Romote within Domain

  • Thread starter Thread starter Cindy
  • Start date Start date
C

Cindy

Hi -
We currently use "Offer Assistance" within our Domain. My questions today
is ... Is it possible to remote without having the user accept? --- We
often try to complete work requests while staff is at lunch or break - if we
do not catch them before they leave, we are unable to connect. We sometimes
fall back on RDC, but then if they have files open we force everything
closed.??? Not a popular option.
Any reg setting that can automatically allow us in???

Thanks in advance for any help or ideas you might have!!!
 
Thanks for your reply!!! I was hoping there was a work around... but we
will continue to use it how we are now!
 
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