C
Cindy
Hi -
We currently use "Offer Assistance" within our Domain. My questions today
is ... Is it possible to remote without having the user accept? --- We
often try to complete work requests while staff is at lunch or break - if we
do not catch them before they leave, we are unable to connect. We sometimes
fall back on RDC, but then if they have files open we force everything
closed.??? Not a popular option.
Any reg setting that can automatically allow us in???
Thanks in advance for any help or ideas you might have!!!
We currently use "Offer Assistance" within our Domain. My questions today
is ... Is it possible to remote without having the user accept? --- We
often try to complete work requests while staff is at lunch or break - if we
do not catch them before they leave, we are unable to connect. We sometimes
fall back on RDC, but then if they have files open we force everything
closed.??? Not a popular option.
Any reg setting that can automatically allow us in???
Thanks in advance for any help or ideas you might have!!!