Roaming profiles not unloading - leaving userclass.dat

[Iain]

Haveing problems with users profiles not unloading
properly, only way round is to reboot server, which is a
pain.

There are files left on the server after you delte user
profile off the server. The path points to C:\documents
and Settings\temp.domain\local settings\Application
data\Microsoft\Windows. The 2 files are userclass.dat and
userclass.log.

Says cannot delete as there is a sharing violation,
anyone any ideas about deleting this file without
rebooting the server.

 

[Bill Peele [MS]]

--------------------

From: "Iain" <[email protected]>
Subject: Roaming profiles not unloading - leaving userclass.dat
Date: Fri, 12 Mar 2004 05:13:50 -0800
Newsgroups: microsoft.public.win2000.termserv.apps

Haveing problems with users profiles not unloading
properly, only way round is to reboot server, which is a
pain.

There are files left on the server after you delte user
profile off the server. The path points to C:\documents
and Settings\temp.domain\local settings\Application
data\Microsoft\Windows. The 2 files are userclass.dat and
userclass.log.

Says cannot delete as there is a sharing violation,
anyone any ideas about deleting this file without
rebooting the server.

---

Iain,

Take a look at the following article to see if it helps.

837115 - Troubleshooting profile unload issues
http://support.microsoft.com/default.aspx?scid=kb;[LN];837115

Bill Peele
Microsoft Enterprise Support

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[jakubherman]

problem is that userclass.dat is locked by system.exe, killing the handle will cause server to BSoD.

solution is in regedit go to HKEY_USERS, find the user's SID (PSGETSID from sysinternals) and unload the hive - this will free up the locked profile and allow deleting the profile.

(UPHClean utility does not help here, issue exist on server with UPHClean installed)