Hi Frustrated,
Step 2 only applies for the Installation of Express 3.54 itself.
Therefore, you can safely skip step 2 and continue to step 3.
--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S.
http://mvp.support.microsoft.com
Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
Frustrated Wrote:
=================
| "Jimmy S." wrote:
|
|| Hi Frustrated,
||
|| This issue occurs on some systems depending on the system configuration and privileges
|| set for the user. Listed below are some common causes of this error message:
||
||
|| 1.. The user does not have administrative privileges on the machine.
|| This pertains to Windows NT, 2000, or XP machines.
||
|| 2.. The ALLUSERS property is not set appropriately for the IsScript.msi file.
|| This is only true for the Installation of Express 3.54 itself. Express 3.54 setup
|| is based on InstallScript, leading to this error message.
||
|| 3.. Permissions are not set appropriately on the Installer folder in the Windows folder.
||
|| 4.. An older version of InstallShield Express 3.x is installed on the machine, and
|| the older version fails to uninstall properly. This usually happens when upgrading
|| Express from an older version to a newer one.
||
|| 5.. Multiple instances of files Msiexec.exe or IDriver.exe may be running in the memory.
||
|| 6.. Windows Installer Service may not be properly installed or configured on the machine.
||
|| 7.. The setup is trying to remove a file that is locked on the machine. This issue generally
|| occurs when setup is being removed using the Remove option of the Add Remove
|| Programs applet on Windows XP, 2000, or ME.
||
|| RESOLUTION:
||
|| To solve this issue use the solutions outlined in this article:
||
http://support.installshield.com/kb/view.asp?pcode=ALL&articleid=Q107094
||
|| If you the same error continues this article has 12 additional solutions:
||
http://support.installshield.com/kb/view.asp?articleid=Q107070
||
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S.
http://mvp.support.microsoft.com
||
|| Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
|| MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
||
|| Frustrated Wrote:
|| =================
||| Hi Jimmy
|||
||| Tried what you suggested but unfortunately I got this message when I tried
||| to install the game whilst in safe mode '1607:Unable to Install Shield
||| Scripting Runtime.' Any other suggestions please? Thanks.
|||
||| Phil
|||
||| "Jimmy S." wrote:
|||
|||| Hi Frustrated,
||||
|||| Let's try a couple of things to get Total War installed for you:
||||
|||| 1. Startup your system in SAFE MODE by pressing F8 repeatedly
|||| while your system is booting up after you've shut down your system
||||
|||| 2. Log in with an account you've created as a "Computer Administrator"
|||| account that you'll use to play the game, but don't use a Limited account.
||||
|||| --
|||| Cheers, * Windows XP MVP Shell / User*
|||| Jimmy S.
http://mvp.support.microsoft.com
||||
|||| Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
|||| MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
|||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||| _________________________________________________________
||||
||||
||||
||||
||||
|||| Frustrated Wrote:
|||| =================
||||| I get the following message when I try to re-install the game '_is10.tmp. has
||||| encountered a problem and needs to close'. Any ideas please? Rebooting
||||| doesn't work and all previous traces of the game, as far as search is
||||| concerned, have been removed.
||
||
|| Hi Jimmy
|
| When I go to programs and look up InstallShield I cannot find Isscrpt.msi,
| which means I cannot follow the solutions offered. Can you help with this
| please?
|
| Regards, Phil
