Hi SW,
The next step would be to swap out the graphics
card and test it in another PC to see if the problem
follows the card or not..
--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S.
http://mvp.support.microsoft.com
Visit my MSN Games and Windows Gaming Help Site:
www.msce.mvps.org
MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
SW Wrote:
=================
| Hi again Jimmy,
|
| I have done everything at least twice and have been to all the product sites
| with no luck, you have been the most helpfull so far. I can't believe I have
| such an unusual problem. I'm not looking for rocket science here... I can
| usually find a logical solution to most problems, but not this time. Do you
| have any ideas on potential hardware problems.
| Thank again for any help...
|
| "Jimmy S." wrote:
|
|| Hi SW,
||
|| If you go through troubleshooting steps again, to cover
|| any steps which you may have missed, and continue to
|| the DirectX Diagnostics, then we are most likely facing
|| a hardware issue involving your video hardware..
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S.
http://mvp.support.microsoft.com
||
|| Visit my MSN Games and Windows Gaming Help Site:
www.msce.mvps.org
|| MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
|| SW Wrote:
|| =================
||| Hi Jimmy,
|||
||| Thanks for the very good detailed response, but I still have the same
||| problem after following your instructions.
|||
||| Before trying something else I wanted to let you know about a problem I saw
||| using DXDIAG. Everything looks like fine and the Directx features are all
||| enabled, but when I run the test for Direct3D I get mixed results as
||| follows....
|||
||| Direct3D 7 test - The spinning box is distorted, looks like flashing
||| triangles coming from the box.
||| Direct3D 8 test - Appears fine.
||| Direct3D 9 test - Very distorted like test 7, but it goes a lot faster with
||| more flashing video.
|||
||| Does this mean anything or give any more clues????
|||
||| Thanks again for any help.
||| SW
|||
|||
|||
||| "Jimmy S." wrote:
|||
|||| Hi SW,
||||
|||| Lets try updating those drivers again using this method...
||||
|||| Updating video card drivers can solve most gaming issues. Here's some
|||| simple abc's to always keep in mind. a. Shut off download accelerators,
|||| firewalls and antivirus programs when downloading or installing updates;
|||| b. Check for game patches:
www.avault.com/pcrl/patches_list.asp?letter=a
|||| c. Make sure you meet the game's minimum video and system requirements;
|||| d. Check for known issues with your video card at the game's web site.
||||
|||| 1. Before you update your drivers, I recommend that you update DirectX
|||| from:
http://www.microsoft.com/windows/directx/default.aspx
||||
|||| Here are the steps I recommend you use to update your driver. If you've
|||| never done this before I recommend you also look over the Installation hints
|||| and Release Notes both of which are linked to from their download page.
||||
|||| 2. Download the latest drivers from:
www.nvidia.com/content/drivers/drivers.asp
||||
|||| 3. Save the .exe driver in My Documents\My Drivers\nVidia
||||
|||| 4. Restart the computer in Safe Mode by pressing the F8 key
|||| about once every second as it's rebooting to pick Safe Mode.
||||
|||| 5. Click Start / (settings) Control Panel / System / Hardware
|||| Device Manager / expand +Display Adapters / right click on
|||| the adapter, pick "Uninstall", and click No if asked to reboot.
||||
|||| 6. Use Control Panel / Add-Remove programs to uninstall the
|||| previous driver (exe)software which may have been installed.
||||
|||| 7. Restart the computer in Safe Mode by pressing the F8 key
|||| about once every second as it's rebooting to pick Safe Mode.
||||
|||| 8. If Windows prompts you to install the adapter, click "Cancel".
||||
|||| 9. Double click the nVidia driver we saved to My Documents\My
|||| Drivers\nVidia folder in step 3 to install.it. If it complains about
|||| Windows Logo Certification just click "Continue". This is normal.
||||
|||| 10. After you reboot, go to Control Panel / Display / Settings and
|||| choose 32 bit Color Quality, and 800x600 or higher Resolution.
||||
|||| TROUBLESHOOTING:
||||
|||| Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
|||| Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
|||| If any of the Display options are Disabled and you cannot Enable them,
|||| your most likely solution would be to update your Chipset Drivers as per
|||| my website:
http://www3.sympatico.ca/nibblesnbits/Video.html#v11
||||
|||| Your program might not support dual monitors, or "dual head" video cards
|||| You can disable the extra video output in your display properties control
|||| panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.
||||
|||| Along with your Video card, Sound Cards, Motherboard Chipsets,
|||| and Video Monitors may also require updated drivers. Even your
|||| motherboard's BIOS may need to be updated for compatibility with
|||| your Video card. These steps are listed at:
http://NibblesNbitsVideo.tk
||||
|||| Perhaps the old Nvidia drivers did not completely uninstall. If that's the
|||| case, use this utility to completely uninstall the drivers and go to step 7:
||||
http://content.guru3d.com/index.php?page=detonatorrip&menu=0
||||
|||| The latest video drivers sometime don't work with a particular game.
|||| (Check the Video suggestions in the readme.txt file in your game folder/CD)
|||| If there's no suggestions, try an older (WHQL) driver, and/or if you still
|||| experience problems try a Beta driver, or even an Omega driver instead:
||||
|||| BETA Drivers:
http://download.guru3d.com/
|||| OMEGA Drivers:
http://www.omegadrivers.net
||||
|||| There you have it, if you have any questions feel free to post them!
||||
|||| --
|||| Cheers, Windows_XP_MVP_Shell/User
|||| Jimmy S.
http://mvp.support.microsoft.com
||||
|||| Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
|||| MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
|||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||| _________________________________________________________
||||
||||
||||
|||| SW Wrote:
|||| =================
||||| My game starts fine, but most of the text is not clear ( can't even read the
||||| small text ) and the picture during the game gets distorted as you move
||||| around.
||||| I don't receive any error messages.
||||| I have tried all the different resolution options and have updated all the
||||| drivers and directx, but still have the problem.
||||| I'm running it on a Win XP desktop with an AMD processor and a NVIDIA 256mb
||||| graphics card.
|||||
||||| Thanks for any help.
