Hi elfsanpixies,
Let's try some basic troubleshooting. If the problem still persists
please post back and we'll try some more steps. Good luck!
1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using:
http://new.jtsoft2001.com/windows/startup.php
You can lookup what a program does before you disable it here:
http://www.sysinfo.org/startuplist.php
2. Run a virus scan at:
http://housecall.antivirus.com Afterwards
Download & Run Spybot from:
http://security.kolla.de to find any
Trojans, Adware, or Spyware which could clog up your system.
3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.
4. Go to the Windows Update site for everything under Critical and
Recommended:
http://windowsupdate.microsoft.com Some games
require a patch:
http://www.avault.com/pcrl/patches_list.asp?letter=a
5. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at:
http://mvps.org/nibblesnbits/Video.html
--
Cheers, Windows XP MVP Shell / User
Jimmy S.
http://mvp.support.microsoft.com
Game FAQs:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite:
http://nibblesnbits.tk or Call / Contact
MS Support at:
http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
| tried update an reinstalling but same thing keeps happening but now i get
| error message saying ron has enountered a problem dont know what else to do
| please help
|
| "elfsanpixies" wrote:
|
| > hi my problem is that when i start a game on the internet it just dissappars
| > from screen and i get box up to send error report???? i can get into the
| > rooms but never into a game im on win xp recently upgraded from 98 (it worked
| > perfect on 98)
| > can someone please help its driving me mad