Right-click somewhat dysfunctional

[Nick Payne]

I'm running WinXP Pro SP1. In Windows Explorer, I can right-click on My
Computer, or UNC shares, or dirs and files on either local or mapped drives
and get the popup menu immediately. However, when I right-click on either a
local drive letter or drive letter mapped to a network share, I just get an
hourglass for about ten seconds or so, and then the Explorer Window
refreshes itself. No popup menu ever appears. There are a few shell
extensions installed (Winzip, McAfee, WS_FTP), but as these don't interfere
with the right-click menu for files or dirs I can't see why they should
affect it for drives.

Any suggestions?

Nick Payne

 

[K. Smith]

-----Original Message-----
I'm running WinXP Pro SP1. In Windows Explorer, I can right-click on My
Computer, or UNC shares, or dirs and files on either local or mapped drives
and get the popup menu immediately. However, when I right-click on either a
local drive letter or drive letter mapped to a network share, I just get an
hourglass for about ten seconds or so, and then the Explorer Window
refreshes itself. No popup menu ever appears. There are a few shell
extensions installed (Winzip, McAfee, WS_FTP), but as these don't interfere
with the right-click menu for files or dirs I can't see why they should
affect it for drives.

Any suggestions?

Nick Payne


.

I've got the same weird problem with being booted out of
windows explorer and back to the desktop...Someone help!

 

[David Candy]

How is it the same wierd problem. The original poster does not get booted to the desktop. As already we can see it's not are we to assume that your other symptoms are the same or completely different too.

To original poster,

Type Regedit in Start Run
Goto

HKEY_CLASSES_ROOT\AllFilesystemObjects\shellex\ContextMenuHandlers
HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers
HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers

Export all three keys. Delete all three. What happens.

 

[K. Smith]

Ok, it's not exactly the same problem..when he right
clicks on his local drives, his computer
apparently "refreshes" itself and pops back to windows
explorer. When I right click on mine (in an attempt to
get to drive properties) mine also "refreshes", windows
explorer shuts down, and I'm brought to my desktop (which
has the icons temporarily missing for @ 2 seconds). So
it's not the same, but its similar. I've run a virus
check on the computer, I've run chkdsk, I've defraged the
harddrive, still have this weird problem.

-----Original Message-----
How is it the same wierd problem. The original poster

does not get booted to the desktop. As already we can see
it's not are we to assume that your other symptoms are
the same or completely different too.

To original poster,

Type Regedit in Start Run
Goto

HKEY_CLASSES_ROOT\AllFilesystemObjects\shellex\ContextMen uHandlers
HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers
HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers

Export all three keys. Delete all three. What happens.

in message news:[email protected]...

 

[David Candy]

Try the same thing. See what happens.

In technical matters preciseness is required.

You are lucky in that there should be a crash log somewhere. Look in Event Viewer and try to get some info on the crash.

 

[Nick Payne]

Thanks. It was something to do with HKCR\Drive\shellex\ContextMenuHandlers.
Seeing that the problem only happened with drives, I exported and deleted
that key, and now right-click on drive letters works.

Nick

How is it the same wierd problem. The original poster does not get booted to
the desktop. As already we can see it's not are we to assume that your other
symptoms are the same or completely different too.

To original poster,

Type Regedit in Start Run
Goto

HKEY_CLASSES_ROOT\AllFilesystemObjects\shellex\ContextMenuHandlers
HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers
HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers

Export all three keys. Delete all three. What happens.

 

[Guest]

ok, I'll try it. in the mean time, here is what the
event log said: (btw, thanks for the help)

Details
Product: Windows Operating System
ID: 1002
Source: Winlogon
Version: 5.0
Component: Application Event Log
Symbolic Name: EVENT_MANDATORY_PROFILE
Message: The profile for user %1 is mandatory.

Explanation
This event record indicates that the user has been
assigned a mandatory profile. The user can change
environment settings during a logon session; however,
these changes are not saved in the profile at the end of
the session.



Version: 5.2
Symbolic Name: EVENT_SHELL_RESTARTED
Message: The shell stopped unexpectedly and %1 was
restarted.

Explanation
The shell was stopped and then restarted. By default, the
shell is explorer.exe; however, you might have a
customized shell.


User Action
No user action is required.

-----Original Message-----
Try the same thing. See what happens.

In technical matters preciseness is required.

You are lucky in that there should be a crash log

somewhere. Look in Event Viewer and try to get some info
on the crash.in message news:[email protected]...

 

[David Candy]

Now open that file and merger the keys in one by one. Here's mine, I've added lines between the sections so you can see how to seperate keys.

[below ALWAYS required]
Windows Registry Editor Version 5.00

[below line is not required]
[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers]
=========================================
[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\Offline Files]
@="{750fdf0e-2a26-11d1-a3ea-080036587f03}"
================================================
[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\Sharing]
@="{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6}"
==================================================
[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\{59099400-57FF-11CE-BD94-0020AF85B590}]
===================================================
[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\{fbeb8a05-beee-4442-804e-409d6c4515e9}]
@=""

 

[David Candy]

Is there a crash message as well.

No. 1 means you on network and they control your thoughts, opps your computer.

No 2 is the special treatment Explorer gets when it crashes.

Is there another entry in Application log at that time.

Did you export and delete those keys.

 

[K. Smith]

Couldn't find a crash message...I did the export and
deleted those keys and now it works. Thanks! Anything
else I need to do?

 

[David Candy]

Import one by one (double cklick it) and see which export caused the problem. Post that file here.

 

[Guest]

ok, I imported them all back and the one causing the
problem is:

HKEY_CLASSES_ROOT\Drive\shellex\contextMenuHandlers

-----Original Message-----
Import one by one (double cklick it) and see which

export caused the problem. Post that file here.in message news:[email protected]...

Couldn't find a crash message...I did the export and
deleted those keys and now it works. Thanks! Anything
else I need to do?

-----Original Message-----
Is there a crash message as well.

No. 1 means you on network and they control your thoughts, opps your computer.

No 2 is the special treatment Explorer gets when it crashes.

Is there another entry in Application log at that time.

Did you export and delete those keys.

---
-

http://www.g2mil.com/Dec2003.htm
<[email protected]> wrote in

message

ok, I'll try it. in the mean time, here is what the
event log said: (btw, thanks for the help)

Details
Product: Windows Operating System
ID: 1002
Source: Winlogon
Version: 5.0
Component: Application Event Log
Symbolic Name: EVENT_MANDATORY_PROFILE
Message: The profile for user %1 is mandatory.

Explanation
This event record indicates that the user has been
assigned a mandatory profile. The user can change
environment settings during a logon session; however,
these changes are not saved in the profile at the

end
of

the session.



Version: 5.2
Symbolic Name: EVENT_SHELL_RESTARTED
Message: The shell stopped unexpectedly and %1 was
restarted.

Explanation
The shell was stopped and then restarted. By

default,
the

shell is explorer.exe; however, you might have a
customized shell.


User Action
No user action is required.




-----Original Message-----
Try the same thing. See what happens.

In technical matters preciseness is required.

You are lucky in that there should be a crash log
somewhere. Look in Event Viewer and try to get some info
on the crash.

---
---

-
http://www.g2mil.com/Dec2003.htm
in message [email protected]...
Ok, it's not exactly the same problem..when he right
clicks on his local drives, his computer
apparently "refreshes" itself and pops back to windows
explorer. When I right click on mine (in an attempt
to
get to drive properties) mine also "refreshes",
windows
explorer shuts down, and I'm brought to my desktop
(which
has the icons temporarily missing for @ 2 seconds).
So
it's not the same, but its similar. I've run a virus
check on the computer, I've run chkdsk, I've defraged
the
harddrive, still have this weird problem.


-----Original Message-----
How is it the same wierd problem. The original poster
does not get booted to the desktop. As already

we
can

see
it's not are we to assume that your other

symptoms
are

the same or completely different too.

To original poster,

Type Regedit in Start Run
Goto

HKEY_CLASSES_ROOT\AllFilesystemObjects\shellex\ContextMen

uHandlers
HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers

HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers

Export all three keys. Delete all three. What happens.

---
---

wrote
in message [email protected]...

-----Original Message-----
I'm running WinXP Pro SP1. In Windows

Explorer,
I

can
right-click on My
Computer, or UNC shares, or dirs and files on
either
local or mapped drives
and get the popup menu immediately. However, when
I
right-click on either a
local drive letter or drive letter mapped to a
network
share, I just get an
hourglass for about ten seconds or so, and then
the
Explorer Window
refreshes itself. No popup menu ever appears.
There
are
a few shell
extensions installed (Winzip, McAfee,

WS_FTP),
but

as
these don't interfere
with the right-click menu for files or dirs I
can't
see
why they should
affect it for drives.

Any suggestions?

Nick Payne


.

I've got the same weird problem with being booted
out
of
windows explorer and back to the desktop...Someone
help!

.


.


.

.

 

[David Candy]

Can you post the file. Right click it and choose Edit. Copy and paste the text.

 

[Guest]

ok, here's what it says:

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers]

[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\Offli
ne Files]
@="{750fdf0e-2a26-11d1-a3ea-080036587f03}"

[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\Shari
ng]
@="{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6}"

[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\Syman
tec.Norton.Antivirus.IEContextMenu]
@="{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"

[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\{0EA8
D864-8701-11D3-81CA-009027571347}]

[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\{5909
9400-57FF-11CE-BD94-0020AF85B590}]

[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\{fbeb
8a05-beee-4442-804e-409d6c4515e9}]
@=""

-----Original Message-----
Can you post the file. Right click it and choose Edit. Copy and paste the text.

--
--------------------------------------------------------- -
http://www.g2mil.com/Dec2003.htm

ok, I imported them all back and the one causing the
problem is:

HKEY_CLASSES_ROOT\Drive\shellex\contextMenuHandlers

-----Original Message-----
Import one by one (double cklick it) and see which

export caused the problem. Post that file here. ---
-

http://www.g2mil.com/Dec2003.htm
"K. Smith" <[email protected]>

wrote
in message news:089c01c3ba3c$70df6ac0 [email protected]...

Couldn't find a crash message...I did the export and
deleted those keys and now it works. Thanks! Anything
else I need to do?

-----Original Message-----
Is there a crash message as well.

No. 1 means you on network and they control your
thoughts, opps your computer.

No 2 is the special treatment Explorer gets when it
crashes.

Is there another entry in Application log at that time.

Did you export and delete those keys.

---
---

-
http://www.g2mil.com/Dec2003.htm
ok, I'll try it. in the mean time, here is what the
event log said: (btw, thanks for the help)

Details
Product: Windows Operating System
ID: 1002
Source: Winlogon
Version: 5.0
Component: Application Event Log
Symbolic Name: EVENT_MANDATORY_PROFILE
Message: The profile for user %1 is mandatory.

Explanation
This event record indicates that the user has been
assigned a mandatory profile. The user can change
environment settings during a logon session; however,
these changes are not saved in the profile at

the
end

of
the session.



Version: 5.2
Symbolic Name: EVENT_SHELL_RESTARTED
Message: The shell stopped unexpectedly and %1 was
restarted.

Explanation
The shell was stopped and then restarted. By default,
the
shell is explorer.exe; however, you might have a
customized shell.


User Action
No user action is required.




-----Original Message-----
Try the same thing. See what happens.

In technical matters preciseness is required.

You are lucky in that there should be a crash log
somewhere. Look in Event Viewer and try to get some
info
on the crash.

---
---

wrote
in message [email protected]...
Ok, it's not exactly the same problem..when he
right
clicks on his local drives, his computer
apparently "refreshes" itself and pops back to
windows
explorer. When I right click on mine (in an
attempt
to
get to drive properties) mine also "refreshes",
windows
explorer shuts down, and I'm brought to my desktop
(which
has the icons temporarily missing for @ 2
seconds).
So
it's not the same, but its similar. I've run a
virus
check on the computer, I've run chkdsk, I've
defraged
the
harddrive, still have this weird problem.


-----Original Message-----
How is it the same wierd problem. The original
poster
does not get booted to the desktop. As

already
we

can
see
it's not are we to assume that your other symptoms
are
the same or completely different too.

To original poster,

Type Regedit in Start Run
Goto

HKEY_CLASSES_ROOT\AllFilesystemObjects\shellex\ContextMen

uHandlers

HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers

HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers

Export all three keys. Delete all three. What
happens.

---
---

---

wrote
in message [email protected]...

-----Original Message-----
I'm running WinXP Pro SP1. In Windows Explorer,
I
can
right-click on My
Computer, or UNC shares, or dirs and

files
on

either
local or mapped drives
and get the popup menu immediately. However,
when
I
right-click on either a
local drive letter or drive letter mapped

to
a

network
share, I just get an
hourglass for about ten seconds or so,

and
then

the
Explorer Window
refreshes itself. No popup menu ever appears.
There
are
a few shell
extensions installed (Winzip, McAfee, WS_FTP),
but
as
these don't interfere
with the right-click menu for files or

dirs
I

can't
see
why they should
affect it for drives.

Any suggestions?

Nick Payne


.

I've got the same weird problem with being
booted
out
of
windows explorer and back to the
desktop...Someone
help!

.


.


.


.

.

 

[David Candy]

Go back in the registry to HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers and delete the sub keys one by one till the problem goes away (you still have your exported file don't you, if not remake it first).

4 of these are standard XP's menus and these rarely cause problems.

2 are not.

Firstly identify {0EA8D864-8701-11D3-81CA-009027571347} by looking up
HKEY_CLASSES_ROOT\CLSID\{0EA8D864-8701-11D3-81CA-009027571347}
and look for a sub key with the word server in it (eg inprocserver32 is the most likely). This will contain the file that runs to do the menu. Look up this file in Explorer and r/c it and choose properties. This most likely identify the version and company that made it. The folder name will give a hint too.

Post what you find here then delete this one from the drive key 1st and Norton's second. If the problem still exist delete the inbuilt one's one by one.


Start with Nortons

--
----------------------------------------------------------
http://www.g2mil.com/Dec2003.htm

ok, here's what it says:

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers]

[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\Offli
ne Files]
@="{750fdf0e-2a26-11d1-a3ea-080036587f03}"

[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\Shari
ng]
@="{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6}"

[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\Syman
tec.Norton.Antivirus.IEContextMenu]
@="{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"

[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\{0EA8
D864-8701-11D3-81CA-009027571347}]

[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\{5909
9400-57FF-11CE-BD94-0020AF85B590}]

[HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers\{fbeb
8a05-beee-4442-804e-409d6c4515e9}]
@=""

-----Original Message-----
Can you post the file. Right click it and choose Edit. Copy and paste the text.

--
--------------------------------------------------------- -
http://www.g2mil.com/Dec2003.htm


.