
manufacturer for any windows updates you might need.
If problems continue remove any new software or hardware.
Disable BIOS memory options such as caching or shadowing.

Technical Info:
Stop: 0x000000D1 )0xf48B5361, 0x00000002, 0x00000000,
0xF9F2EFIA)
Netpeeker.sys - address F9F2EFIA base at F9F2C000,
Datestamp 3DBE15CC
Begining dump of physical memory
physical memory dump complete.]

I have not installed any new hardware I have installed a
few older pc games and share freeware programs recently
but I've since uninstalled most of it. This problem is a
recent development. The computer is only 18 months old
and I think most of my programmes: IE, Nortons AntiVirus
and OE for instance are up to date. I know my way around
most programs but when it come to the inner workings of
computers I'm not too good.

Hope you can help.
Thanks
Debz
See my reply to your message regarding this problem, which you posted
18 minutes prior to this message.

Please allow at least 24 hours for replies to come in to your
requests. The volunteers who provide the answers on these newsgroups
are located all over the world and most of us are only available for a
limited portion of each day. And that portion varies, of course,
depending on many circumstances and also on the local time zone where
we live.


Ron Martell Duncan B.C. Canada
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