rnaapp problem

  • Thread starter Thread starter Ron
  • Start date Start date
R

Ron

Hello, group,

I don't know if I'm in the right group or not, so if I'm
not, I hope someone will redirect me.

When I boot up my computer a file called rnaapp
automatically appears in the box that pops up when I hit
cntrl-alt-delete one time. This is the box that shows what
programs are running.

I think this rnaapp file has something to do with IE
running in the background. When I try to log onto the
Internet, I get a screen that says Page Cannot be
Displayed, as though I'm trying to log on to the Net
twice.

I need to reset something so that rnaapp does not
automatically run on boot-up. Am I making sense? Can
anyone give me a clue?

Thank you,

Ron
 
Hi Ron :-)
Hello, group,

I don't know if I'm in the right group or not, so if I'm
not, I hope someone will redirect me.

When I boot up my computer a file called rnaapp
automatically appears in the box that pops up when I hit
cntrl-alt-delete one time. This is the box that shows what
programs are running.

I think this rnaapp file has something to do with IE
running in the background. When I try to log onto the
Internet, I get a screen that says Page Cannot be
Displayed, as though I'm trying to log on to the Net
twice.

I need to reset something so that rnaapp does not
automatically run on boot-up. Am I making sense? Can
anyone give me a clue?
Click to expand...

It is used for Dial-up internet. You did not mention the version of Windows
you are using, but, here is some information on this error that might help.

RNAAPP Errors and Fixes
http://www.modemhelp.net/dunerror/dunerrorcodes.shtml

"RNAAPP caused an invalid page fault in RNAAPP.EXE"
http://www.cinet.net/support/kb/tech/tech18.html

Error Message: Rnaapp Caused an Invalid Page Fault on Rnaapp.exe
http://frontpage.erie.net/xtreme/q172505.htm

If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.


Hope this helps

Jan :)
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Thanks for trying to help. None of those error messages
relates to my problem. Again, the rnaapp is already active
when I boot up, and if I try to connect to the Net, I get
a screen that says, at the top, "Page cannot be
displayed." It's not what you'd call a traditional error
message. I just need a way to boot up my computer without
rnaapp loading. Any other ideas?

Thanks again,

Ron
 
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